Portomaso Casino
Portomaso Casino
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Portomaso Casino Malta has quickly established itself as a definite must for locals and tourists alike. Portomaso Casino offers a variety of gaming options from slot machines to poker games and poker tournaments held in Malta. The table games on offer include Roulette, Black Jack and Punto Banco, with a choice of money stakes for all types of players. The concept behind the Casino is to make patrons feel at home, while providing them with an exciting gaming experience in a luxurious environment. Our Casino in Malta hosts regular international poker tournaments and special gaming events.
Duration: More than 3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
3.5
221 reviews
Excellent
63
Very good
63
Average
46
Poor
22
Terrible
27
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Joakim B
Oslo44 contributions
Oct 2020
Given the current situation, correct and updated information is a must. Portomaso fail to give you this.
They haven't managed to update their poker page with correct information the last few months, and their poker schedule is a big swing and a miss, as they haven't managed to start their announced tourneys on time whilst I've been here (since 2017).
The poker room staff is heavily in favour of the regulars, and waiting lists are not to be trusted, as it's not "first come first served", but more like who you know.
Stay clear, there are better options on this piece of island.
They haven't managed to update their poker page with correct information the last few months, and their poker schedule is a big swing and a miss, as they haven't managed to start their announced tourneys on time whilst I've been here (since 2017).
The poker room staff is heavily in favour of the regulars, and waiting lists are not to be trusted, as it's not "first come first served", but more like who you know.
Stay clear, there are better options on this piece of island.
Written October 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mounir A
1 contribution
Jul 2023 • Friends
As a player who have visited this casino many times, my visits always left me profoundly disappointed, and I feel compelled to share my negative review to warn others about this lackluster establishment.
First and foremost, the limited variety of games available at Portomaso Casino is incredibly underwhelming. The casino fell short in this regard. The lack of diversity leaves you feeling bored and unenthusiastic during your time there.
Even more concerning is the shockingly low Return to Player rates at Portomaso Casino. For those unaware, the RTP represents the percentage of wagered money a casino returns to its players over time. In this case, Portomaso Casino's RTP is far below industry standards, making it exceedingly difficult to have any hope of winning even modest amounts. It became apparent that the odds were heavily stacked against players, making it virtually impossible to enjoy any semblance of a fair gambling experience.
I cannot emphasize enough how utterly disappointed I am with this casino. With numerous casinos on the island of Malta, I expected Portomaso to stand out as a premier gambling destination. However, it was nothing more than a money pit with little to offer except disappointment and frustration.
To top it all off, the overall atmosphere of the casino was lackluster, lacking any real sense of excitement or hospitality. The staff seem disinterested and indifferent to the players' needs, further exacerbating my dissatisfaction with the entire experience.
In conclusion, I would strongly advise anyone considering visiting Portomaso Casino to think twice and explore other options. The limited game selection, abysmal Return to Player rates, and lackluster atmosphere make it the worst casino on the island of Malta, and it fails to meet even the most basic expectations of a gambling establishment. Save your time and money and seek out a more enjoyable gambling experience elsewhere.
First and foremost, the limited variety of games available at Portomaso Casino is incredibly underwhelming. The casino fell short in this regard. The lack of diversity leaves you feeling bored and unenthusiastic during your time there.
Even more concerning is the shockingly low Return to Player rates at Portomaso Casino. For those unaware, the RTP represents the percentage of wagered money a casino returns to its players over time. In this case, Portomaso Casino's RTP is far below industry standards, making it exceedingly difficult to have any hope of winning even modest amounts. It became apparent that the odds were heavily stacked against players, making it virtually impossible to enjoy any semblance of a fair gambling experience.
I cannot emphasize enough how utterly disappointed I am with this casino. With numerous casinos on the island of Malta, I expected Portomaso to stand out as a premier gambling destination. However, it was nothing more than a money pit with little to offer except disappointment and frustration.
To top it all off, the overall atmosphere of the casino was lackluster, lacking any real sense of excitement or hospitality. The staff seem disinterested and indifferent to the players' needs, further exacerbating my dissatisfaction with the entire experience.
In conclusion, I would strongly advise anyone considering visiting Portomaso Casino to think twice and explore other options. The limited game selection, abysmal Return to Player rates, and lackluster atmosphere make it the worst casino on the island of Malta, and it fails to meet even the most basic expectations of a gambling establishment. Save your time and money and seek out a more enjoyable gambling experience elsewhere.
Written July 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ozge B
Izmir, Türkiye53 contributions
Oct 2021 • Friends
There were 2 ladies working at front desk. They requested us to fill out a registration form and it was quite a bit detailed. While we were entering the details they kept giving us papers to fill out even more. The registration took quite long and 2 people was not enough to complete entering to their computer. We asked a couple of point from the registration form. A guy, supposedly the managers of the front desk ladies, were started to speak rudely with us. We asked a few question about why we are giving that much detail while other casinos does not request that much he started to speak without listening to us by increasing hic voice. He was completely rude. Just because of his attitude we no longer wanted to enter the facility. Dragonaro is way better then this place. They should have a visit and try to learn how to speak with customer and how to provide service nicely. Definitely not recommending anyone!
Written October 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Χάρης Μ
83 contributions
Aug 2021 • Couples
We went there on Saturday night. We were waiting 30 minutes for the registration and the ladies in the office just ignored us and starting registrating other customers and of course we left. I don't believe that is normal to wait more than 30 minutes to enter a casino. As other people there informed us in the other casinos the registration procedure is very fast. So don't miss time and go there. Just find another casino.
Written August 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sofia M
Malta1 contribution
Mar 2022
When attempting to enter the Portomaso Casino we were expecting to be asked for name, address and ID card to do a proper KYC check. But in addition to this we were also asked for email, phone number, work title, employment industry, and income bracket simply to enter the casino premisses.
Doing proper source of wealth checks is necessary upon significant spend beyond certain thresholds for any industry. Asking for excessive personal data simply to enter casino premisses is not in accordance with Data Protection Direction, where personal data is needed, it should be adequate, relevant, and limited to what is necessary for the purpose (‘data minimisation’).
Unless you want to give away your entire personal data information, I would recommend to visit the other Casinos in Malta.
Doing proper source of wealth checks is necessary upon significant spend beyond certain thresholds for any industry. Asking for excessive personal data simply to enter casino premisses is not in accordance with Data Protection Direction, where personal data is needed, it should be adequate, relevant, and limited to what is necessary for the purpose (‘data minimisation’).
Unless you want to give away your entire personal data information, I would recommend to visit the other Casinos in Malta.
Written March 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eugenio
Pescara40 contributions
Sep 2023 • Solo
On holiday in Malta I had set one of my objectives to visit this renowned Casino, to do so I had to use a taxi with relative expense because it was located far from the area where I was staying. Result? At the entrance I was immediately told by a guard that it was not possible to enter (casino open 24 hours a day) because not being a "member" it was possible to register by 00:00 (this is what I understood , also considering that I entered at 11.55pm at the latest). I would just add that I then reached another Casino near Portomaso, and well after 00:00 they welcomed me with great kindness and I was registered within 2 minutes. PORTOMASO TOTAL DISAPPOINTMENT!!
Written October 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria G
Bonagia, Italy12 contributions
Dec 2023 • Couples
I want to give some advice. Don't order negroni at the bar because they don't even know how to make it.
Not only do they put soda in it which is not an ingredient but they also tell you that being in Malta it is like this.
If you don't know how to make Italian cocktails, at least don't put them on the menu. Incompetent.
Not only do they put soda in it which is not an ingredient but they also tell you that being in Malta it is like this.
If you don't know how to make Italian cocktails, at least don't put them on the menu. Incompetent.
Written December 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicolas G
l'Eguille sur Seudre, France137 contributions
Apr 2024 • Couples
While in Malta I took the opportunity to participate in a small Unibet UDSO poker tournament.
So far nothing special, rather well received, nice dealer etc...
After having missed the tournament given the time 9:30 p.m. we decided to eat at the buffet for 15€.
Above all, don't do this. It is inedible, tasteless, tasteless and the person in charge is unfriendly.
She almost attacked us because we didn't have a ticket. It makes you understand that you have to pay before.... normal because otherwise I would have refused to pay.
Only vats in a bain-marie.... cooked, annealed and cooked again. Dry and inedible lasagna, vegetables full of water, smell from the fish tank etc....
Even the Coke served in cups is already ready in advance on the counter.
In short, to forget
So far nothing special, rather well received, nice dealer etc...
After having missed the tournament given the time 9:30 p.m. we decided to eat at the buffet for 15€.
Above all, don't do this. It is inedible, tasteless, tasteless and the person in charge is unfriendly.
She almost attacked us because we didn't have a ticket. It makes you understand that you have to pay before.... normal because otherwise I would have refused to pay.
Only vats in a bain-marie.... cooked, annealed and cooked again. Dry and inedible lasagna, vegetables full of water, smell from the fish tank etc....
Even the Coke served in cups is already ready in advance on the counter.
In short, to forget
Written April 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincenzo F
1 contribution
Oct 2023 • Friends
Complete structure with all the variety of games: from Texas tournaments to the normal lounge. Excellent bar and service. The only flaw: the cell phone charging stations are all out of order and it is a service that they should guarantee to customers. Greetings
Written October 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vanillaicecream6
Dublin, Ireland50 contributions
Feb 2018 • Couples
This Casino needs a injection of good vibes! The whole place seems dull and dreary, and with a sad atmosphere. No one appears to win on any of the machines. Wouldn't bother.
Written February 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciao a tutti... Volevo un'informazione...
A marzo io e il mio ragazzo andremo a Malta per un torneo di poker presso il casinò portomaso... Volevo sapere se ci sono posti a sedere nella poker room.. per chi come me fa da accompagnatore.. 😅 Grazie in anticipo
Written January 9, 2019
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