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Review Highlights
Charming hotel, warm welcoming atmosphere - however over priced breakfast

We stayed at Botleigh Grange hotel & Spa for one night only - overall stay was rather pleasant... read more

Reviewed 30 March 2018
Makeisha B
Great spa

Visited as part of an overnight break at the hotel. Loved the treatments, the therapists are very... read more

Reviewed 22 April 2018
Julesmar
via mobile
Read all 76 reviews
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Traveler Overview
  • Excellent32%
  • Very good25%
  • Average18%
  • Poor6%
  • Terrible19%
Travelers talk about
About
The Spa at Botleigh Grange Hotel is a luxurious spa based near Southampton and we pride ourselves on the fantastic customer service from our knowledgeable, professional team. With an array of luxurious ESPA treatments to choose from and being...more
Contact
Grange Road | Botleigh Grange Hotel, Hedge End SO30 2GA, England
Website
+44 1489 787700
Reviews (76)
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1 - 10 of 76 reviews
Reviewed 1 week ago via mobile

Lovely old fashioned hotel with some good facilities but if your going to stay here, spare a moment for the staff. For months now when pay day comes around many of them are only being paid half their wages, some none at all!! Wages only...More

Thank Michelle P
Reviewed 2 weeks ago

I complained about the pool during our visit as it was cloudy and you couldnt see your feet.. We revisited the hotel to collect our car after a cruise we were told it had been closed down as it was a health hazard. When i...More

Thank desormais
Reviewed 2 weeks ago

Dirty Windows, Dirty showers with lime scale all over. This s anew building that's not being looks after properly

Thank Benson605089
Reviewed 4 weeks ago via mobile

My partner and I booked a spa day at the Botley Grange hotel for today. It being my birthday, and the fact that we are having a baby in a few weeks, we both thought it was a good idea to have some tlc. My...More

1  Thank Jessica B
Reviewed 25 April 2018 via mobile

Stayed at this so called 4 star hotel this week. Room smelt damp. No double glazing - original windows were breazy and let in rain. Bathroom was old and unclean. Windows had mould. Bed sheets were not clean and found a pube underneath the pillow....More

2  Thank Bhavesh P
Reviewed 22 April 2018 via mobile

Visited as part of an overnight break at the hotel. Loved the treatments, the therapists are very friendly. Deffo worth a visit

Thank Julesmar
Reviewed 12 April 2018

Arrived in reception, checked in and confirmed that our previously booked treatments were still ok. Went to use the pool to be informed that pool area was not available for use for the next hour due to classes. Of we go for a coffee to...More

2  Thank DEXTER52
Reviewed 11 April 2018 via mobile

I wouldn't classify this hotel as a 4 star hotel. I booked a deluxe room, was given a double bed rather than king size, not only that the bed was very squeaky while moving around in bed. There's no air condition inside, Windows could only...More

2  Thank abdul h
Reviewed 30 March 2018

We stayed at Botleigh Grange hotel & Spa for one night only - overall stay was rather pleasant; however we were disappointed with the breakfast which was extremely overpriced which was accompanied by poor service. The overall atmosphere made us feel comfortable and the hotel...More

Thank Makeisha B
Fran S, Marketing at Botleigh Grange Spa, responded to this reviewResponded 31 March 2018

Dear MakeishaB, Thank you for taking the time to leave a review regarding your recent stay with us. I am sorry to hear that you had issues with breakfast and the service of this. Particularly, that this tainted an overall good stay. Please rest assured...More

Reviewed 25 March 2018 via mobile

Always love coming here to use the Spa facilities, perfect after a hard day at work to come & chill here! Beautiful views too!

Thank Roxyreval
Fran S, Marketing at Botleigh Grange Spa, responded to this reviewResponded 26 March 2018

Thank you for your glowing review Roxyreval! So glad you love to visit us for some regular relaxation. Don't forget to keep an eye on our website for special offers that might interest you. Look forward to welcoming you again soon. Kind regards, Fran

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