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I was shopping with my wife and our dog and saw a very expensive pair of boots in the window, fully intending to buy them we all went in. Sadly we were greeted by a very snooty lady who turned her nose up and said...More
Date of experience: December 2018
1 Thank The_Febbers
DuoBoots, Customer Care Manager at DuoBoots, responded to this reviewResponded 4 weeks ago
Sorry to hear your experience wasn’t as you expected. As a general rule we don’t allow dogs in our shop. However please contact us as Customer Care as we would love to help and maybe we can re arrange a visit for you, your...More
Both my sister and I have great difficulty finding good comfortable shoes and boots. She has wide feet and big calf’s, I have narrow feet and slim calf’s!
Finding Duo was an absolute revelation for us both. She visited the week before me and waxed...More
Date of experience: September 2018
DuoBoots, Marketing Executive at DuoBoots, responded to this reviewResponded 5 October 2018
Thanks so much for your review - we're so happy that you and your sister have found the boots for you! Let us know how you get on with yours once delivered :)
What a pleasant surprise to be treated with such professionalism when visiting DuoBoots. I walked in expecting it to take ages to find the right boots for me, but was in and out within 15 minutes. The salesperson treated me with respect and knew exactly...More
Date of experience: August 2018
DuoBoots, Marketing Exec at DuoBoots, responded to this reviewResponded 7 September 2018
Thanks so much for the lovely review! We're delighted to hear that you enjoyed visiting our store and that you found your perfect boots.
I am very happy with my boots. They fit perfectly around my calf, they are very comfortable and very good quality. Excellent service and friendly, helpful staff. Will definitely buy again and will recommend it to family and friends. Sale prices are very good value.
Date of experience: June 2018
DuoBoots, Manager at DuoBoots, responded to this reviewResponded 22 June 2018
Thanks so much for your review. We're glad to hear you've had a great experience with DuoBoots. If there's anything else we can help with, please do let us know!
Popped in to get some summer shoes this time after buying loafers earlier in the year and ankle boots during the winter. Beautiful store. Warm and welcoming. I love that this is an independent store in Bath.
Date of experience: April 2018
Thank Jemma D
DuoBoots, Digital Content & Marketing Executive at DuoBoots, responded to this reviewResponded 20 April 2018
Thanks so much for your review, that’s lovely to hear. Enjoy your new shoes!
Very disappointed in fit
This experience was an Extremely expensive mistake - I will be happy with high street value for money in future and accept that my boots are on the baggy side :-(More
Date of experience: December 2017
1 Thank emmasouthlondon00
DuoBoots, , at DuoBoots, responded to this reviewResponded 19 January 2018
Thank you for your feedback - We are sorry to hear you were disappointed with the fit. We try our hardest to get the fit right for our customers and any feedback we receive is fed straight back to our designers for review....More