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Office du Tourisme et des Congres de Paris

Open today: 9:00 AM - 6:45 PM
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Traveler Overview
  • Excellent61%
  • Very good19%
  • Average7%
  • Poor5%
  • Terrible8%
Travelers talk about
“museum pass”(184 reviews)
“tourist office”(42 reviews)
“day pass”(58 reviews)
About
Discover all the tourist information as well as those essential tickets for a nice stay in Paris directly to our Tourism Office of Paris located at 25 rue des Pyramides, in the 1st district of Paris and also, via our official website.
Open Now
Hours Today: 9:00 AM - 6:45 PM
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Contact
29 rue de Rivoli | Hôtel de Ville, 75004 Paris, France
Louvre / Palais-Royal
Website
+33 1 49 52 42 63
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Reviews (2,097)
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598
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71
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78
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All reviewsmuseum passtourist officeday passtransportation passeiffel towermetro ticketskip the linewaiting in linebuy ticketshop on hop off buslong lineversailleslinesinformationattractionsshippingzones
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1 - 10 of 965 reviews
Reviewed 1 week ago

Fantastic. A French treasure. Only disappointment was the one section of the Louvre we wanted to visit was closed. According to one of the staff there are rotating closures of sections as there is not enough funding from the government to staff the entire museum....More

Thank Karen G
Reviewed 1 week ago

The chap we spoke to was very patient and was able to answer all our questions (several times!). He was very knowledgable and efficient. We had to change our travel ticket twice over the two days because we'd kept them near our phone - apparently...More

Thank Maralyn F
OTCP, Director de Relaciones con Clientes at Office du Tourisme et des Congres de Paris, responded to this reviewResponded yesterday

Hello Maralyn F, We are glad to hear that your visit to our Tourist Office was a good experience! Thank you for taking the time to share your experience! We hope to see you again in Paris soon, Best regards, The Customer service - Parisinfo

Reviewed 3 weeks ago

I bought 4 adult 3 Day Paris Visit (Pass Transport) zones 1-3. They only worked on the first Day. I called the Parisinfo, they did not help, and said that I had to deal with the RATP (the Metro transport authority) agent. The RATP agent...More

Thank Brendan D
OTCP, Guest Relations Manager at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 2 weeks ago

Hello Brendan D, Thank you for taking the time to share your experience with your transportation tickets. Again, we sincerely apologize for all the inconveineces caused by the demagnetization of your RATP tickets booked on our website. As explained through the phone and by email,...More

Reviewed 3 weeks ago via mobile

The Paris office of convention and tourism is always very efficient. I have ordered several products from them and never had any problem. Their web site is really easy to navigate.

Thank Farida C
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 3 weeks ago

Hello Farida, Thank you very much for your message! We are happy to read that you had such a great experience with the services proposed on our website parisinfo.com. We hope to see you again around! Kind regards, The Customer service - Parisinfo

Reviewed 3 weeks ago via mobile

We took advantage of this Museum Pass. If going to Paris I highly recommend it. Enjoy your visit and get the Pass.More

Thank Sam B
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 3 weeks ago

Hello Sam B, Thank you for taking the time to share your experience with the Paris Museum Pass booked with us. We are glad to hear that you took all the advantages proposed by this Pass. We hope you had a great time in the...More

Reviewed 3 weeks ago

I purchased my museum passes online and picked them up at city hall. Once we figured out where to enter the building (security guards at other entries WILL let you know you're at the wrong one), it was easy. The man at the counter was...More

1  Thank kapaanru
OTCP, Guest Relations Manager at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 3 weeks ago

Hello kapaanru, Thank you very much for your message! We are happy to read that your visit to our Tourist Office of Paris located at the Hôtel de Ville was a good experience! We hope to see you again in Paris and on parisinfo.com. Best...More

Reviewed 3 weeks ago

We bought the Paris Passlib and used it multiple times a day. Both the subway and included museum passes were very useful and easy to use.More

Thank Brad H
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 2 weeks ago

Hello Brad H, We are happy to hear that the service you received met your expectations. We are glad to know that the services proposed by the Paris Convention and Visitors Bureau met your expectations. We hope to see you again in Paris and on...More

Reviewed 4 weeks ago

If you enjoy walking and want to see a beautiful and historic section of Paris like a native, then you will love the three-hour guided walking tour of the Marais. You will want to wear comfortable walking shoes, and sunscreen, maybe a hat or an...More

Thank memonde
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 2 weeks ago

Hello Memonde, Thank you very much for taking the time to share your experience in Paris! We are glad to hear you had fully enjoyed your tour. We hope to see you again in Paris very soon ! Best regards, Customer service - Parisinfo

Reviewed 4 weeks ago

Thank you for the pleasant experience of picking up my travel passes. The staff was really friendly and professional. I had a good experience using the customer service center.More

Thank Kristiin S
OTCP, Responsable relations clients at Office du Tourisme et des Congres de Paris, responded to this reviewResponded 2 weeks ago

Hello Kristiin S, Thank you for taking the time to share your experience! We are happy read that the service you received met your expectations. The quality of service we offer to our customers is our priority. We hope to see you again in Paris...More

Reviewed 4 weeks ago via mobile

We had come to Paris the first time in 2010. My son was 7 at the time. He loved the Eiffel Tower and required us to eat breakfast each morning in the park at its base. After we returned home he proclaimed to all that...More

1  Thank wilson20311
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Nearby
Louvre / Palais-Royal
From the majestic Louvre to the regal Palais-Royal,
this neighborhood oozes luxury. The grand arches along
Rue de Rivoli are shadowed by mosaics in front of
decorated vitrines and hotels. Place Vendôme is lined
with the world’s best jewelers and their glittering
window displays. Every other establishment has someone
to open the door for you or park your car. You can
spend hours gazing at its haute couture shops or
...More
Questions & Answers
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Paul O
4 June 2018|
AnswerShow all 2 answers
Response from Peter M | Reviewed this property |
I believe the Paris Pass and the Paris Passlib are essentially the same thing. This pass includes the Paris Museum Pass which give you access to most the the cities public sites. But it also gives additional items such as... More
0
Votes
Hattrick55
2 June 2018|
AnswerShow all 6 answers
Response from LuciaAlmeida | Reviewed this property |
No. The Paris Pass Museum includes only the tickets to get into the museums. I had gone to Versailles by car. The region is just amazing to go by car and see the fields. By train is much fast and easy, but you cannot see... More
2
Votes
Hattrick55
2 June 2018|
AnswerShow all 3 answers
Response from shosh r | Reviewed this property |
‫The best way and cheepest and line saving time to get guide's for the louvre and to buy the tickets is, to visit the louvre website and to buy the tikcets to the museum with the audio guide . ‬
1
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