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Review Highlights
kids will love it adults no so much

First visit in a long while but as it's getting colder outside we decided to visit... read more

Reviewed 20 October 2018
Terrible management

Great play equipment but the terrible management, poor food quality and small car park really let... read more

Reviewed 14 October 2018
Kirsty J
via mobile
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Traveler Overview
  • Excellent30%
  • Very good17%
  • Average10%
  • Poor10%
  • Terrible33%
Travelers talk about
“birthday party”(14 reviews)
“young staff”(2 reviews)
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Festival Way, Stoke-on-Trent, England
+44 1782 204700
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Reviews (69)
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All reviews birthday party young staff running around kids love paw patrol factory fab
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1 - 10 of 69 reviews
Reviewed 17 November 2018 via mobile

Had my sons 7th birthday party here today and would just like to say how brilliant the service was that we recieved. They went above and beyond for my sons party from the decorating to singing to him it was brilliant and a big thank...More

Date of experience: November 2018
Thank Sjack2019
Reviewed 2 November 2018 via mobile

Well what can I say about these guys!! I struggled to find some paw patrol mascots for my sons 3rd birthday party last month, I’d tried everywhere before my friend mentioned that they have them at their super play factory all the time, I contacted...More

Date of experience: October 2018
Thank lisabN9895JU
Reviewed 21 October 2018 via mobile

We held a 4th birthday party at Super play factory and cannot fault the place. We booked for 12 kids and paid the deposit, chose the theme for the party and they phoned to take the balance about 10 days before. On the day of...More

Date of experience: September 2018
1  Thank Raymondson
Reviewed 20 October 2018 via mobile

I had  my daughters 6th birthday party here with 20+ children and the day ran so smoothly without any problems. We had a party host that was very informative and looked after us throughout. The food was really yummy and even catered for dairy free...More

Date of experience: October 2018
Thank LJG91
Reviewed 20 October 2018

First visit in a long while but as it's getting colder outside we decided to visit today. Pros: lots of things for the kids to do and a good variety of equipment, some new stuff added since our last visit. Cons: Wrap up warm it's...More

Date of experience: October 2018
Thank A13exf
Reviewed 14 October 2018 via mobile

Great play equipment but the terrible management, poor food quality and small car park really let it down.

Date of experience: October 2018
Thank Kirsty J
Reviewed 23 September 2018 via mobile

My so had an excellent party at super play factory. The staff that helped were amazing especially when they dressed up as two characters from paw patrol. The food was better then I expected overall performance 10/10. Even the manager was helping out and was...More

Date of experience: September 2018
Thank dkfoster90
Reviewed 23 September 2018 via mobile

Where do I start, on the positive the amount of equipment available and play area itself is great, and could keep kids busy for hours, however the cleanliness of it and the toilets also are far from up to standard. It’s obvious they are cleaned...More

Date of experience: September 2018
1  Thank Louise H
Reviewed 16 September 2018 via mobile

What an amazing time we had. Forty Beaver Scouts plus leaders had a great sleepover. We got there at 6pm and left at 9am the following morning. Nathan was superb. The Beavers played throughout the night until they dropped (or in the case of three,...More

Date of experience: September 2018
1  Thank samboote
Reviewed 25 August 2018 via mobile

Yesterday myself and my partner attended the super play factory. On arrival we were greeted by a lovely girl very friendly and happy to see the children. It’s very spacious and clean my daughter who’s just started to walk around was able to walk freely...More

Date of experience: August 2018
1  Thank Charl H
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Questions & Answers
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19 January 2017|
Response from leanne_maybe | Reviewed this property |
I would say so, my children are 2 and under but there seemed plenty for older children including go karts and games pitch, as well as the usual climbing frames, slides, etc