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Bannatyne Spa

Horringer Road | Horringer Court, Bury St. Edmunds IP29 5PH, England
+44 844 477 4777
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Review Highlights
So very disappointing!

My husband bought a spa day for me plus a friend. I had previously been when the spa was Clarice... read more

Reviewed today
Lynn P
Buyagift - great value!

£125 for 3 treatments and a prosecco lunch for 2 (purchased through buyagift.com) - great value for... read more

Reviewed today
MerCeyJRC
,
Essex, United Kingdom
Read all 23 reviews
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Overview
  • Excellent32%
  • Very good4%
  • Average21%
  • Poor13%
  • Terrible30%
today
“Buyagift - great value!”
Jan 20, 2018
“Could be better”
LOCATION
Horringer Road | Horringer Court, Bury St. Edmunds IP29 5PH, England
CONTACT
Website
+44 844 477 4777
Write a ReviewReviews (23)
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1 - 10 of 23 reviews

Reviewed today

My husband bought a spa day for me plus a friend. I had previously been when the spa was Clarice House and it was excellent. This time, there was no friendly welcome, just stony faces and no complimentary coffee. My gift had included a 2...More

Thank Lynn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed today

£125 for 3 treatments and a prosecco lunch for 2 (purchased through buyagift.com) - great value for money - highly recommend! BOOKING: process extremely easy and quick; you select what treatments you want online and can chose a preferred time (it gave us our 3...More

Thank MerCeyJRC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2018

A mother and daughter spa day gift card was purchased but when was used was told the daughter was too young to attend. Very disappointed. On top of that... they would give any refund. Who doesn't do refunds in this day in age? Bannatyne Spa...More

Thank edwondo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 3, 2018

My wife had booked some treatments at Bannatyne, so I decided that I would see if there was any space for a massage. The online booking process was incredibly easy and gave me a confirmation almost immediately. Once we arrived at the spa, the form...More

Thank Chris Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
23
Reviewed March 2, 2018 via mobile

So after reading reviews and spending some time on the Bannatyne website I decided to book a spa day for one. However, after hearing about annoy so nice experience from a friend who had visited the spa recently I decided to call and cancel my...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2018 via mobile

A truly relaxing and thoroughly enjoyable day. The facial with Rachel was bliss and my skin is still glowing 5 days on. The afternoon tea was delicious. We will definitely be returning .

Thank MrsAPB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4
Reviewed January 31, 2018 via mobile

Lovely venue (showing a few signs of needing some maintenance TLC but nothing to worry about) Cannot fault the treatments, food was lovely. Pool was a little cool for me but that’s purely a personal choice thing. Left feeling relaxed which is an accomplishment.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2018 via mobile

We came to the Spa for my mums birthday and had a wonderful day. The food was delicious, treatments good but there were just a few things that I felt let the rest of the day down. The spa was obviously over booked there were...More

Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2018

I strongly recommend Laura Gonzales if you require a deep tissue massage...she really digs deep and knows her anatomy. I have experienced quite a few massages and she is right up there

Thank Nigel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2017

Cannot redeem voucher online, as stated on voucher, have to call the telephone number which charges you for the call. Staff on telephone not particularly pleasant. At the Bury chain of Bannatyne the chill out / waiting area is actually in the reception, and right...More

1  Thank luluwonderbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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