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Chanel

31 rue Cambon, 75001 Paris, France
+33 1 42 86 28 00
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Review Highlights
Sophisticated

Well planned out store. Most things were in stock. Customer service has to be top notch. Two... read more

Reviewed 3 days ago
vickintx
,
New York City, New York
via mobile
Best customer service

This was one of the best customer service experiences I've ever had in ANY store. I got to the... read more

Reviewed 10 July 2018
sophien
,
San Francisco, CA
Read all 269 reviews
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What Makes It Special
Visiting 31, rue Cambon is like stepping inside a fashion museum. Here you'll find all things Chanel, from clothing and shoes to sunglasses and fine jewelry. Cap your shopping with a sip of Champagne.
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LOCATION
31 rue Cambon, 75001 Paris, France
Louvre / Palais-Royal
CONTACT
Website
+33 1 42 86 28 00
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Write a ReviewReviews (269)
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"rue cambon"
in 39 reviews
"flagship store"
in 18 reviews
"sales associate"
in 15 reviews
"famous staircase"
in 12 reviews
"pleasant shopping experience"
in 2 reviews
"vat form"
in 2 reviews
"main store"
in 2 reviews
"earrings"
in 16 reviews
"boutique"
in 18 reviews
"perfume"
in 14 reviews
"salesperson"
in 8 reviews
"sunglasses"
in 4 reviews
"montagne"
in 2 reviews
"champagne"
in 13 reviews
"shoes"
in 8 reviews
"apartment"
in 9 reviews
"shoppers"
in 4 reviews
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1 - 10 of 185 reviews

Reviewed 3 days ago via mobile

Well planned out store. Most things were in stock. Customer service has to be top notch. Two floors. Level floor was bags and bottom were more bags with accessories . I might say the bathrooms are a beauty too ;)

Thank vickintx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 July 2018

This was one of the best customer service experiences I've ever had in ANY store. I got to the store about 2 hours before it was closing; By the time I got to speak with an associate, it was probably almost 7PM. The associate I...More

6  Thank sophien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 July 2018 via mobile

Bought a Coco here for my wife as we stayed a week in Paris for shopping spree and service is excellent.

2  Thank Jun J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 20 June 2018

Yes Coco was amazing and the tradition continue. Its alway great to see runway handbag and accessories Super nice staff

1  Thank natms69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 June 2018 via mobile

All chanel boutiques in Paris provide amazing customer services. Very attentive and build rapport with clients. I cant find any fault! Highly recommended! Better than London boutiques! They offer holding bags for me and also are happy to give me a call when they receive...More

11  Thank Hosung J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Amman, Jordan
228
Reviewed 17 May 2018 via mobile

Extremely the best customer service , bought sunglasses in March 2018 and one of the pearl on the sunglasses fell in May 2018 , immediately it was exchanged with a complete new pair and to add to the amazing service which they did deliver it...More

5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 May 2018

Every Chanel store we went into in Paris (all of them) was absolutely delightful. The staff couldn't be more helpful. We made several purchases in a few stores. Every time the experience was perfect. A little wait time on a Saturday and a Sunday late...More

5  Thank skaras1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 April 2018 via mobile

Amazing had the most wonderful sales man his name is Bruno and work so hard to try to find me what I want it I Brought two magnificent handbags and it was a wonderful experience walked in sat my husband down and gave him champagne...More

3  Thank Carolyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 April 2018 via mobile

I came in with my husband and two kids. I asked the kids to have a seat while waiting for us. It wasn’t too busy so I was standing there with my husband. After a few minutes, a hostess approached us to ask what we...More

9  Thank ElleCee52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 April 2018 via mobile

If like me you are interested in Coco Chanel then a trip to Paris can mean only one thing - a visit to 31 Rue Cambon Paris . To visit the first shop of Coco Chanel for me was very exciting especially when I saw...More

4  Thank Dickboyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Louvre / Palais-Royal
From the majestic Louvre to the regal Palais-Royal,
this neighborhood oozes luxury. The grand arches along
Rue de Rivoli are shadowed by mosaics in front of
decorated vitrines and hotels. Place Vendôme is lined
with the world’s best jewelers and their glittering
window displays. Every other establishment has someone
to open the door for you or park your car. You can
spend hours gazing at its haute couture shops or
...More
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Questions & Answers
Anh L
12 August 2018|
Answer
Response from Dickboyd | Reviewed this property |
I think you’ll find the shop is shut on Sunday’s, would suggest you double check any plans made for a Sunday ad other tourist attractions may also be closed. Enjoy your trip - comfortable shoes a must!
0
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