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Delphinus Puerto Morelos

Features Animals
Puerto Morelos 77580, Mexico
+52 998 206 3304
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Review Highlights
1st time swimming with the dolphins!

The kids had a blast - this is a pricy adventure but either book ahead of time (don't walk up... read more

Reviewed 4 days ago
kellylewis09
,
Denver, Colorado
Amazing Experience

We had an amazing experience. The interaction with Kai (the dolphin) was incredible and the... read more

Reviewed 1 week ago
Casey C
,
Leander, United States
Read all 239 reviews
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Overview
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Delphinus Puerto Morelos is a habitat where you can interact with beautiful dolphins and learn about environmental education, conservation and welfare of marine mammals. Our new habitat is surrounded by a majestic natural view covering an area of ​​6 thousand square meters. The design and planning of this dolphinarium allow dolphins have enough space for optimum development. Within our facilities
  • Excellent56%
  • Very good24%
  • Average11%
  • Poor5%
  • Terrible4%
Travelers talk about
Closed Now
Hours
Hours Today: 9:00 AM - 5:00 PM
Suggested Duration: < 1 hour
LOCATION
Puerto Morelos 77580, Mexico
CONTACT
Website
+52 998 206 3304
Write a ReviewReviews (239)
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All reviews
"swim with the dolphins"
in 15 reviews
"dolphin experience"
in 10 reviews
"bucket list"
in 12 reviews
"couples dream swim"
in 5 reviews
"dorsal fin"
in 5 reviews
"picture prices"
in 5 reviews
"dolphin push"
in 4 reviews
"cheapest package"
in 4 reviews
"minute experience"
in 4 reviews
"video package"
in 3 reviews
"dolphin trainer"
in 3 reviews
"viewing area"
in 4 reviews
"internet rate"
in 2 reviews
"single photo"
in 2 reviews
"discovery cove in florida"
in 2 reviews
"hug and kiss"
in 2 reviews
"eco friendly"
in 2 reviews
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1 - 10 of 179 reviews

Reviewed 4 days ago

The kids had a blast - this is a pricy adventure but either book ahead of time (don't walk up) online or work with your hotel concierge (and don't be afraid to ask for a discount). It's worth it!

Thank kellylewis09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

We had an amazing experience. The interaction with Kai (the dolphin) was incredible and the knowledge and information from our host was top notch. We have a 2 year old and 4 year old so we were concerned that they would not enjoy their time...More

Thank Casey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

Smaller sized packages have less wait time in the water but the experience was really fun and informative

Thank Zachary Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 1 week ago via mobile

Amazing experience. Swam with dolphins, was pushed by dolphins, got to pet dolphins. Incredible! The staff was very knowledgeable as well.

Thank Toddek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 1 week ago

Dear Traveler, Thank you for taking your time to share your comments regarding your experience at our facility. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

This place is amazing. Very clean and very nice workers. Our guide was wonderful to work with. Loved our experience with the dolphins! The only bad thing is the price of the pictures and video. Wanted over $400 for a video and all the pictures....More

Thank Tracy12966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 1 week ago

Dear traveler, Thank you for taking your time to share your comments regarding your experience in our facility. We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

If you have nos seen Dolphins swimming in a toilet go to Delphinus puerto morelos. Really, the water is awful, you have to walk with your naked feet over mud, it is disgusting. The staff is rude, they don't allow you to take photos, so...More

1  Thank Jorge Alberto F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 2 weeks ago

Dear traveler. We regret that your experience with us has not been the best. However, we want to inform you that scientific research is extremely important for all animals. By studying them, we can understand their behavior and know their health indicators, as well as...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Loved this attraction so much. Finally was able to do this since it does open rain or shine. Had the most fun ever. The staff are great and friendly. The dolphins are sweet and I just wish I could have stayed all day playing with...More

Thank Shannon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 3 weeks ago

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Best Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

DISGUSTING ARROGANT NASTY STAFF !!!! We came on a very rainy day, we were there with just two other families, they were nasty from the minute we entered! I was with two of my young kids and i would have walked out if they weren't...More

Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 3 weeks ago

Dear traveler. We regret that the your experience with us has not been the best. We have aimed exceed service expectations of each of our visitors, but as in the case yours does not reach and, therefore, we apologize. We hope that if you give...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 June 2018 via mobile

We had the trainer for one day programme and it was in one word amazing! I am very picky when it comes to swimming with wild animals. Which they still are even if the live in captivity. The programma gives you an inside look of...More

Thank Stefanie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 3 weeks ago

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 June 2018 via mobile

Me and my husband had a great time here! Great people explained about the dolphins very well and made for a great experience!!

Thank Monica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 3 weeks ago

Dear Traveller: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Brian G
12 May 2018|
Answer
Response from Markeverett | Reviewed this property |
I don’t know what the Xcaret package is, but can tell you that we had our four year old grand daughter with us and once she got over the initial fear of getting in beside the Dolphins she loved it.
0
Votes
Shamsa Z
17 March 2018|
AnswerShow all 3 answers
Response from Graham A | Reviewed this property |
We were staying at now jade which is next door to it and as we walked in and didn’t require transport or sales commissions we paid much less and there’s always offers on. We paid about $250 for us both on a private session... More
0
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Ashley M
9 October 2017|
AnswerShow all 6 answers
Response from sallyPTheVillages | Reviewed this property |
Yes and they will tell you what time they will pick you up. We had about 20 minutes wait after dolphins. They want you to buy photos and visit gift shop.
0
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