GoOpti - Verona

82 Reviews

#4 of 22 Transportation in Verona

Transportation, Taxis & Shuttles

37136, Verona, Italy

Review Highlights

“Great overall experience.”

We had a 4:30 am pickup time scheduled. The driver was 5 minutes early, I am always early so I... read more

Reviewed 11 July 2019

Brian K

oxford, ct

“Excellent service”

I booked GoOpti to take me from Verona to the airport at Milan. The booking process online was... read more

Reviewed 20 March 2019

Anna1604

Brisbane, Queensland, Australia

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Certificate of Excellence

Traveler Overview

4.0 82 reviews

Excellent69%
Very good9%
Average3%
Poor4%
Terrible15%

Aug 26, 2019

“Rip Off pricing - much better cheaper options available”

Jul 11, 2019

“Great overall experience.”

About

GoOpti is a European transportation platform, which provides shared and private airport transfers at affordable prices and connects passengers traveling from smaller towns to large airports. Available via web or mobile app, GoOpti’s platform allows...more

Certificate of Excellence

Contact

37136, Verona, Italy

Website

+39 045 786 1515

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1 - 10 of 82 reviews

cristinagen58

Province of Mantua, Italy

Reviewed 27 August 2019

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Date of experience: June 2019

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Argillian

Luxembourg City, Luxembourg

14257

Reviewed 26 August 2019

Rip Off pricing - much better cheaper options available

I recently booked a GoOpti service for my elderly parents, unfortunately 8 days before their trip my father fell ill and I had to cancel. GoOpti's terrible cancellation policy means they took about 80% of the value of the ride and gave me a credit...More

Date of experience: July 2019

Thank Argillian

Dear Argillian, we are very sorry to hear, that you were not satisfied with our service (especially our cancellation policy). As you describe it, it would be best to send an official complaint to our email address info@goopti.com. Upon receiving your complaint we will investigate...More

Silvia T

Reviewed 18 August 2019 via mobile

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Date of experience: August 2019

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IliaD17

Reviewed 6 August 2019

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Date of experience: August 2019

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IoniosU

Reviewed 5 August 2019

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Date of experience: August 2019

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Brian K

oxford, ct

4914

Reviewed 11 July 2019

Great overall experience.

We had a 4:30 am pickup time scheduled. The driver was 5 minutes early, I am always early so I appreciated the extra effort. The trip to Milan airport was scheduled for 3 hours. I appreciated the results, no surprises, no problems, a 3 hour...More

Date of experience: July 2019

Thank Brian K

Dear Brian K, thank you for your positive feedback. We are happy to hear you were satisfied with our service. We wish you a lot of pleasant trips in the future and hope to see you on board again soon. Regards.

Andreas W

Reviewed 11 July 2019

Terrible customer service!!

We had booked transfer from Peschiera de Garda to Bergamo, i called them 2 weeks in advance since i needed to change the date on my transfer. The answer i got is that its my mistake and they wont allow me to change the date,...More

Date of experience: July 2019

1 Thank Andreas W

Dear Mr. Andreas W., thank you for your review. We regret the fact that you were not satisfied with our service. To our understanding this is a case of erroneous expectations. During the booking process all our clients are informed about the type of transfer...More

Anna1604

Brisbane, Queensland, Australia

4214

Reviewed 20 March 2019

Excellent service

I booked GoOpti to take me from Verona to the airport at Milan. The booking process online was straightforward, their communication afterwards was timely and accurate, the car arrived in good time and the driver was very courteous. I couldn't have asked for more.

Date of experience: March 2019

Thank Anna1604

Dear Anna1604, thank you for your positive feedback. We are happy to hear you were satisfied with our service. We wish you a lot of pleasant trips in the future and hope to see you on board again soon. Regards.

renatosmania

Bussolengo, Italy

Reviewed 5 March 2019

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Date of experience: February 2019

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