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CineStar Metropolis

Eschenheimer Anlage 40 | Frankfurt am Main, 60318 Frankfurt, Hesse, Germany
+49 69 95506401
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Review Highlights
Not the best for English watchers

The cinema shows movies in English, however they are always 3D! Yes, it's fun to watch movies in 3D... read more

Reviewed 2 May 2018
IslandWayfarer
,
Auckland Central, New Zealand
Good variety in OV but bad service

It is one of the best options in terms of offer of movies in OV, however the service of the snacks... read more

Reviewed 10 April 2018
Viviana_VH
,
Frankfurt, Germany
Read all 135 reviews
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Overview
  • Excellent9%
  • Very good19%
  • Average20%
  • Poor13%
  • Terrible39%
May 2, 2018
“Not the best for English watchers”
Apr 10, 2018
“Good variety in OV but bad service”
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Hours
Hours Today: 10:00 AM - 11:30 PM
LOCATION
Eschenheimer Anlage 40 | Frankfurt am Main, 60318 Frankfurt, Hesse, Germany
CONTACT
Website
+49 69 95506401
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1 - 10 of 42 reviews

Reviewed 2 May 2018

The cinema shows movies in English, however they are always 3D! Yes, it's fun to watch movies in 3D once in a while, but not every time! Also, I just recently went and watched a movie where they had a message in German to say...More

1  Thank IslandWayfarer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 April 2018

It is one of the best options in terms of offer of movies in OV, however the service of the snacks is pretty bad, often is crowded, not all the cashiers open and very rude personnel.

Thank Viviana_VH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 March 2018 via mobile

I've been here many times but always when it was usually crowded. AND I HAVEN't seen any mice. But now , with the room 30% full I saw some mice. Keep'd my eyes opened for them during the movie. Wtf?

3  Thank Adrian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 31 October 2017 via mobile

When you want to watch a movie at the cinema in Frankfurt, this is the only place to go to. German ones are mixed with original versions. It is the only "premiere like" cinema palace in the city.

Thank Fabian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 September 2017 via mobile

This movie theatre is just weird. It has no charme or any sort of atmosphere and look more like it's about to be closed. Which it probably should be, to be refurbished. Most bits are old and tacky, the escalators aren't working and the toilets......More

1  Thank Anna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 12 August 2017 via mobile

The good is that it does show English movies more often than any other cinema. They have tiered seating and the chairs are comfortable and include a cup holder. The bad is they have lineups only because they don't hire enough staff. The sound to...More

Thank Kfed63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 7 May 2017 via mobile

Saw Boss Baby in 3D in the afternoon on a Sunday. No line, quick ticket area, cashier was friendly and explained everything. Good selection of yummy goodies. Bathroom was clean. Big screens in English.

Thank mcaanbieter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 April 2017 via mobile

Came here for opening night of Guardians of the Galaxy 2 and got tickets no problems. €14 each including 3D glasses, so normal city cinema prices. They were showing a wide range of films and a good number of screenings in English too! Impressive and...More

Thank shatterhand55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 January 2017 via mobile

1) Understaffed, so you wait in line to buy tickets for 15 minutes 2) No customer service, they don't care, as there is no one in charge to take responsibility 3) Slow service everywhere 4) Dirty environment and stinky toilets, used hundreds of times without...More

1  Thank worldender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 January 2017

I really like the fact they have original version of the movies. American movies translated into German makes no sense and the actor/actresses voices. The lines to purchase your ticket is long and lengthly in time so go early or buy your ticket online prior...More

Thank SMH713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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