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Lyon Tourist Office

Place Bellecour, 69002, Lyon, France
+33 4 72 77 69 69
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Lyon Tourist Office accompanies you while you discover Lyon. We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities, and hotel reservations allowing you to organise your stay in Lyon.
  • Excellent66%
  • Very good25%
  • Average5%
  • Poor2%
  • Terrible2%
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Open Now
Hours
Hours Today: 9:00 AM - 6:00 PM
Suggested Duration: < 1 hour
LOCATION
Place Bellecour, 69002, Lyon, France
CONTACT
Website
+33 4 72 77 69 69
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Write a ReviewReviews (693)
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All reviews
"place bellecour"
in 17 reviews
"source of information"
in 3 reviews
"tourist info"
in 4 reviews
"boat tour"
in 5 reviews
"great information"
in 3 reviews
"different languages"
in 3 reviews
"day pass"
in 6 reviews
"hop on hop off bus"
in 4 reviews
"public transport"
in 6 reviews
"paul bocuse"
in 3 reviews
"croix rousse"
in 4 reviews
"english"
in 26 reviews
"city"
in 61 reviews
"tourists"
in 16 reviews
"passes"
in 4 reviews
"multilingual"
in 5 reviews
"metro"
in 12 reviews
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1 - 10 of 241 reviews

Reviewed 2 days ago via mobile

This place is filled with an awesome group of enthusiastic people with a love for the city which they are passionate to share with others. This place should be a mandatory stop off for all travelers so they don't miss the many events and activities...More

Thank Foxhound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

We had bought the convienient 4 days ticket online priorvto startung the trip. The pickup at the airport was quick and easy. When we went to the information centre at Place Bellecour, we were attended by Marion. She gave us many useful and interesting tips...More

Thank Britta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Last June I visited Lyon. I only had one day and not a clue what to expect of this city. Rachel, working in the Tourist Office, very enthousiastically told us what to see and where to go. We had a great day in this lovely...More

Thank Waterschapsheuvel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 2 weeks ago

Useful information and leaflets. Comfortable air conditioned building was a welcome respite from the heat.

Thank purplecake31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Anything you need or want to know about visiting Lyon, you can find information on here at the Toursit Office. They are very knowledgeable and can suggest many things to do around the city.

Thank plavaseka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We had wondered why the Lyon Tourist Office was one of the highlights of the city, but once we had visited, we understood. I was experiencing intermittent difficulties with my Lyon Card in accessing public transport, but Bruno went beyond his job description, even walking...More

Thank StooDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlyLyon_Tourisme, Responsable réception at Lyon Tourist Office, responded to this reviewResponded 4 weeks ago

Hello StooDee! Thank you very much for your charming comment :) I will transfer it to my colleague Bruno! Hope to see you soon again at the ONLYLYON information center! Regards, Cécilia PRUDHOMME TIC Manager ONLYLYON Tourism & Convention

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

A very helpful English speaking assistant was delighted to tell us about his city and its attractions and to book us on a river cruise.

Thank F5822OZdavidb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlyLyon_Tourisme, Responsable réception at Lyon Tourist Office, responded to this reviewResponded 4 weeks ago

Hello! Thank you very much for your positive comment! It is such a great experience to discover Lyon by boats! And many river cruises are included in our Lyon City Card! Hope you will come back to Lyon! Regards, Cécilia PRUDHOMME TIC Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

After struggling a lot to do anything in France since we do not speak french, we run into Prisca at the Tourist information office in Lyon. She was amazing, she was very kind, she knew the city and the activities and locations and times and...More

1  Thank JorgeNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlyLyon_Tourisme, Responsable réception at Lyon Tourist Office, responded to this reviewResponded 4 weeks ago

Hello JorgeNorway, Thank you very much for your kind feedback! I will transfer your message to my colleague Prisca :) See you soon in Lyon! Cécilia PRUDHOMME TIC Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 July 2018 via mobile

The help we got was amazing. Our officer was Stephanie and she helped us a lot about the city, where to go, what to do and what not to miss. It was a great opportunity and thanks to her we traveled wonderfully. If you ever...More

Thank ADA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnlyLyon_Tourisme, Responsable réception at Lyon Tourist Office, responded to this reviewResponded 4 weeks ago

Hello ADAA! Thank you very much for your kind message, I will transfer it to my colleague Stephanie :) We have a lot of secrets and tips to share with our visitors, so come to visit us again! Regards, Cécilia TIC Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 July 2018

Stopped here first for info about what to do and where to go for our day in Lyon. The staff were very friendly and when you take a ticket to speak with someone at a counter you can indicate your preferred language. We decided to...More

Thank Danneka H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Elgiecg
19 March 2017|
AnswerShow all 2 answers
Response from OnlyLyon_Tourisme | Property representative |
Hello and welcome to Lyon ! You can easily reach the tourist office from Lyon Part-Dieu train station with the bus C9 which is direct. You can take it in front of the train station (exit Vivier-Merle, between the train... More
0
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gmwerdna71
27 July 2016|
AnswerShow all 3 answers
Response from OnlyLyon_Tourisme | Property representative |
Hi Andrew! At the tourist office place Bellecour we will be glad to provide you for free our guide COLLECTOR in English to discover Lyon’s food at the time of your stay. Here are a few additionnal tips to enjoy our... More
0
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Samantha D
I will be spending a day and aa half in Lyon and would like to know the best way to see the best Lyon has to offer. I am on my own and I am an avid photographer and a great lover of history. Can you tell me if it is easy to see most of the old and historical parts of Lyon or is it very scattered. I understand there is a hop on hop off bus but there is a long waiting time between each bus and stop. I will be in Lyon on the 26/27th of February so will also need to have an idea of what the of weather I can expect?? I understand that February in some parts of Europe is the coldest month. do I need to worry about snow?? All information you could provide me with to see the best of Lyon in the time frame I have would be greatly appreciated. Thanking you for your time and assistance. Kind regards Samantha from Australia
28 December 2015|
Answer
Response from OnlyLyon_Tourisme | Property representative |
Dear Madam, Thank you very much for your message and your interest in Lyon ! We will be delighted to help you organize your stay in Lyon, can you just copy your question to our email address info at lyon-france . com... More
0
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