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We thought we would have a good experience with the boat company since the customer service via phone was very nice, responsive and helpful. However, when we got on board, the staff was terribly unpolite. We sat 2 meters from the others and wore masks, and still got rudely yelled at for no reason because they thought we didnt have masks??? Just simply rude. Would not give my money to this company again…
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Date of experience: August 2020
Helpful
You can book the boat trip at the office, they speak good English and there is plenty of parking space on both ends. Fast and smooth trip, nice entertainment room and viewing area.
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Date of experience: July 2020
Helpful
Very affordable way of traveling and quite comfortable. Sailing time short and easy to relax and get a cup of coffee or a burger or something.
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Date of experience: July 2020
2 Helpful votes
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A very easygoing trip to Westman island on the ferry Herjólfur back and forth made my visit enjoyable.
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Date of experience: June 2020
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The ferry is at the mercy of the weather. However the ferry company provides excellent communication by SMS, email and phone so we knew when ferries where changed. The ferry itself is well appointed and clean. Fortunately the trip was short as the waves and wind were high.
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Date of experience: July 2020
2 Helpful votes
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