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Review Highlights
Simple Mistake cost 100$

So I booked 3 tickets for my family to go to from montreal to new york, mind you its 100$ each (one... read more

Reviewed yesterday
Dany C
Road Rewards

I signed up only for the 10% off the first trip that was supposed to be able to use immediately. I... read more

Reviewed yesterday
Pittsburgh, Pennsylvania
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  • Excellent4%
  • Very good9%
  • Average4%
  • Poor7%
  • Terrible76%
“Simple Mistake cost 100$”
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Reviews (188)
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1 - 10 of 133 reviews
Reviewed yesterday

So I booked 3 tickets for my family to go to from montreal to new york, mind you its 100$ each (one way trip). One of the tickegt had the wrong info on it . I called them asking them to fix they told me...More

Thank Dany C
Reviewed yesterday

I signed up only for the 10% off the first trip that was supposed to be able to use immediately. I tried to apply the 10% off and was confused why it did not get reflected in the total but decided to book and hopefully...More

Thank fireworks438
Reviewed yesterday via mobile

You will have more success riding the back of a hound dog than riding a greyhound and getting to your destination on time. The bathroom was filthy. No available on hand staff or drivers. Two delays exceeding 12 hours.

Thank myemail602
Reviewed yesterday

On the first trip from New York to Boston the driver did not check if there were any passengers with Priority Tickets before letting on Group 1-10. One of the buses lacked seatbelts for the passengers. We didn’t figure out how to use the WiFi....More

Thank Marcus H
Reviewed 2 days ago via mobile

I paid $16 for a Lyft to the Greyhound station to find out that my bus was running 45 minutes late. A notification is the least they could have done. Now I'm wasting time in a Greyhound station, I will be very late to my...More

Thank Quinny1212
Reviewed 4 days ago via mobile

Last time I took Greyhound my bus was over an hour late with no email or update that it was running late so instead of going to the station late I had to sit there and wait at 4am and now this trip makes 2...More

Thank Michael R
Reviewed 4 days ago via mobile

This not my first or only review of Greyhound. I’ve had AWFUL experiences in the past on NY to DC and NY to BOSTON trips. Today is no different - the driver doesn’t arrive on time to Port Authority for a supposed 9am departure (nor...More

1  Thank Pepita S
Reviewed 5 days ago via mobile

Absolutely horrendous mode of transportation. Delays are awful and no one knows what’s going on. Honestly the bus service itself is terrible. Went through a 3 1/2 hour delay and no one knew why it was delayed, which caused me to miss my other buses...More

2  Thank Autumn F
Reviewed 6 days ago

We took a bus from Provo, UT to Vegas. The bus stop in Provo was just that, a small sign and no shelter. Good thing we even noticed it. Bus arrived on time. Driver let a few people on the bus without tickets, which I...More

1  Thank RitaLyC
Reviewed 1 week ago

I booked a Greyhound ticket for a business trip which was canceled today. I read my confirmation which said I had to cancel the ticket by 11:59 pm tonight;pay an exchange fee of $20.00; and specify a new date and time to the original destination....More

1  Thank pattypretty
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Barry T
3 July 2018|
Response from Pepita S | Reviewed this property |
I totally sympathize! I’ve written a review saying basically the same thing (except for the English language part) everyone I spoke to spoke and understood English. They were just so TOTALLY clueless about customer service!!
felicia j
9 May 2018|
Response from ぎふと |
For example, if you lose your passport, we will consult with consular offices around the country. Likewise, if you lose your bus ticket, we will consult at the counter of the bus depot. Records should be kept in the... More
Google Translation
Veda T
7 March 2018|
Response from ぎふと |
I have not taken a ride from L.A 。 I do not know.
Google Translation