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Office du Tourisme et des Congres de Paris

#178 of 2,270 things to do in Paris
Closed Now: 10:00 AM - 6:45 PM
Open today: 10:00 AM - 6:45 PM
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Traveler Overview
  • Excellent61%
  • Very good19%
  • Average7%
  • Poor5%
  • Terrible8%
Travelers talk about
“museum pass”(205 reviews)
“tourist office”(46 reviews)
“day pass”(62 reviews)
About
Discover all the tourist information as well as those essential tickets for a nice stay in Paris directly to one of our Tourism Offices in Paris : one located at 29 rue de Rivoli (metro station : Hôtel de Ville), the other one in the Gare du Nord...more
Closed Now
Hours Today: 10:00 AM - 6:45 PM
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Contact
29 rue de Rivoli | Hôtel de Ville, 75001 Paris, France
Le Marais
Website
+33 1 49 52 42 63
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Reviews (2,185)
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All reviews museum pass tourist office day pass transportation pass eiffel tower metro ticket skip the line waiting in line buy tickets de paris hop on hop off bus long line versailles lines pyramides information attractions
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41 - 50 of 1,002 reviews
Reviewed 31 July 2018 via mobile

The Paris office of convention and tourism is always very efficient. I have ordered several products from them and never had any problem. Their web site is really easy to navigate.

Date of experience: July 2018
Thank Farida C
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 31 July 2018

Hello Farida, Thank you very much for your message! We are happy to read that you had such a great experience with the services proposed on our website parisinfo.com. We hope to see you again around! Kind regards, The Customer service - Parisinfo

Reviewed 30 July 2018 via mobile

We took advantage of this Museum Pass. If going to Paris I highly recommend it. Enjoy your visit and get the Pass.More

Date of experience: July 2018
Thank Sam B
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 31 July 2018

Hello Sam B, Thank you for taking the time to share your experience with the Paris Museum Pass booked with us. We are glad to hear that you took all the advantages proposed by this Pass. We hope you had a great time in the...More

Reviewed 29 July 2018

I purchased my museum passes online and picked them up at city hall. Once we figured out where to enter the building (security guards at other entries WILL let you know you're at the wrong one), it was easy. The man at the counter was...More

Date of experience: July 2018
2  Thank kapaanru
OTCP, Guest Relations Manager at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 31 July 2018

Hello kapaanru, Thank you very much for your message! We are happy to read that your visit to our Tourist Office of Paris located at the Hôtel de Ville was a good experience! We hope to see you again in Paris and on parisinfo.com. Best...More

Reviewed 27 July 2018

We bought the Paris Passlib and used it multiple times a day. Both the subway and included museum passes were very useful and easy to use.More

Date of experience: July 2018
Thank Brad H
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 2 August 2018

Hello Brad H, We are happy to hear that the service you received met your expectations. We are glad to know that the services proposed by the Paris Convention and Visitors Bureau met your expectations. We hope to see you again in Paris and on...More

Reviewed 25 July 2018

If you enjoy walking and want to see a beautiful and historic section of Paris like a native, then you will love the three-hour guided walking tour of the Marais. You will want to wear comfortable walking shoes, and sunscreen, maybe a hat or an...More

Date of experience: July 2018
Thank memonde
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 3 August 2018

Hello Memonde, Thank you very much for taking the time to share your experience in Paris! We are glad to hear you had fully enjoyed your tour. We hope to see you again in Paris very soon ! Best regards, Customer service - Parisinfo

Reviewed 23 July 2018

Thank you for the pleasant experience of picking up my travel passes. The staff was really friendly and professional. I had a good experience using the customer service center.More

Date of experience: July 2018
Thank Kristiin S
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 2 August 2018

Hello Kristiin S, Thank you for taking the time to share your experience! We are happy read that the service you received met your expectations. The quality of service we offer to our customers is our priority. We hope to see you again in Paris...More

Reviewed 20 July 2018 via mobile

We had come to Paris the first time in 2010. My son was 7 at the time. He loved the Eiffel Tower and required us to eat breakfast each morning in the park at its base. After we returned home he proclaimed to all that...More

Date of experience: July 2018
2  Thank wilson20311
Reviewed 20 July 2018 via mobile

I am an international tourist who visited Paris with my family in July 2018. I purchased a Paris city pass package online on 25 May 2018 and this was delivered to me in my home country by post. Included in this package was a purchase...More

Date of experience: July 2018
1  Thank Bushma
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 25 July 2018

Dear Bushma, Thank you for taking the time to write this comment. We are sincerely sorry to hear that your experience at the Eiffel tower and with our products didn’t meet with your expectations. First of all, we’d like to let you know that your...More

Reviewed 19 July 2018 via mobile

Very average compared to other tours we did. I think the audio tour would have been more informative. Guide only described the pieces of art she showed us. Very little other information or history shared.

Date of experience: July 2018
Thank K9306XAmaryd
Reviewed 19 July 2018 via mobile

We visited Paris this July and purchased the 5 day PassLib pass. To our surprise it only came with a 4 day museum pass making it virtually useless on the last day. If I was to do it again I’d buy a museum pass and...More

Date of experience: July 2018
Thank fuzp
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Nearby
Le Marais
The Marais is a winding maze of multi-faceted streets
that beg to be explored. It bursts with small
boutiques, historic buildings, cozy traditional
restaurants, and hidden parks. Around each corner,
you'll come across little gems of architecture
spanning the centuries, from understated medieval
towers to classical libraries and 17th century
splendor. This neighborhood unites a rich mix of
...More
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Questions & Answers
Ask a question
Jane W
10 September 2018|
AnswerShow all 7 answers
Response from TennesseeMickey | Reviewed this property |
We thought the best answer was to have passes delivered to your hotel.
0
Votes
paulo381
4 June 2018|
AnswerShow all 2 answers
Response from Peter M | Reviewed this property |
I believe the Paris Pass and the Paris Passlib are essentially the same thing. This pass includes the Paris Museum Pass which give you access to most the the cities public sites. But it also gives additional items such as... More
0
Votes
Hattrick55
2 June 2018|
AnswerShow all 6 answers
Response from LuciaAlmeida | Reviewed this property |
No. The Paris Pass Museum includes only the tickets to get into the museums. I had gone to Versailles by car. The region is just amazing to go by car and see the fields. By train is much fast and easy, but you cannot see... More
2
Votes