SMS Group - S Mifsud & Sons Day Tours

SMS Group - S Mifsud & Sons Day Tours

SMS Group - S Mifsud & Sons Day Tours
3
Monday
9:00 AM - 5:00 PM
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed
About
As operators of the Malta Excursions programme, we have been successfully established for over 40 years providing a selection of the most popular excursions of interest to the tour operator, travel agent and particularly, the individual traveller. Guests can choose from a wide variety of itineraries to suit their interests ranging from cultural and historical to enjoyable, adventurous and entertaining trips.
Island of Malta, Malta

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Tours and Tickets by SMS Group - S Mifsud & Sons Day Tours

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.0
3.0 of 5 bubbles177 reviews
Excellent
47
Very good
27
Average
20
Poor
31
Terrible
52

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

Michelle W
1 contribution
4.0 of 5 bubbles
Feb 2015 • Solo
I booked 3 trips throughthe rep Zorica, who explained the trips very well: Highlights, Gozo and harbour trip/South hop on bus. Francis was our gvery accomplished guide on highlights and Gozo. He pointed out the various marvels of church decoration or temple builders. His knowledge and ability to communicate was admirable. The lunches we had were tasty and well presented and of a local flavour, service was prompt and courteous - very well chosen apart from the one in Gozo which was downstairs, impossible for disabled on our tour. I came away richer in my knowledge of Malta and will return sometime, thanks to the friendly, helpful rep and knowledgeable and humorous guide.
Written February 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Michelle W, We thank you for choosing our company for your excursions during your stay in Malta. We are very pleased to learn that you have found our trips to be of excellent quality and value for money and we thank you for the kind feedback you left us on here. We look forward to be of service to you in the near future. Kind Regards N Buhagiar
Written May 6, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

C Trujillo
Denver, CO14 contributions
3.0 of 5 bubbles
Oct 2019 • Friends
The blue grotto tour was very rushed. I think we spent more time picking up other people for the tour that the actual time spent viewing the grottos. That was a disappointment Marsaxlokk had more to offer, souvenir shopping and restaurants.
Written October 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear christine t, Thanks for your comments. It would be greatly appreciated if you can send us an email on tours@sms.com.mt with more details so we can investigate further. Many thanks Nathalie
Written November 7, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DMcCabe83
Ireland39 contributions
2.0 of 5 bubbles
Aug 2017 • Couples
I had a very disappointing day tour it was my second time on this tour.It was my boyfriend's first visit to Malta.I felt Paul the tour guide was very uninformative the entire day .He was with SMS tours.I found him to be unhelpful racist and very rude.He spent most of the trip talking about his personal life .The bus on Gozo we had was not airconditioned .
It was 45 degrees that day !!.I will be given second thoughts to tours i book through Viator and SMS tours are to be avoided .
Written August 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear DMcCabe83, We have received an e mail from the guide Paul that he had answered you privately. We apologize on his behave if his behavior or his jokes offended you in any way. Many thanks Nathalie Buhagiar
Written August 23, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GiusyL744
Basilicata, Italy5,461 contributions
5.0 of 5 bubbles
Jul 2024 • Couples
Booked online, I contacted them by email for a slight change of time on the way back to the airport. They responded immediately and confirmed what was requested. Efficient service, super organized, competent, kind and extremely available! On the way out the driver and the serviceman were in the entrance hall of the airport and waited for us despite the plane being more than an hour late and drove us (it was just us, despite having booked a shared shuttle) to the hotel in Sliema. On the way back, I had asked that they had picked us up at 17:00 (compared to 19:00 booked) and gave me certainty of what was requested 24 hours before, by email and at 17:00 sharp a car kindly drove us to the airport (they had always booked a shared shuttle). If I could give more stars, I would, because the transfer service abroad is super important to me and this was!!!!! Great round trip price, absolutely recommended if you travel to Malta. They also offer other services to visit the island! Thanks to the staff of SMS Group Limited service..........
Automatically translated
Written July 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear GiusyL7 Thank you for your positive feedback. Very much appreciated.
Written October 8, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Yael B
Herzliya, Israel114 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
We booked a private tour for 6 (3 couples). The guide Marthese picked us from the hotel exactly at 9:00, as arranged. We visited: Mosta, Dingli cliffs, St. Paul catacombes, Mdina, Agar Qim, and a short visit to Birgu (3 cities).
The guide Marthese was excellent, very knowledgeable and extremely nice. The mini van was very comfortable and the driver was professional and on time when needed.
All in all - a great day around Malta, and the guide Marthese is highly recommended.
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Yael B, Thanks for your positive feedback. We will be passing on your comments to the guide Marthese. Many thanks Nathalie
Written August 26, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

lexmiller
Burlington, MA1,157 contributions
5.0 of 5 bubbles
Oct 2023 • Couples
Vivian was our guide and Frederick was our driver on our 3. 5 hour tour. We booked this tour through Celebrity Cruise lines who contract with SMS Group. We loved the villages of Vittoriosa and Marsaxlokk where Vivian gave us walking tours but also allowed some free time to roam about on our own. Vivian gave us lots of historical background. We loved our traditional lunch at d'Centre Cafe, delicious! Great experience.
Written November 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear lexmiller Thank you for your positive comments and hope that you will visit our island again sometime.y happy with you rpositive
Written March 27, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Terrilentini
Lake Mary, FL81 contributions
5.0 of 5 bubbles
Sep 2018
We had not plans in Malta off the cruise but decided at the last minute to take a tour to the Blue Grotto. What an amazing experience that was. The whole experience was breathtaking. My kids took a dip in the blue waters as clear as daylight. This is must do it you want to witness the wonderful creation we were blessed with.
Written October 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

John R
London, UK98 contributions
1.0 of 5 bubbles
Worst day of our holiday.
Organisation was a shambles.
Pick up was 30 mins late.
Guide was late arriving at ferry.
Taken to shabby souvenir shop and told it was a craft centre (actually the craft centre was half a mile down the road).
Lunch was #@*&. Cold pasta and manky chicken. Not very Gozo'n.
We went to Inland sea but it was obvious we were running late so only moments to take photos.
Finally back on ferry to be told we could not be dropped back to our hotel in Valetta because it was "busy" so dumped at Sielima ferry and told to make our own way back.
Utterly rubbish trip.
Rubbish itinary.
Rubbish food.
Clueless staff.
Too lazy to drop us back to hotel.

Do yourself a favour book elsewhere or travel independently.

SMS and their idiot staff add no value at all.

I'd give no stars if it were possible.
Written June 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Morning John R, With reference to your comments kindly can you send us an e mail on tours@sms.com.mt with more details i.e. date of tour and name of guide so we can investigate further. Many thanks Nathalie Buhagiar
Written July 3, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sulkhan L
Tbilisi, Georgia42 contributions
1.0 of 5 bubbles
Aug 2017 • Family
It was worst day on Malta. We went to see fireworks with two kids ( 7and 15 years old) in one the villages. Hop On-Hop Off picked up us at 19:45 and dropped in the village at 20:45. The main wireworks started at 11:05 and finished in three minutes. We understood that it was religious fest and local people celebrated it.There no cafes, pubs and restaurants to sit and have dinner, and spend time. The bus picked us at 12:30, my daughter was slept on the ground. All people in our group from different hotels were complained. I paid 75 Euro for nothing. NEVER TRUST THE SMS AGENCY ON MALTA!!!
Written August 27, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sulkhan L, With regards to your comment kindly note that the fireworks usually starts at around 23.00 hours and they usually last for approximately an hour. it would be greatly appreciated if you can send me a private e mail to check exactly the date of your tour so from our side we can check with our supplier. My e mail address is nbuhagiar@sms.com.mt Many thanks Nathalie
Written September 4, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

_ianmanchoward
Hook, UK3 contributions
1.0 of 5 bubbles
Aug 2018 • Family
The Full-Day Gozo trip looked ideal and the Jet2 rep said it was one of their most popular.

We were collected by coach (bit shabby and old) and taken the 5 minute ride to the ferry. After a quick crossing we boarded another coach (no improvement on the first one) and set off for the first location as part of the English speaking group.

Ä gantija temple looked promising, but we were rushed through the museum part of the site with very little input from our guide, taken outside to see the actual remains of the temple and then back on the coach. All in about 20 minutes.

We then left for Rabat and a 'show' all about Gozo. This turned out to be in the Citadel (Cinema) Theatre, and not wanting to have to sit through a film and actually see the sites with our own eyes we decided to skip it and do our own thing (as did most people) - this was easily the best part of the day.

After this free time we met up for lunch at the Cittadella restaurant. We tried to sit at a table outside, but were told no and quickly ushered into a small room containing the others from our group. It was hot and sticky (one air conditioning unit for 20+ people) and we were very quickly fed a basic meal - bowl of pasta, chicken leg with potatoes and ice cream. At best worth 15 Euros if feeling generous, but a 'degustation' meal at 25 Euros according to the sign outside. Drinks were on top of this and we spent well over 10 Euros as the room was so hot.

Back to the coach and we ended up sitting in the street with traffic rushing past for 20 minutes waiting for it to turn up. Confusion between the guide and the driver apparently, which seems odd when this is a daily trip they do.

From here we left to go to a craft village. I use 'village' very loosely, as it was a corner shop. A 20 minute stop was cut short as no one was buying anything, so back on the coach and we actually went past the craft village about a half mile down the road from the shop (but didn't stop) on the way to our next sight.

Why take people to see the Azure (Dwejra) window when it actually fell down during a storm in March 2017 I don't know, but when sold the trip we were told you could do a short boat trip instead. No boats were actually running when we visited (it looked like they gave up a long time ago as no one pays to do them) and we were given 20 minutes until departure. Quick toilet stop, photo and back on the coach.

This was our last official stop, but since we had a little extra time before the ferry we went off route so we could view the Blue Lagoon of Comino from a distance to take pictures. After the Rabat free time this was probably the best thing we did, but not actually part of the day. When done we headed for the ferry and back to Malta and our hotel.

I'm not sure where the time actually went, as it definitely wasn't spent seeing the sites of Gozo. The guide we had offered very little input and had to be pushed to provide any knowledge on the sites we were seeing and just seemed to want the day to finish so she could get paid and get home again.

This was easily the worst sightseeing trip I have ever been on in 45 years on this earth and at 59 Euros each for my wife and I plus more than half that for my 8 year old was very expensive for what we got.

I blame myself partly for this day and money wasted as we could have got the ferry for 10 Euros each way and then paid for the hop on/hop off sightseeing bus that actually seemed to go to lots of different destinations around Gozo, but I relied on the Jet2 rep to sell me a worthwhile trip which they definitely failed at.

Save your money and do it yourself. Local buses are 2 Euros for a 2 hour journey and the ferry was 4.5 Euros Adult one way foot passenger (Child 1 Euro I think). Don't waste your money and a whole day of your holiday on this SMS trip as you will regret it.
Written August 24, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear _ianmanchoward, We are sorry to hear that you did not enjoy the Gozo tour which is one of our popular selling tours. l Kindly can you send us an e mail on tours@sms.com.mt with more details of the date of the excursion and name of guide so we can investigate further. Many thanks Nathalie Buhagiar
Written August 29, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

SMS GROUP - S MIFSUD & SONS DAY TOURS (Island of Malta) - All You Need to Know BEFORE You Go

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