I have used this station a few times. It's a bigger station, and easy to navigate. They have a left luggage depot, inside the station. There's a McDonald's inside, with a few other places to eat. Also a currency exchange, and some shops. Local buses take off and arrive, outside the station. There had been a change since I last visited the station. Before, you could purchase bus tickets inside the hall where they sold high speed train tickets. But now, you have to go to the tabacchi store outside, and downstairs, of the station. Also, there was a place behind the station, that sold the bus tickets. Just across the street from the station, are plenty of places to eat, and hotels. Major landmarks are within walking distance, from the station, if you have a couple, to a few hours layover.

Clean efficient station with a tram stop outside. I was travelling from the airport to Sienna and it was easy. Tram from the airport to SMN station and then local train to Sienna for €9. I noticed someone from the UK has mentioned you can’t use bank cards from the UK to pay online for tickets once you’re in Italy nor at the station ticket machines? I have been to Italy many times and have never found this to be the case. I regularly buy tickets online whilst in Italy and did so this time to go to Milan. I also used my card in the tickets machines in stations without any problems, so I’m not sure why this person had a problem? The Frecciarossa also runs from this station. This is one of the high speed trains (we travelled at 300 kph at one point) which I caught to Milan, shaving nearly 3 hours off the time taken by the local train.