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Review Highlights
Not running all stops b/c of strike, yet little notice, where's refunds?

Needs to VASTLY improve service. More signage, prompt/accurate time tables, and if a strike... read more

Reviewed 26 October 2018
contrabassoon
,
California
Really disappointing

Most of the recent reviews show that the bus has not shown up at their stop - in fact there is a... read more

Reviewed 9 October 2018
carlosthemackem
,
Paris, France
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Traveler Overview
  • Excellent25%
  • Very good18%
  • Average6%
  • Poor10%
  • Terrible41%
Travelers talk about
“cdg airport”(14 reviews)
“porte malliot”(2 reviews)
About
Enjoy quick transfers in complete serenity with our premium airport transport service connecting the city of Paris and its airports. We optimize journey times and offer more than 300 departures a day. Benefit from reliable transfers to or from the...more
Contact
Paris, France
Website
+33 810 81 20 01
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Reviews (229)
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All reviews cdg airport porte malliot paris city centre door to door service ticket machine rer b arc de triomphe buy tickets metro station stops route euros ory le
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1 - 10 of 108 reviews
Reviewed 2 weeks ago via mobile

Everything went perfectly! We bought tickets to go and return from Orly Airport to Charles Etoile and they provide the service as it should be!

Date of experience: November 2018
Thank Djalma C
Reviewed 5 weeks ago via mobile

Plan for an extra hour (beyond scheduled pickup time) if you use the 19€ bus instead of a 50€ taxi. Unreliable. Friendly enough driver, but no way to know if you will be delayed due to traffic, or to check status if you are left...More

Date of experience: November 2018
Thank photo999
Reviewed 5 November 2018

Le Bus Direct took me directly to CDG airport without incident from the Avenue de Suffren stop and as a bonus you get some sightseeing in from the comfort of your seat. I purchased my fare onboard the coach and there were 2 usb chargers...More

Date of experience: September 2018
2  Thank drl3902
Reviewed 1 November 2018 via mobile

Unfriendly driver that couldn't speak English not allow us onto the bus. It says every 30 minutes the bus arrives but then he made us wait for over 30 minutes to get on the bus. Never again will I make use of this service. Rather...More

Date of experience: November 2018
Thank Hanru R
Reviewed 26 October 2018

Needs to VASTLY improve service. More signage, prompt/accurate time tables, and if a strike, proactive clear/transparent notice and prompt, proactive refunds.

Date of experience: October 2018
Thank contrabassoon
Reviewed 21 October 2018 via mobile

It was very difficult to find the bus stop at the airport, there is no information, no signs, nothing! Supposedly the busses pass every 30 min, well we waited almost 1 hour and then we had to sit in the bus for 30 more minutes...More

Date of experience: October 2018
Thank vangel2
Reviewed 16 October 2018

From Orly airport to Montparnasse cost 13€, extremely exensive for just 25 minutes journey. Always late, more then 20 minutes waiting, bad service. Staff unfriendly and unprofessional. The parisians managers should go abroad and learn how to organize a shuttle service from the airport to...More

Date of experience: June 2018
1  Thank viajadordani84
Reviewed 9 October 2018 via mobile

The busses are a great way to get to Paris fom Orly, costing only a few more if you buy the round-trip than the orlybus, and you get a confortable bus with ac.

Date of experience: October 2018
1  Thank NLaert
Reviewed 9 October 2018

Most of the recent reviews show that the bus has not shown up at their stop - in fact there is a strike by the drivers, and some (most) of the stops aren't served. A very poor explanation is on the website, but if you...More

Date of experience: September 2018
3  Thank carlosthemackem
Reviewed 30 September 2018

Don't use it, as the bus WILL NOT ARRIVE! We have waited for 80 minutes! The bus never arrived! The digital screen with 'real time' data showed the countdown to the 'arrival' of the bus. We experienced 3 complete countdowns that reached 0. But no...More

Date of experience: September 2018
2  Thank sadde1
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Questions & Answers
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Dream53423480069
29 November 2018|
AnswerShow all 3 answers
Response from Djalma C | Reviewed this property |
Hi! I bought from orly to eltoille and I paid 21 euros per person to Go and return to the airport. You also can paid for the driver and it will cost less than paying for the tickets in the website. I saw a lot of bus that... More
0
Votes
Dream53423480069
29 November 2018|
Answer
Response from JamieJW | Reviewed this property |
Le Bus Direct route 2 stops at Etoille with access to CDG airport, price is 18 euro a person each way. Check out the Le Bus Direct website for specific information. Safe Travels
0
Votes
Martina K
24 September 2018|
AnswerShow all 4 answers
Response from Z807ERrichardw | Reviewed this property |
Don’t know
0
Votes