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Office de Tourisme et des Congres de Lille

42 Place Rihour | Palais Rihour, 59000, Lille, France
+33 3 59 57 94 00
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US$29.72*
and up
Lille City Pass
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US$16.64*
and up
Lille City Sightseeing Tour
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US$15.46*
and up
Small Group Guided Tour of the Old Lille in...
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Overview
  • Excellent40%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible4%
Travelers talk about
“tourist office” (60 reviews)
“bus tour” (8 reviews)
Open Now
Hours
Hours Today: 10:00 AM - 4:30 PM
Suggested Duration: < 1 hour
LOCATION
42 Place Rihour | Palais Rihour, 59000, Lille, France
CONTACT
Website
+33 3 59 57 94 00
Ways to Experience Office de Tourisme et des Congres de Lille
Lille City Pass
8 Reviews
from US$29.70
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from US$15.50
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from US$16.60
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Write a ReviewReviews (412)
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All reviews
"tourist office"
in 60 reviews
"very helpful staff"
in 8 reviews
"bus tour"
in 8 reviews
"city map"
in 2 reviews
"small shop"
in 4 reviews
"don't speak french"
in 4 reviews
"historic building"
in 4 reviews
"bank holiday"
in 2 reviews
"buy tickets"
in 2 reviews
"tourist info"
in 3 reviews
"beautiful city"
in 4 reviews
"the grand place"
in 7 reviews
"old town"
in 4 reviews
"english"
in 20 reviews
"language"
in 10 reviews
"sights"
in 6 reviews
"france"
in 10 reviews
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1 - 10 of 201 reviews

Reviewed 1 week ago via mobile

Only One person can sell this city pass. If this one person is occupied with another client, which is asking/buying large trip, you will be waiting.... waiting.... We left without buying the city passes! Maybe better order the Pass online, 10 days in advance, if...More

Thank Hans-Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeTourismeLille, Responsable relations clients at Office de Tourisme et des Congres de Lille, responded to this reviewResponded 1 week ago

We regret that you had to wait and left without your City Pass. We are aware that on certain days the number of staff is reduced. Regarding the conditions of online sales, we are thinking with our service provider about an evolution with notably sending...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 12 April 2018

The staff we met here were excellent - they handled my stumbling French, offered their English and then sorted out a problem I had had with hiring a bike. There is plenty of info here plus free maps of Old Lille and the whole of...More

Thank 368pauline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeTourismeLille, Responsable relations clients at Office de Tourisme et des Congres de Lille, responded to this reviewResponded 13 April 2018

Bonjour Pauline, We thank you for your testimony and we are delighted to have been able to help you when you came to Lille. Have a nice day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

Not only Monday but also Friday are bank holiday in the UK. That means that more people are likely to come over. Knowing this, the Palais Rihour tour which takes place end of the week should have been pushed to Easter Monday. You could have...More

Thank hcadiou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeTourismeLille, Responsable relations clients at Office de Tourisme et des Congres de Lille, responded to this reviewResponded 3 April 2018

We took note of your suggestions for new guided visits. Your remark will be forwarded to the City of Art and History department for the next programm of visits.

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Reviewed 8 March 2018

Following the indications in the town centre we failed to find the tourist office. We found it by accident in Place Rihour. Our hotel was near Gare Flandres.

Thank Mrs E G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeTourismeLille, Responsable relations clients at Office de Tourisme et des Congres de Lille, responded to this reviewResponded 19 March 2018

We are very sorry that you had some difficulties to find our tourist office despite the signs in town.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 February 2018

Not far from Metro Rihour ( literally 100 yards from Metro ) this Tourist info Office tells you about all tours ,where to go and any other attractions you wish to see . The staff were so nice and spoke English . Opens 09 -30...More

Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 11 February 2018

Plenty of info on Lille and also on the whole Flandres area allowing trips to WW1 sights to be planned. Nice souvenir shop too with very helpful staff all round

Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 January 2018

It was an extremely cold day and we were glad of the welcoming building and staff. Lots of leaflets for ideas and lovely casement windows to sit in whilst browsing.

Thank prguru2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 December 2017 via mobile

In the beginning of December,we stayed for 2 days in Lille. The 2nd day we decided to take bus tour to see other parts of the city and We warmly suggest the same to others.

Thank Ivana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 26 November 2017

Arrived at Lille Christmas market from Brugge. Very disappointed, apart from a big wheel and a couple of roundabouts all there was were stalls selling over priced rubbish, very few were doing much trade, despite large crowds today. Only the hot food and gluwien stalls...More

Thank kellyrochford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 November 2017

Located in the Palais Rihour, we found the tourist office a little difficult to find, signage being poor. The staff were helpful and the free map provided helped us to identify the basic sites and make the most of our two day stay.

Thank Escape-overseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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