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Clean efficient station with a tram stop outside. I was travelling from the airport to Sienna and it was easy. Tram from the airport to SMN station and then local train to Sienna for €9. I noticed someone from the UK has mentioned you can’t use bank cards from the UK to pay online for tickets once you’re in Italy nor at the station ticket machines? I have been to Italy many times and have never found this to be the case. I regularly buy tickets online whilst in Italy and did so this time to go to Milan. I also used my card in the tickets machines in stations without any problems, so I’m not sure why this person had a problem? The Frecciarossa also runs from this station. This is one of the high speed trains (we travelled at 300 kph at one point) which I caught to Milan, shaving nearly 3 hours off the time taken by the local train. …
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Date of experience: September 2020
1 Helpful vote
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We took the train from Roma termini to Florence and arrived mid morning. With all Italian cities, street signs are not the best and trying to find our hotel took a little time. The Terminal was under construction so that may have caused some of the problem. We also used this station for trip from Florence to Bologna. The train was cancelled and we had to rebook with later train. The main problem sitting in the terminal was that its is open and breezy. It wasn't hot so we got chilled. Otherwise terminal was clean and neat.…
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Date of experience: March 2020
1 Helpful vote
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One stop away from the Utica (T2Tram), this is the central train station for Florence. Around the corner is the Sita bus station. Stores and restarants are on the lower level.
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Date of experience: March 2020
2 Helpful votes
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Another average train station. Good signage and announcements. A bit dirty. Could use more car drop off space so the line to drop off isn't as long.
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Date of experience: December 2019
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This is a sprawling trail station located very close to many sights in Florence. It’s about 2/3-3/4mi from the station to the Arno River. I purchased outgoing tickets at the TrenItalia ticket office which was easy and efficient. All staff members inside the station are multilingual. Security is active and present. The taxi rank is right outside to the left - very organized and hassle free.…
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Date of experience: February 2020
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