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Troyes Champagne Tourisme

Closed Now: 9:30 AM - 12:30 PM, 2:00 PM - 6:00 PM
Open today: 9:30 AM - 12:30 PM, 2:00 PM - 6:00 PM
Review Highlights
Helpful, friendly Staff!

Went in ask about Champagne and was schooled up on the subject by a professional, knowledgable... read more

Reviewed 29 August 2017
Tom M
Helpful enough

Beautiful building to house the tourist office. Lots of different items for sale. Friendly, helpful... read more

Reviewed 10 September 2016
MrsBsTravels
,
Hastings, United Kingdom
via mobile
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Traveler Overview
  • Excellent44%
  • Very good37%
  • Average10%
  • Poor5%
  • Terrible4%
Sep 24, 2018
“Medieval”
Aug 10, 2018
“Unprofessional”
About
Closed Now
Hours Today: 9:30 AM - 12:30 PM, 2:00 PM - 6:00 PM
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Suggested duration: 2-3 hours
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Contact
16 rue Aristide Briand, 10000, Troyes, France
Website
+33 3 25 82 62 70
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Reviews (175)
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1 - 10 of 22 reviews
Reviewed 25 September 2018 via mobile

Drove to Troyes (pronounced “Trois”) from Sezanne for the day. It was easy to park on the outskirts of the town near the park and there is also an underground car park. Troyes is famous for its Tudor style medieval houses, of which there are...More

Date of experience: September 2018
Thank BetnBarn
TroyesTourisme, Directeur général at Troyes Champagne Tourisme, responded to this reviewResponded 25 September 2018

Thank you for taking the time to write your satisfaction following your recent stay in our city. We're very happy that you appreciated our beautiful and surprising city and the advices given at the Tourist Office. We hope to have the pleasure to welcome you...More

Reviewed 11 August 2018 via mobile

I visited twice. First time I got lectured: the museum of modern art is closed!!! You could have seen that on their website!!! ( I prefer personal information, that is why I came )Second time I just wanted to pay something. It was incredibly busy....More

Date of experience: August 2018
Thank diana56
TroyesTourisme, Directeur général at Troyes Champagne Tourisme, responded to this reviewResponded 16 August 2018

We feel very sorry about your bad experience in our office. We will share the information with our welcoming team in order to avoid this kind of experience. If you come again in our city, we will do our best to ensure all your needs...More

Reviewed 10 July 2018

Excellent welcome and high professionalism of the staff who are here to help and show you what should be visited depending of your point of interest and available time. Must go before visiting Troyes or booking for a hotel.

Date of experience: July 2018
Thank EJM20152015
TroyesTourisme, Directeur général at Troyes Champagne Tourisme, responded to this reviewResponded 12 July 2018

Thank you for taking the time to write your satisfaction following your recent stay in our city. We're very happy that you appreciated the advices given at the Tourist Office . We hope to have the pleasure to welcome you back . Kindest regards.

Reviewed 18 February 2018 via mobile

What a brilliant town It was so easy to park if you follow signs for the Cathedral you will find an underground car park. Very cheap,safe and central. From there you are just a few minutes walk to town centre old town. Lovely to walk...More

Date of experience: February 2018
Thank sandramerlinistone
TroyesTourisme, Directeur général at Troyes Champagne Tourisme, responded to this reviewResponded 19 February 2018

Thank you so much for taking the time to write your satisfaction following your recent stay in our city. We're very happy that you appreciated our lovely town. We hope to have the pleasure to welcome you back . Kindest regards.

Reviewed 29 August 2017

Went in ask about Champagne and was schooled up on the subject by a professional, knowledgable staff member who helped me make an informed decision on what to look for when purchasing a good bottle or two, hehe.

Date of experience: August 2017
Thank Tom M
TroyesTourisme, Directeur général at Troyes Champagne Tourisme, responded to this reviewResponded 7 September 2017

Thank you for taking the time to write your satisfaction following your recent stay in our city. We're very happy that you appreciated the advices given at the Tourist Office . We hope to have the pleasure to welcome you back . Kindest regards.

Reviewed 24 October 2016

We were looking for a book giving some history of Troyes in English. Good English spoken, staff were helpful, we came out with what we were looking for. Building modern, but in the style of the older buildings surrounding it

Date of experience: September 2016
Thank mikedyble
Reviewed 12 October 2016

Very helpful with recommendations, directions and maps. Staff spoke good English (unlike my French) and were very welcoming. Good service.

Date of experience: October 2016
Thank Gnoleeg
Reviewed 18 September 2016

We asked for a map and were given one free but it was suggested that for 1euro we buy the guide which has a far better map/plan/guide etc. Well worth paying a euro for!

Date of experience: September 2016
Thank Jenny H
Reviewed 15 September 2016

We walked in and the staff seemed heavily preoccupied. Wandered around for a while looking for material so we could organise our day and still no offer of help. It seems to be more of a souvenir shop than an information centre.

Date of experience: September 2016
Thank IanandGilly
Reviewed 10 September 2016 via mobile

Beautiful building to house the tourist office. Lots of different items for sale. Friendly, helpful staff. Lots of great pointers for the area.

Date of experience: July 2016
Thank MrsBsTravels
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