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Waterfall Spa is a place of tranquility and relaxation in the city of Leeds. Along with The Sanctuary, Covent Garden - we are the UK's only ladies spa. We pride ourselves on personalised service in a professional and intimate setting. Our friendly...more
2 Brewery Wharf Kendell Street | Dock Street, Leeds LS10 1JR, England
I visited this Spa for the first time about 6 years ago and it was absolutely top notch, I had a full day booked and all my treatments and lunch etc... were amazing.
Fast forward 6 years and it is a totally different place, it...More
I should have stayed well clear.. the booking process was a farse and the manager was very rude.. You can tell this place has changed hands. A member of staff called in sick so all treatment times changes (actually not a big deal) but the...More
My experience at waterfall spa was better than expected after reading the reviews! I Cant understand why anybody would not enjoy this experience. I was greeted on arrival by a lovely lady called Victoria. I was offered a drink on arrival and shown round the...More
Booked here for a hen party weekend in Leeds, we arrived around 1.40pm and as soon as we got to reception were informed our booking was for earlier. We had confirmed the appointments earlier that week as we had a party of 10 and wanted...More
I was part of a hen party for my brother's fiancee so we had been looking forward to our pre-arranged spa afternoon. We arrived promptly before 2pm and as soon as we got to reception were informed our booking was for earlier (unlike our confirmed...More
Booked here for a girly weekend in Leeds. On arriving, the receptionist bluntly told us one of the girls' treatments hadn't been booked. When she tried to find out what happened she said it's because we'd not confirmed...yet two of the other appointments were there?...More
My friend and I visited the Spa yesterday for a pre-wedding pamper, which included us having some treatments in the adjoining Cream beauty rooms. The staff were all friendly and made us feel so welcome. We both agreed that the treatments were probably the best...More
I came to this spa last week. My first impression was it looked well maintained as i approached reception but felt who looked like the manager was quite patronising. I was pretty disappointed when I had the tour it looked like it needed a new...More
I was seriously unimpressed. I'd go as far as to say this is probably the worst 'spa' I have been to. Staff keep you hanging around & are really late starting treatments.
The rooms were so cold I had cramp in my toes. They only...More
I went to Waterfall Spa last week for a chilled out girly day. I was not let down. It was great to unwind! Spa was very clean and modern and has a lovely relaxation area that I snuggled up in with my book. I felt...More