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Frankfurt Tourist Information Romer

Roemerberg 27, 60311 Frankfurt, Hesse, Germany
+49 69 21238800
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The Tourist Information Römer, part of city hall's official tourist board, offers various services like - tourist information - the Frankfurt Card (public transport + discounts) - guided tours - room reservation - souvenirs, brochures, post cards It is also the point, where the Frankfurt Tourist Board's daily guided tours usually start.
  • Excellent32%
  • Very good28%
  • Average26%
  • Poor6%
  • Terrible8%
4 weeks ago
“Good info but limited”
Jan 9, 2018
“Very Helpful”
Open Now
Hours
Hours Today: 9:30 AM - 5:30 PM
Suggested Duration: < 1 hour
LOCATION
Roemerberg 27, 60311 Frankfurt, Hesse, Germany
CONTACT
Website
+49 69 21238800
Write a ReviewReviews (49)
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1 - 10 of 13 reviews

Reviewed 4 weeks ago via mobile

They gave us great information on city walks. But we're not informed about local bike rental companies. Very little information about the city.

Thank Leonard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2018

Visited on Friday 13th October. Called in to get a map and asked what there was to see close by. They told me about some must see locations and where they were, very helpful.

1  Thank Michael-4551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2016

The information will be provided by the staff. And it was very good. Because when I need to discover more and more about Frankfurt. I can always go back to ask. The location is at the city center. You will find a lot of souvenirs...More

Thank Man on the Move V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 23, 2016

I stopped for a bit of information. Got one bit didn't get the other. It's a tourism information office and a shop selling souvenirs, maps etc.

2  Thank percyvakil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2015 via mobile

The lady that helped us was not very friendly and she didn't like it a lot when we asked for walking tours offered by other companies that they obviously do not partner with.

2  Thank cdmnuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2015 via mobile

My friend and I are traveling Germany with no real planning. The staff here gave us all the best spots to go see and experience while in Frankfurt.

Thank Bassahaulic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2015

Recently someone told me that the Frankfurt tourist information office is owned by a private company which might explain why the information is so poor, e.g. they only want to sell you something that makes money for the company as oppose to promoting everything the...More

5  Thank Bracey123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2015

Very well located, in the Romer Square, was very convenient. It has a good number of leaflets to read, and also a small shop. However, the lady in the counter was not very helpful and quite unfriendly, and refuse to give us some information about...More

4  Thank Jorge B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2015 via mobile

The staff is very friendly and the place have all the information you need for Frankfurt and places nearby. The staff is friendly. Only on disappointing part is the map cost €.50 instead of free like all other cities.

1  Thank Rex L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2015

This location would normally have been a good spot for purchasing souvenirs, maps, suggestions for things to see/do and information on what’s going on in the city. There was a young girl working there on my visit and she was very helpful as she had...More

6  Thank FormerCaliBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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