We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tourist Office of Albi

Closed Now: 9:30 AM - 6:00 PM
Open today: 9:30 AM - 6:00 PM
Save
Share
Review Highlights
Helpful

The agent helped us with advice on the different walking routes around Albi and the major buildings... read more

Reviewed yesterday
pipayne
,
Bergerac, France
Very helpful

Extremely knowledgable and helpful staff with recommendations which enhanced our visit to this... read more

Reviewed 4 weeks ago
Troddles
,
Toulouse, France
Read all 359 reviews
90
All photos (90)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent50%
  • Very good37%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
About
Closed Now
Hours Today: 9:30 AM - 6:00 PM
See all hours
Local Weather
Powered by Weather Underground
17°
Oct
11°
Nov
Dec
Contact
42 rue Maries, 81000, Albi, France
Website
+33 5 63 36 36 00
Call
Reviews (359)
Filter reviews
54 results
Traveler rating
23
21
7
3
0
Traveler type
Time of year
LanguageEnglish
More languages
23
21
7
3
0
Show reviews that mention
All reviews very helpful staff tourist information save money toulouse lautrec museum knowledgeable cathedral french souvenirs desk works
FilterEnglish
Updating list...
1 - 10 of 54 reviews
Reviewed yesterday

The agent helped us with advice on the different walking routes around Albi and the major buildings of interest

Thank pipayne
Reviewed 2 weeks ago

When we eventually found this place they were quite helpful. Apart from one sign in the carpark there are no other directions or indications in the town showing where it actually is. We asked many people and none of them knew the location and two...More

Thank OldishTraveller
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded 2 weeks ago

Dear Sir, We thank you and take note of your comment . We will do our best to make sure visitors will find our new office from parking places and train station with new signs. Trees in front of the tourist office has been already...More

Reviewed 4 weeks ago

Extremely knowledgable and helpful staff with recommendations which enhanced our visit to this lovely city.

Thank Troddles
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded 4 weeks ago

Hello, We are happy to see that your stay in Albi was a pleasure. We hope to see you soon in Albi. Have a nice day !

Reviewed 10 September 2018

Helpful staff with good English. Get an Albi Pass (Euro 12) to save money (free entrance to the Cathedral and to the Toulouse-Lautrec Museum) as well as avoid the ticket line for the Cathedral and provide a free audio guide for this stunning building. The...More

Thank Mark S
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded 4 weeks ago

Hello Mark, Thank you for your comment ! It was a pleasure for us to help you to prepare your travel. We are happy to see that the Albi City Pass was helpful for your visits and holidays. We are also glad that you felt...More

Reviewed 7 September 2018

Excellent service with very helpful staff and numerous material about the city. They also sell good souvenirs with reasonable prices.

Thank nemanja1205
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded 4 weeks ago

Good morning, Thank you for your remark. We are waiting to welcome you soon at the Tourist Office and hope you enjoyed your stay. Best regards !

Reviewed 11 June 2018

Located in the centre of the town opposite the Cathedral this helpful tourist office works well. English speaking staff provide helpful information with good insights.

Thank ESVincent
Julien E, Community manager at Tourist Office of Albi, responded to this reviewResponded 12 June 2018

Hello, We are happy to see that your stay in Albi was a pleasure. We hope to see you soon in Albi. Have a nice day !

Reviewed 30 May 2018

I wish the word were a little more clearly out that the tourist office has moved! No one seemed to be able to tell me its current location, even though it is very close to the former site.More

Thank Carol S
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded 4 June 2018

Hello, Thank you for your comment ! It was a pleasure for us to help you to prepare your travel. We are happy to see that the Albi City Pass was helpful for your visits and holidays. We hope to see you soon at the...More

Reviewed 9 February 2018 via mobile

French, English, Spanish, German all spoken and there may be more. Charming and helpful staff, good selection of guides and maps. Dealt with obscure questions with ease eg where were the bricks made and where was the clay found? A good start point for your...More

Thank Patrick L
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded 12 February 2018

Hello, Thank you for your comment ! It was a pleasure for us to help you to prepare your travel. We are happy to see that the Albi City Pass was helpful for your visits and holidays. We hope to see you soon at the...More

Reviewed 25 January 2018

This was OK. Just stopped to pick up some information. Not sure this is worth a separate review. We had the fun of being there during market day. Lots of fun but did not spend anything.

Thank 141LeeB
Julien E, other at Tourist Office of Albi, responded to this reviewResponded 30 January 2018

Dear sir, Thank you for your commentary. We are glad you were in Albi on Saturday. Our market day is very typical of the area part of our patrimony. Have a nice day ! Regards

Reviewed 7 November 2017

The staff is fluent in English and very helpful. They also provide a very good dirctory on Albi. It is easy to fi d next to the Toulouse Latrec Musuem.

Thank karenann55
Julien E, Community Manager at Tourist Office of Albi, responded to this reviewResponded 8 November 2017

Hello, We are happy to see that your stay in Albi was a pleasure. We hope to see you soon in Albi. Have a nice day !

View more reviews
Nearby
Nearby HotelsSee all 24 nearby hotels
Logis Saint Clair
25 reviews
.11 km away
Alchimy
269 reviews
.25 km away
L' Hostellerie du Vigan
250 reviews
.32 km away
Hotel Laperouse des Cordeliers
156 reviews
.37 km away
Nearby RestaurantsSee all 281 nearby restaurants
Au Hibou
350 reviews
.04 km away
Cascarbar
778 reviews
.04 km away
Wizzy
108 reviews
.09 km away
Le Bruit en Cuisine
573 reviews
.08 km away
Nearby AttractionsSee all 44 nearby attractions
Cathedrale Sainte-Cecile
3,567 reviews
.18 km away
Les Jardins de la Berbie
627 reviews
.08 km away
Musee Toulouse-Lautrec
1,931 reviews
.12 km away
Pont Vieux
458 reviews
.32 km away
Questions & Answers
Ask a question
captainken2016
4 March 2017|
Answer
Response from Julien E | Property representative |
Hello, The St Joan festival is on saturday 24th of June.
0
Votes
Google Translation