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Salvatore Ferragamo

54 Reviews
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Salvatore Ferragamo

54 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network12 min
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Tuscany in One Day Sightseeing Tour from Florence
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Tuscany in One Day Sightseeing Tour from Florence

8,623 reviews
Well-suited for time-limited travelers, this Florence day trip lets you conquer Tuscany's must-see sights in a day. Snap photos in front of the UNESCO World Heritage-listed Leaning Tower of Pisa (skip-the-line admission ticket available as an upgrade); taste wine in the Chianti region; and explore medieval San Gimignano. Plus, you'll travel between each place with ease and relax knowing the entire day is planned out in advance.
US$72.85 per adult
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L Calloway wrote a review Jan 2021
1 contribution
I was so disappointed with the service I received in Hong Kong IFCmall last week. I visited ferragamo store and would like to purchase a belt. staff were chatting at the beginning and no one came over to help me, ignored what I asked for. in addition, I am hard to understand what Eric saying. He was not willing to serve me when I couldn't understand what he said. It's horrible shopping experience
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Date of experience: December 2020
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Fiona K wrote a review Jul 2020
Hong Kong, China56 contributions28 helpful votes
I only buy Ferragamo from the boutiques. Have an ongoing relationship with one of their SF boutiques in my area. Staff are willing to call me up for high quality limited editions. Despite all the bashing going on about the quality, may be it is luck, My oldest pair of Ferragamo shoes is 15 years old. Apart from a few frays - it is still useable. My oldest wallet was about 20 years old before I had to discard it due to irreparable damage. My oldest bag from them is 12 years old and still look spanking new. Only once that I had trouble with SF goods purchased at a distributor, rather than the boutique. Same case with other luxury brands. But oh hey, if you want it cheaper instead of boutique prices, then that’s the risk.
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Date of experience: August 2019
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Olwen R wrote a review Jul 2020
1 contribution
There are lots if negative feedback on here about Salvatore Ferragamo customer service in different countries. I am a Ferragamo fan and live in the UK whilst I have never had issues like the ones cited.shoes falling apart etc.I have had a few queries that my UK (London) stores were a bit flaky on so now I also contact (phone/email) Ferragamo's own customer service team in Italy. They have always responded promptly to me and provided excellent customer service, in my opinion. They also as I believe offer a repair service. I am sure they would be horrified about some if your experiences. I would suggest anyone contacts them as ultimately it is their reputation on the line, whereas a SF franchise is just thinking of their sales figures. PS always buy from a shop or store owned by SF not a franchise like Nieman Marco's or other big department stores. The relationship they have with head office in Italy will be completely different.
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Date of experience: June 2020
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Ivy L wrote a review May 2020
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Poor quality and service. The steel balls on the shoe are actually glued on. So two balls have lost after I just weared for two days. I took the shoes back to the shop for repairing and have not been contacted for more than a month. One day I received a call and been told that they will order two balls, but I have to pay 250 AUD for them. If I don’t pay, they won’t repair it. However, after four months, I have not receive any further information and they refused to return the shoes back to me. I will never buy any other things of this brand again. Not only because of the poor quality,but also because that its products have no warranty for such a higher price. Acutually, you can buy gucci or lV shoes at the same price. I am very disappoint of their customer service.
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Date of experience: May 2020
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KBK Dennis wrote a review Oct 2019
Seville, Spain686 contributions67 helpful votes
My god, i spent few hundred bucks thinking expensive shoes will make a difference but NO, i am just very upset. While walking, the soles came off. How can this be?? Ferragamo team, i hope you will address this matter. I am losing confidence
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Date of experience: December 2018
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