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Review Highlights
Boss Frog's has great customer service

We always rent our snorkel gear from boss frogs. This last trip we arrived late into Napili... read more

Reviewed 18 May 2018
_dizzysub
,
Sacramento, California
We Use Boss Frog's Each Visit

I can't recommend Boss Frog's Dive and Surf Shop enough. Their customer service, as well as their... read more

Reviewed 7 April 2018
AuthorMomManhattan
,
Manhattan
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Certificate of Excellence
Traveler Overview
  • Excellent89%
  • Very good7%
  • Average1%
  • Poor2%
  • Terrible1%
Travelers talk about
“snorkel gear”(17 reviews)
“beach chairs”(2 reviews)
About
Boss Frog's offers a full range of beach rental equipment including high quality snorkel gear, performance surfboards, SUPs, boogie boards, golf clubs, mountain bikes, hybrid bikes, beach cruisers, road bikes, coolers, chairs, float belts, digital...more
Open Now
Hours Today: 9:00 AM - 5:00 PM
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Contact
5095 Napilihau St, Napili Plaza, Napili-Honokowai, Maui, HI 96761-8800
Website
+1 808-669-4949
Reviews (99)
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All reviewssnorkel gearunderwater camerabeach chairsnapili baysnorkeling tripawesome experiencethese guysreesemaskequipmentprescriptionalohapicsconciergemolokiniluau
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1 - 10 of 98 reviews
Reviewed 1 June 2018 via mobile

Christi Hoefler was the best at making sure we had the perfect gear. Educating us and giving us all the insider information about the best snorkeling adventure. My mom celebrated her 77th bday & went snorkeling for the 1st time. Thank you Kristi for making...More

Thank 510dar
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 7 June 2018

Glad you had a special time snorkeling in Maui!

Reviewed 18 May 2018

We always rent our snorkel gear from boss frogs. This last trip we arrived late into Napili, called the store and told them we were on our way Christine said she'd wait for us so that we could get our gear that evening and be...More

Thank _dizzysub
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 20 May 2018

Glad Christine helped make your snorkeling experience easy!

Reviewed 7 April 2018

I can't recommend Boss Frog's Dive and Surf Shop enough. Their customer service, as well as their equipment, is the best. Their prices are good and their location is perfect as we stay in Kapalua when we visit. Christine was especially helpful as was a...More

Thank AuthorMomManhattan
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 23 April 2018

Thanks for coming to Boss Frog's in Napili!

Reviewed 2 April 2018

I cannot recommend Reese Coldagelli at Boss Frog high enough! We tried to book a last minute snorkel trip to Molokini and quickly realized that every single snorkel agency was fully booked. Reese worked tirelessly and creatively until he found a solution. In the end...More

Thank Michal S
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 9 April 2018
Google Translation

So glad you had fun!

Reviewed 16 March 2018

I was in Maui week to celebrate my birthday. At the last minute, I decided I wanted to do a helicopter tour as a birthday treat. No one else in my group wanted to do it. I visited the Boss Frogs's Dive & Surf Shop...More

Thank Linda B
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 27 March 2018

Thanks for booking your helicopter tour at Boss Frog's!

Reviewed 6 March 2018

After surfing the net for a bit to try to make plans for my stay on Maui it became obvious that Boss Frogs could handle everything for me. Sure enough, Reese easily made arrangements for me to attend a Luau, take a snorkeling trip and...More

Thank ppapamark
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 11 March 2018

Sounds like Boss Frog's helped you get your vacation in order! Thanks for stopping by!

Reviewed 1 February 2018 via mobile

The employee Reese was so helpful and kind to me when I returned my fins earlier than scheduled. He gave me a full refund which I had not expected. They are very knowledgeable and fun to be with.

Thank Carolyn M
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 12 February 2018

Thanks for posting your review of great customer service at Boss Frog's!

Reviewed 27 December 2017 via mobile

Extremely helpful and friendly staff. Great equipment for rent and the prices seem to be of very good value. The staff does a fantastic job of getting you all set up and pointing you in the direction for snorkeling, swimming, and other outdoor adventures. Without...More

Thank Tim S
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 2 January 2018

We hope you had some great fun on your vacation after renting your snorkel equipment and booking your activities at Boss Frog's! Thanks for your review and your business!

Reviewed 27 December 2017 via mobile

These guys are without a doubt the best rental shop not only on Maui, or Hawaii, but quite possibly anywhere. I have been to countless rental shops from Florida, to California, to Michigan. It’s usually the same old crap rented out as much as possible...More

Thank Tim S
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 2 January 2018

Thanks for the accolades! We have been in business for a long time and we are so glad you think we are doing a good job!

Reviewed 21 December 2017

We had a wonderful experience renting boogie boards and snorkel gear from this store. Reese was very friendly, approachable and helpful! We will definitely use Boss Frogs again (hopefully using this location again too!).

Thank Eric H
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 2 January 2018

Thanks for the shout out to our employee, Reese!

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Questions & Answers
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mshoneyb4
23 December 2015|
Answer
Response from BossFrogAccount | Property representative |
BossFrogAccount Attraction representative 0 Votes Aloha! Absolutely! There are lots of incredible excursions to choose from, and our people know the area well. I'd suggest you contact Boss Frog's in advance at... More
0
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mshoneyb4
22 December 2015|
Answer
Response from BossFrogAccount | Property representative |
Aloha! It's going to be an epic vacation, Maui Style. I'd suggest you contact Boss Frog's in advance at 808-661-3333 to get everything booked at the best rates. Availability won't be an issue either. Have fun while you... More
0
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