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Super Play Factory

Festival Way, Stoke-on-Trent, England
+44 1782 204700
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Review Highlights
Couldn’t recommend highly enough

We held my daughters 4th birthday party here on 26/5. All I can say is it went fantastically. My... read more

Reviewed 3 weeks ago
Stephanie C
via mobile
Best play factory around

Come here every week with the kids . Super clean, staff always cleaning up and wondering around... read more

Reviewed April 30, 2018
robyn1232018
,
Stoke-on-Trent, United Kingdom
via mobile
Read all 56 reviews
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Overview
  • Excellent19%
  • Very good21%
  • Average8%
  • Poor12%
  • Terrible40%
Apr 11, 2018
“Poor”
3 weeks ago
“Couldn’t recommend highly enough”
LOCATION
Festival Way, Stoke-on-Trent, England
CONTACT
Website
+44 1782 204700
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1 - 10 of 56 reviews

Reviewed 3 weeks ago via mobile

We held my daughters 4th birthday party here on 26/5. All I can say is it went fantastically. My daughter and her friends had THE best time! Zoe who looked after our party on the day was so helpful and nothing was too much trouble...More

Thank Stephanie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 April 2018 via mobile

Come here every week with the kids . Super clean, staff always cleaning up and wondering around making sure everything’s ok, The food is really nice, kids love it as they have so much to keep them entertained, highly recommend!

Thank robyn1232018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 April 2018 via mobile

Not one to leave a bad review but having attended my nieces birthday party on Saturday I couldn’t let others go through the same. One of the party guests had both dairy & soya intolerances, super play factory were notified about this 2 weeks before...More

Thank rach000uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 13 April 2018 via mobile

Been today and twice last week!! Super day for the kids and stayed for hours!! Clean and tidy great all round!!

1  Thank healthyforeveramy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 12 April 2018 via mobile

Place the kids love it’s quite big staff look like they hate being there, food is poor parking is abysmal it’s always rammed full and no spaces to park your car. Toilets always got pee on the floor and then kids run in with no...More

1  Thank dougie-86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 March 2018 via mobile

My daughter rang up for a job and was told she would have too do a trail which lasted for 6 hours on the Saturday only to be told she had to work the Sunday has well for which she was cleaning the toilets from...More

1  Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 March 2018 via mobile

I went here with my Daughter who was invited to a birthday party here. I was very, very disappointed! I had to wait 45 minutes for a drink! When I eventually got my drink of coffee, it tasted vile! The staff that were working there,...More

2  Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 February 2018 via mobile

I would give this place 0 stars if I could. Soft play hell! £16.95 entry fee, only to find there’s no tables and the place was filthy! A 40 minute wait for food (which we were not informed of) a 30 minute wait for a...More

3  Thank Mandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 17 February 2018 via mobile

I am shocked and appalled in how we have been treated to be honest that I really.need to write this review! We had a birthday party for my sons 6th Birthday in January and it was a complete shambles! We paid £200 for the party...More

4  Thank Clive and Mel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 January 2018 via mobile

Being someone whom even my partner says ‘likes to complain’. I perhaps have high standards and expectations when it comes to places to take my young son. However on this occasion this place was near faultless. This is the cleanest soft play venue I’ve visited...More

Thank DMTBLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Questions & Answers
Crimsondream
19 January 2017|
Answer
Response from leanne_maybe | Reviewed this property |
I would say so, my children are 2 and under but there seemed plenty for older children including go karts and games pitch, as well as the usual climbing frames, slides, etc
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