Stazione di Firenze Santa Maria Novella
Stazione di Firenze Santa Maria Novella, Florence: Address, Stazione di Firenze Santa Maria Novella Reviews: 3.5/5
Stazione di Firenze Santa Maria Novella
Stazione di Firenze Santa Maria Novella
3.5
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The area
Address
Neighborhood: Florence Historic Center
How to get there
- Alamanni-Stazione Santa Maria Novella • 1 min walk
- Porta al Prato-Leopolda Parco della musica • 8 min walk
Best nearby
Restaurants
2,649 within 5 kms

Osteria Vecchio Cancello
2,349
0.4 km₱₱ - ₱₱₱ • Tuscan

Indian Restaurant Crown of India Florence
258
0.3 km₱₱ - ₱₱₱ • Indian • Asian • Healthy

Pizzeria Livio
1,169
0.4 km₱ • Pizza • Mediterranean • Vegetarian Friendly

Antico Mercato Ristorante Pizzeria Napoletana
1,237
0.4 km₱₱ - ₱₱₱ • Italian • Mediterranean • Neapolitan

Ristorante La Falterona
1,530
0.4 km₱₱ - ₱₱₱ • Italian • Steakhouse • Healthy

Trattoria Dall'Oste
2,291
0.1 km₱₱ - ₱₱₱ • Italian • Steakhouse • Tuscan

Ristorante Taj Palace
377
0.5 km₱₱ - ₱₱₱ • Indian • Asian • Vegetarian Friendly

Ristorante Santa Maria Novella
1,989
0.4 km₱₱ - ₱₱₱ • Italian • Steakhouse • Tuscan

Osteria Pastella
2,012
0.4 km₱₱ - ₱₱₱ • Italian • Mediterranean • European

Ristorante Belcore
660
0.3 km₱₱ - ₱₱₱ • Italian • Mediterranean • European
Attractions
781 within 10 kms

Palazzo dei Congressi
17
0.2 kmPoints of Interest & Landmarks

Palazzina Reale di Santa Maria Novella
5
0.2 kmHistoric Sites

Millionaire VLT & Slot
2
0.2 kmCasinos

Mercato Centrale
16,158
0.5 kmPoints of Interest & Landmarks • Flea & Street Markets
Poggiali e Forconi Galleria D'Arte
6
0.3 kmArt Galleries

Chiesa di San Jacopo di Ripoli
2
0.3 kmChurches & Cathedrals

Chiesa della Beata Elisabetta Vendramini
1
0.3 kmChurches & Cathedrals

Church of Santa Maria Novella
3,725
0.5 kmArchitectural Buildings • Churches & Cathedrals

Piazza del Duomo
22,459
1.1 kmHistoric Walking Areas

Cappelle Medicee
2,067
0.5 kmPoints of Interest & Landmarks • Architectural Buildings
Contribute
3.5
1,044 reviews
Excellent
197
Very good
432
Average
274
Poor
74
Terrible
67
Deezy1
297 contributions
Mar 2022
I have used this station a few times. It's a bigger station, and easy to navigate. They have a left luggage depot, inside the station. There's a McDonald's inside, with a few other places to eat. Also a currency exchange, and some shops. Local buses take off and arrive, outside the station. There had been a change since I last visited the station. Before, you could purchase bus tickets inside the hall where they sold high speed train tickets. But now, you have to go to the tabacchi store outside, and downstairs, of the station. Also, there was a place behind the station, that sold the bus tickets. Just across the street from the station, are plenty of places to eat, and hotels. Major landmarks are within walking distance, from the station, if you have a couple, to a few hours layover.
Written 20 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
L0rraine62
Tamworth, UK86 contributions
Sep 2020 • Solo
Clean efficient station with a tram stop outside. I was travelling from the airport to Sienna and it was easy. Tram from the airport to SMN station and then local train to Sienna for €9. I noticed someone from the UK has mentioned you can’t use bank cards from the UK to pay online for tickets once you’re in Italy nor at the station ticket machines? I have been to Italy many times and have never found this to be the case. I regularly buy tickets online whilst in Italy and did so this time to go to Milan. I also used my card in the tickets machines in stations without any problems, so I’m not sure why this person had a problem? The Frecciarossa also runs from this station. This is one of the high speed trains (we travelled at 300 kph at one point) which I caught to Milan, shaving nearly 3 hours off the time taken by the local train.
Written 5 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jo_and_Tom
Anna, OH1,548 contributions
Mar 2020
We took the train from Roma termini to Florence and arrived mid morning. With all Italian cities, street signs are not the best and trying to find our hotel took a little time. The Terminal was under construction so that may have caused some of the problem. We also used this station for trip from Florence to Bologna. The train was cancelled and we had to rebook with later train. The main problem sitting in the terminal was that its is open and breezy. It wasn't hot so we got chilled. Otherwise terminal was clean and neat.
Written 8 April 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gregory W
Mankato, MN3,056 contributions
Mar 2020
One stop away from the Utica (T2Tram), this is the central train station for Florence. Around the corner is the Sita bus station. Stores and restarants are on the lower level.
Written 15 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lance H
Boerne, TX1,277 contributions
Dec 2019
Another average train station. Good signage and announcements. A bit dirty. Could use more car drop off space so the line to drop off isn't as long.
Written 21 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
backpacker31
Boynton Beach, FL5,380 contributions
Feb 2020 • Solo
This is a sprawling trail station located very close to many sights in Florence. It’s about 2/3-3/4mi from the station to the Arno River. I purchased outgoing tickets at the TrenItalia ticket office which was easy and efficient. All staff members inside the station are multilingual. Security is active and present. The taxi rank is right outside to the left - very organized and hassle free.
Written 16 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MikeyMackTravels
Prague, Czech Republic3,105 contributions
Dec 2019
Interesting train station design. Can't tell if this is Art Decco or something else. It was a very close walk from the train station to our hotel (Palazzo Castri). Station has a few places to eat, but not many.
Written 4 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Frookum
Forest Park, IL27 contributions
Nov 2019 • Couples
Online tickets said €100 for non-stop to Rome. These must have been round trip because we ended up paying €100 for two one way tickets. The train station is a busy place-Make sure to stamp your tickets after you purchase!
Written 29 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
The_Concierge_8
Trinidad and Tobago3,242 contributions
Jun 2019
Florence’s main station is open to the fresh air which is fantastic for the environment, but it is not a cool space. You cannot imagine the heat in the station at 5pm on a hot summer day!
It is lovely that the station retains much of its 1930’s charm, but little things can be done to upgrade while retaining the architectural integrity yet alleviating the discomfort that many passengers endure here. For example, ceiling or industrial fans would be a welcome environmentally-friendly, simple and affordable addition.
There is no convenient general seating area where you can wait comfortably in sight of the departure boards, so commuters end up sitting on the floor, standing or simply squashed uncomfortably along the tiniest slanted ledge at the base of the glass partitions.
If like us you’ve read the many stories about scams and pickpockets frequenting this and many other stations in Italy before embarking upon your trip, then you will feel rather unsafe here. We noticed 3 police officers at the main entrance, but there was a noticeable lack of them inside the station.
With most people standing, you are easy game for getting your pockets picked so ladies, use a crossbody bag and keep it in front of you and gents keep your wallets in a front pants pocket.
We found the service quite good at the train kiosks, but for first time visitors it can be quite confusing as it is not like the UK where you go to one ticket counter and they can issue you tickets for any company or service. In Italy you must purchase tickets from each company separately.
It helps to go online and watch the numerous videos about the ins and outs of travelling by train and the various methods and machines you can use to purchase your tickets. We bought one leg of our journey online but we did not notice any real savings with the advance purchase.
But one advantage of going so is that it saves the hassle of having to line up to make your purchase in a busy station and to whip out your money or credit cards in public.
For a station that is used by millions of tourists and locals each year, I guess we expected something grander, especially for Florence, the capital of the Tuscany region and the famed city of art and love.
It is lovely that the station retains much of its 1930’s charm, but little things can be done to upgrade while retaining the architectural integrity yet alleviating the discomfort that many passengers endure here. For example, ceiling or industrial fans would be a welcome environmentally-friendly, simple and affordable addition.
There is no convenient general seating area where you can wait comfortably in sight of the departure boards, so commuters end up sitting on the floor, standing or simply squashed uncomfortably along the tiniest slanted ledge at the base of the glass partitions.
If like us you’ve read the many stories about scams and pickpockets frequenting this and many other stations in Italy before embarking upon your trip, then you will feel rather unsafe here. We noticed 3 police officers at the main entrance, but there was a noticeable lack of them inside the station.
With most people standing, you are easy game for getting your pockets picked so ladies, use a crossbody bag and keep it in front of you and gents keep your wallets in a front pants pocket.
We found the service quite good at the train kiosks, but for first time visitors it can be quite confusing as it is not like the UK where you go to one ticket counter and they can issue you tickets for any company or service. In Italy you must purchase tickets from each company separately.
It helps to go online and watch the numerous videos about the ins and outs of travelling by train and the various methods and machines you can use to purchase your tickets. We bought one leg of our journey online but we did not notice any real savings with the advance purchase.
But one advantage of going so is that it saves the hassle of having to line up to make your purchase in a busy station and to whip out your money or credit cards in public.
For a station that is used by millions of tourists and locals each year, I guess we expected something grander, especially for Florence, the capital of the Tuscany region and the famed city of art and love.
Written 22 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Asrj76
Stockport, UK244 contributions
Sep 2019
We travelled from pisa to Florence at a cost of €7 each and the train was a little delayed and clean. A beautiful starting point to explore the city. There are plenty of on the ground staff to help you and give positive advice. The one thing you need to be aware of is the PICKPOCKETS. our train was delayed because of a pickpocket on our service but this was dealt with brilliantly by the on board staff and had called along the line to next station where the police were waiting. Don’t let this put you off travelling on their system. We used it multiple times and each time was a positive experience to be getting about
Written 16 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
luisa r
1 contribution
Buongiorno. Vorrei sapere se il deposito bagagli al binario 16 e' in funzione
ondadimare
6,418 contributions
...all’interno della stazione ferroviaria, e precisamente al binario 16 in Via Valfonda 1a c’è KiPoint aperto tutti i giorni dalle 6 alle 23...
...il prezzo è di € 6 per le prime 5 ore...di € 1 per ogni ora successiva ma fino alla 12°, e di € 0,50 per le successive….
La gare de Santa maria novella est à quelle distance à pied du centre ville ? Merci.
cri1950
Florence, Italy260 contributions
Si arriva in piazza del Duomo in solo cinque minuti!
Lucia R
1 contribution
Orari di apertura
Vorrei sapere se di notte è aperta la stazione. Se c’è una sala d’attesa aperta.
Ho un cambio e dovrò stare ferma un paio d’ore
francesca p
Naples, Italy97 contributions
Mi spiace adesso ho letto, purtroppo le sale d’attesa sono per clienti che viaggiano in prima classe .
Kathleen M
3 contributions
Is there storage for large suitcases so we can leave them there and shop while waiting for trsin
travelsafer
6,856 contributions
There is a luggage storage service by a company called Kipoint that belongs to the National post office company. Cost is 6 Euros for the first 5 hours and 1 Euro for each hour until the 12th, 0.50 euro thereafter. Open from 6 am to 11 pm. They also offer a porter service. Look for the sign Deposito Bagagli / Left Luggage and a luggage picture.
chuck G
Florence, OR26 contributions
is the station convenient for people with walking disabilities?
travelsafer
6,856 contributions
All train tracks are at the same level of the entrance, but it's probably not fully accessible if one has walking disabilities. There are accessible toilets and a place called Sala Blu for people with disabilities.
Steve W
Brighton, UK13 contributions
Hi
Are there any storage lockers at the station
Cheers
travelsafer
6,856 contributions
Hi, there are no lockers. There is one close by in Via dell'Albero, 22, for an euro per hour. It is open from 7am to 9pm. Train station itself has a manned luggage storage on track 16 open from 6am to 11pm and the cost is 6 euros from the first 5 hours then 0.90 euro per hour 6 to 12, and 0.40 thereafter.
Teresa
1 contribution
Quisiera saber si se puede acceder al anden 16 si billete de tren para ir a la plaza Montelungo ( he visto q han puesto puertas de cristal), o hay que salir fuera de la estación
norm0806
Brossard, Canada21 contributions
Y a t’il des transferts privés possible entre l aéroport de Florence et la gare de train Santa Maria?
Alesplana
Spain372 contributions
La estación está muy bien comunicada. El servicio de taxi es rápido aunque siempre hay cola
El autobús del aeropuerto a estación no lo tome
Buen día
MEJ22
Brisbane, Australia28 contributions
As my mobility is not good, are there
Orders at the station to help with my bags?
Frequently Asked Questions about Stazione di Firenze Santa Maria Novella
- We recommend booking Stazione di Firenze Santa Maria Novella tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 16 Stazione di Firenze Santa Maria Novella tours on Tripadvisor
- According to Tripadvisor travelers, these are the best ways to experience Stazione di Firenze Santa Maria Novella:
- Tuscany in One Day Sightseeing Tour from Florence (From ₱3,750.13)
- Private Departure Transfer: Florence Train Station (From ₱1,505.99)
- City Escape: Tuscany Private Day Trip from Florence (From ₱12,898.50)
- Pisa and Cinque Terre Day Trip from Florence by Train (From ₱6,818.33)
- Florence City Hop-on Hop-off Tour (From ₱1,335.24)
- Hotels near Stazione di Firenze Santa Maria Novella:
- (0.15 km) Diplomat Hotel
- (0.16 km) Hotel Bella Firenze
- (0.14 km) B&B la Nannina
- (0.18 km) c-hotels Joy
- (0.18 km) c-hotels Ambasciatori
- Restaurants near Stazione di Firenze Santa Maria Novella:
- (0.12 km) Trattoria Dall'Oste
- (0.18 km) Trattoria Osteria dall'Oste Toscan kitchen
- (0.19 km) Fratelli Cuore Pizzeria
- (0.30 km) Indian Restaurant Crown of India Florence
- (0.18 km) Venchi Cioccolato e Gelato, Firenze Stazione SMN1
- Attractions near Stazione di Firenze Santa Maria Novella:
- (0.16 km) City Sightseeing Florence
- (0.29 km) Joy of Florence
- (0.32 km) Guided Florence Tours
- (0.17 km) Palazzo dei Congressi
- (0.33 km) Context Travel