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Boutique Nespresso, Rome

Piazza di Spagna 34/35, 00187 Rome, Italy
+39 080 039 2029
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Review Highlights
Terrible service!!!!!

Good afternoon! Im very disappointed with your service in Nespresso Italy which is located in... read more

Reviewed 25 April 2018
Zhenechka P
via mobile
Disappointnent even for Nespresso Club Members

Went here to try some new capsules released this autumn. As I entered the botique, I obviusly... read more

Reviewed 25 November 2017
Alexander-Gregoriv
via mobile
Read all 41 reviews
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  • Excellent26%
  • Very good19%
  • Average14%
  • Poor4%
  • Terrible37%
Apr 25, 2018
“Terrible service!!!!!”
Nov 24, 2017
“Disappointnent even for Nespresso Club Members”
Suggested Duration: < 1 hour
LOCATION
Piazza di Spagna 34/35, 00187 Rome, Italy
Campo Marzio
CONTACT
Website
+39 080 039 2029
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1 - 10 of 14 reviews

Reviewed 25 April 2018 via mobile

Good afternoon! Im very disappointed with your service in Nespresso Italy which is located in Piazza di Spagnia. When we came to the shop i took a number for the counter, as it was my first time there i didn’t know how the system works,...More

1  Thank Zhenechka P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 November 2017 via mobile

Went here to try some new capsules released this autumn. As I entered the botique, I obviusly waited that one personnel came to me with a smile and that prepared me a coffee. As I need to say, free coffee degustations are ONLY reserved for...More

Thank Alexander-Gregoriv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 September 2016

Has been in lots of Nespresso boutiques throughout Europe, since I go there to buy lots of pods since in Malta they do not sell them. Was trying to taste some new ones but the girl in charge was really arrogant, looking at me with...More

4  Thank john_busuttil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 30 August 2016 via mobile

Terrible customer service and rude staff. Went there to try the new flavor and they refused at first to let us try it. After knowing that we bought 20 packs two days earlier, they offered to let us try. I didn't try it just to...More

3  Thank Amre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 June 2016 via mobile

Was served by one staff who gave great recommendation and demonstration on the Aerocinno3 which I bought. His other colleague was just strange and rude, telling me that the coffee with milk which was just served is not for consumption but for demo only. I...More

1  Thank Serene536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 March 2016

Although it has a modern and unique design, it is not cosy, the table for 2 people was so long that we could not enjoy talking to each other. I had latte macchiato with a chocolate cake which was great but having a good coffee...More

1  Thank Elham S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 December 2015

From the moment my wife and I walked in there, we felt unwelcome. Our waitress chose to ignore my wife's request for a bottle of water. Dessert prices were unreasonably high...a total waste of our time and money.

3  Thank Jon e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 December 2015 via mobile

I'm a loyal nespresso customer and I've been buying their coffee in many different countries but only in this location wasn't I offered a complementary coffee after my purchase. And when I asked for one I was told by an extremely unfriendly shop assistant that...More

3  Thank Claudio R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 7 December 2015 via mobile

Worst experience ever! I speak English and just want to buy some capsules. I want to let her give some suggestions and give an explanation of those flavors in English. She just stand there and seems doesn't want to talk to me and explain. Would...More

2  Thank zzzoeyhululu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 October 2015 via mobile

We are from the US and love our nepresso. Been to a few boutiques in the US and in other countries and have never been treated so poorly. So I would not go here. Wouldn't even give it a 1star

1  Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Campo Marzio
From its original role as ancient army training fields
to its present-day identity as one of the city’s most
desirable neighborhoods, the Campo Marzio is the best
place to get lost in Rome. Gorgeous Renaissance and
Baroque palazzos line the streets, and are filled with
enticing boutiques and food shops. By day, Rome’s
best-dressed denizens criss-cross its streets in a
fashionable parade of errands, occasionally pausing to
...More
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