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Odeon Cinema - MetroCentre

98 Reviews
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Odeon Cinema - MetroCentre

98 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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iainphillips27 wrote a review Sep 2020
Newcastle upon Tyne, United Kingdom8 contributions4 helpful votes
Comfy & spacious seats & friendly staff. A big shout out to the guy who chatted to us after the showing of Onward (around 5pm) 17/09. His customer service skills were excellent and made it a brilliant experience for us. He also recommended Tenet to us, and we were not disappointed after seeing it. The covid safe measures in place were really good. Looking forward to our next visit already
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Date of experience: September 2020
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queenlouofhelsby wrote a review Feb 2020
Frodsham, United Kingdom159 contributions38 helpful votes
Very clean, the member of staff I saw was very nice and polite. My children really enjoyed the movie. My only complaint would be that it was extremely loud, louder than other cinemas I have been to
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Date of experience: February 2020
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Bombebsky wrote a review Feb 2020
54 contributions16 helpful votes
Went for the gallery screening for 1917. Greeted by a very rude and abrupt member of staff who quizzed me like I’d just wandered in off the street. Service was extremely slow. Looks like they’ve employed a bunch of kids who appeared to frantically dash around while getting nothing done. They didn’t show us to our seat like they used to. Missed the start of the film due to slow staff when ordering drinks. Totally shocked at how downhill this place has gone. Can’t believe the rudeness of all the staff except Simon. The cocktails which used to be lovely are now artificial and unpleasant. And questionable if they had any alcohol in them. The bar prices in general have been ridiculously inflated too. Will not rush back and will not recommend it to others.
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Date of experience: February 2020
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Sean S wrote a review Jan 2020
Newcastle upon Tyne, United Kingdom186 contributions119 helpful votes
Visited here last night to view the Gentleman. On arriving we were greeted by a large que snaking are around pre-positioned tape barriers. If this is a new way of speeding things up it’s not working. We visit on a regular basis and are usually served within a couple of minutes, this new queuing procedure is causing cinema users to wait up to 30mins. During our wait many people were complaining about the new queuing. Come on Odeon sort your self out or lose customers.
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Date of experience: January 2020
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Big Dan reviews wrote a review Jan 2020
Newcastle upon Tyne, United Kingdom21 contributions3 helpful votes
Went here with a member of family to see Jumanji: The next Level and it was a brilliant cinema, staff were friendly and place was spotless! Will be back. 😁
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Date of experience: December 2019
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