Visit Belfast
Visit Belfast
4.5
9:00 AM - 5:30 PM
Monday
9:00 AM - 5:30 PM
Tuesday
9:00 AM - 5:30 PM
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 5:30 PM
Friday
9:00 AM - 5:30 PM
Saturday
9:00 AM - 5:30 PM
About
Contact the Visit Belfast Welcome Centre for visitor information, tour and event tickets, maps and local souvenirs, and travel advice for your trip to Belfast and beyond. Services provided: Tourist information tickets for tours and events, gift shop, left luggage and Wi-Fi.
Duration: < 1 hour
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The area
Address
Neighborhood: Lisburn Road
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

Excellent
444
Very good
209
Average
56
Poor
19
Terrible
6

Sunny
belfast50 contributions
2.0 of 5 bubbles
Feb 2024 • Solo
As a local I am ashamed how the staff are so ignorant to tourists and myself.
This is supposed to be a welcome centre for tourists, so please smile and greet as you're supposed to do!
They are also charging for maps and brochures. Absolutely ridiculous. They already making over the odds, from their store selling merchandise which is overpriced.
Get your act together. Tourists contribute to the economy in Belfast, and myself who works in the hospitality business, put a great deal into the tourism economy. You for one are taking advantage. Oh and please at least pretend to be friendly!
Written April 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SharonJT67
Durham, UK5,280 contributions
5.0 of 5 bubbles
Mar 2024 • Solo
Went into ask a few questions, not a long wait & staff were really pleasant & helpful which is what you want in a customer facing role, very informative!
Written March 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Martin K
Altrincham, UK23 contributions
5.0 of 5 bubbles
Aug 2023
Very helpful, friendly and knowledgeable staff. A good range of information/brochures and souvenirs/gifts.
Written August 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

user123456
United Kingdom1,303 contributions
4.0 of 5 bubbles
Jun 2023 • Friends
A very good tourist information point, although mostly filled with souvenirs to purchase. Plenty of leaflets to pick up for places of interest, just not so many staff about to help out if you need it.
Written June 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen J
1 contribution
5.0 of 5 bubbles
May 2023 • Family
The staff at Visit Belfast was amazingly helpful. We arrived in Belfast early Sunday morning and had not booked a Black Cab tour in advance. We were afraid of flight delays, etc. When we asked at Visit Belfast, they immediately called a few companies, which were already fully booked for the day. Then they called Value Cab, which doesn't have the old black cabs, but is willing to do history tours. $26 for one hour. Billy picked us up in front of Visit Belfast and drove us all over the city, focusing on what we wanted to see. (He might have been generous with the one hour...) He dropped us off in front of City Hall, and after he drove away, I realized my camera had fallen out of my pocket in his cab. Not having cell service or knowing Value Cab's number, we rushed into Visit Belfast again. A different staff member called them for us, and arranged for Billy to come right back. The first staff member came over and asked if everything was all right, remembering us from earlier that morning. In the end, Billy brought me my camera, and would not accept a second tip. It was a great start to an awesome week in Ireland.
Written June 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Flantheman2334
Gosport, UK668 contributions
4.0 of 5 bubbles
Mar 2023
Very helpful friendly staff with a wealth of knowledge.
They advised us of a free tour of City Hall which we took up.
Translink have a desk for information and where passes can be purchased.
Well stocked gift shop with a large assortment of trinkets, crockery, clothing etc. for sale.
Written March 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jessica R
Dublin, Ireland18 contributions
5.0 of 5 bubbles
Feb 2023
Great place to get info about the area, they even have leaflets of the attractions. You can buy travel passes. The staff is helpful and knowledgable. It even has a cute gift shop.
Written February 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HolidaymakerfromHove
Brighton and Hove, UK1,632 contributions
5.0 of 5 bubbles
Feb 2023
Great for information, leaflets, bookings, advice plus an amazing gift shop. Located near City Hall. Well worth a visit.
Written February 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Robert G
Madisonville, TN19 contributions
5.0 of 5 bubbles
Oct 2022
Staff are friendly and knowledgeable. Touch screen also available for attractions and easy to use. Big help
Written October 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sara d
56 contributions
5.0 of 5 bubbles
Sep 2022
It's a bright well set out tourist information shop with lots of gifts to buy as well as maps and other information. I visited twice and found them helpful
Written September 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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