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Office de Tourisme de Bayonne

25 Place des Basques, 64100, Bayonne, France
+33 5 59 46 09 00
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Review Highlights
Helpful and right on the edge of town

We took a tuk tuk ride around Bayonne which you can buy tickets for at the tourism office. This was... read more

Reviewed 6 July 2018
Amber C
via mobile
rent a bike & ride

The staff was friendly, and guided us to non-French speaking travelers. We got good maps, rented... read more

Reviewed 15 September 2017
Jill T
,
Divide, Colorado
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Overview
  • Excellent37%
  • Very good46%
  • Average10%
  • Poor4%
  • Terrible3%
Travelers talk about
“maps” (5 reviews)
“advice” (3 reviews)
“town” (6 reviews)
Open Now
Hours
Hours Today: 9:00 AM - 7:00 PM
Suggested Duration: < 1 hour
LOCATION
25 Place des Basques, 64100, Bayonne, France
CONTACT
Website
+33 5 59 46 09 00
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1 - 10 of 23 reviews

Reviewed 6 July 2018 via mobile

We took a tuk tuk ride around Bayonne which you can buy tickets for at the tourism office. This was a great way to see the big and small Bayonne areas, as well as have a look inside the bull fighting arena which is still...More

Thank Amber C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 9 July 2018

Hello Amber C, Thank you very much for your comentary Sandrine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 September 2017

The staff was friendly, and guided us to non-French speaking travelers. We got good maps, rented bikes right from the center, hopped on bike path across from the street & park. Biked along the river front to the ocean & Pine park forest. What a...More

Thank Jill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 18 September 2017

helloJill J, Thank you for your good comentary. Have a good holidays.

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Reviewed 28 June 2017

Oh well, he did his best, but needed the intervention of a more experienced person to fully understand us. That done, the advice was most helpful and 'tre agreeable', as the French say.

Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 28 June 2017

Booked the trip to Bilbao here - it was on time and an excellent day trip with entrance fee for the Guggenheim included with the cost.

Thank Tommy45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 April 2017

Believe if it is close to where you are going to the Office du Tourisme is always very helpful, specially I have noted that in France in general they have outstanding customer service and ideas and options.

Thank jeanniefontaina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandrine C, Responsable relations clients at Office de Tourisme de Bayonne, responded to this reviewResponded 21 April 2017

Hello jeanniefontaina, Thank you very mich for your comentary !!! Sandrine

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Reviewed 27 November 2016

This is one of the few tourist offices we have been in where they have no leaflets for any place other than Bayonne. The members of staff we saw were very young, pleasant but not particularly knowledgeable. We were greeted by a young lady who...More

Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 29 November 2016

Good morning, Thank you for your message on Tripadvisor. We are very surprised to know that you have not been informed about the different booklets that we have about the Basque Country and about the whole area. We are sorry but you have probably been...More

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Reviewed 28 October 2016

Very good tourist information centre. Lovely interior design - modern. Many local gifts for purchase at the centre. We only needed a local and a regional map - both easily found and free. The staff were very attentive and checked to see whether we had...More

1  Thank Maggie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 31 October 2016

Thank for your message ; we are very happy to receive this kind comentary. Don't hesitate to ask us if you need more information. Have a good day. See you later

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Reviewed 14 August 2016 via mobile

We always find the office of tourism wherever we go, but this one give us great information and in English! We took a bus to Espellete, France and a train to a beach side village. All the information was correct and easy to follow. We...More

Thank Cali_rose55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 16 August 2016

Hello Cali_rose55, Thank you very much for your comentary.

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Reviewed 15 June 2016 via mobile

Yes it was a dull day, with drizzly showers, Not a place that I will return to to be honest Has some interesting architecture and ok for a little stroll, but don't go out of your way to visit this place The cathedral on the...More

Thank Arwel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 25 June 2016

We re so sorry that you didn't enjoy your trip in Bayonne.... we would be happy to invit you to a guided tour with our local guide Andy, on your next trip. Bayonne has strong policies on heritage and culture and was officially recognised as...More

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Reviewed 30 May 2016

We we're given lots of practical advice (in English) for this our first visit to Bayonne. We would definitely recommend the self guided walking tour - brochure gives lots of info and good maps! All the people we dealt with - we were there most...More

Thank maria1joe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 31 May 2016

Thank you very much for your comentary...

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Ask a question
Questions & Answers
ClareB61
1 October 2016|
Answer
Response from maria1joe | Reviewed this property |
I'm sorry I can't very helpful but I think it's open all day 'til about 7/8 in the evening, at least is was back in May when we were there. I also think it's closed on Sunday.
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