We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Mad House Soft Play and Party World

240 South Oak Way | Lime Square, Green Park, Reading RG2 6UL, England
+44 118 975 5455
Website
Save
Review Highlights
Tone of dust and rude manager

The place is very dirty. A lot of dust on every equipment, you feel this dust on the air. Manager... read more

Reviewed March 12, 2018
dan252018
,
Reading, United Kingdom
Clean!!

During weekdays when the older kids are at school the place is very calm and brilliant for... read more

Reviewed February 11, 2018
MissKT88
via mobile
Read all 47 reviews
Get 10% off your next tour or activity booking.Valid for new TripAdvisor sign-ups only.
Join TripAdvisor
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent48%
  • Very good23%
  • Average19%
  • Poor2%
  • Terrible8%
Travelers talk about
Open Now
Hours
Hours Today: 9:30 AM - 6:00 PM
LOCATION
240 South Oak Way | Lime Square, Green Park, Reading RG2 6UL, England
CONTACT
Website
+44 118 975 5455
Write a ReviewReviews (47)
Traveler rating
Traveler type
Time of year
Language
All reviews
"birthday party"
in 7 reviews
"play area"
in 7 reviews
"football basketball"
in 2 reviews
"energetic kids"
in 2 reviews
"play equipment"
in 2 reviews
"rainy day"
in 2 reviews
"tidying"
in 2 reviews
"school"
in 2 reviews
"venue"
in 2 reviews
Filter

1 - 10 of 47 reviews

Reviewed March 12, 2018

The place is very dirty. A lot of dust on every equipment, you feel this dust on the air. Manager said they have had a replacement AC unit installed but when I told him I've been there few weeks ago and it was this same...More

1  Thank dan252018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JayMadHouse, General Manager at The Mad House Soft Play and Party World, responded to this reviewResponded March 14, 2018

Whilst we would like to thank you for your review, we would also like to clarify the circumstances which you seem to have omitted. Nearly two hours after you arrived and as you exited the premises, you asked to speak to the manager. You were...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2018 via mobile

During weekdays when the older kids are at school the place is very calm and brilliant for toddlers. Even when it gets busy at the weekend our 3 year old has a lot of fun. Considering how busy it gets it remains remarkably clean which...More

Thank MissKT88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2018 via mobile

Short-notice party for my daughter, well-organised and staff very helpful on the day. Clean & tidy despite being a busy weekend afternoon.

Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed October 21, 2017 via mobile

A good, small, clean soft play. However very disappointed that they can't do toast after 11. Not very family friendly.

Thank Stocka79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2017

My son shared his 3rd birthday party with his friend recently. The soft play area is very clean, and certainly seemed to keep the kids busy for the 90 minutes before the food. The adult and kids food at the party was really nice, and...More

Thank Emma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2017 via mobile

I'm a regular visitor to Mad House, I've been coming with my 6 year old for years and now also bring my baby who is crawling. Both love it and we can easily spend a few hours there. The baby is free with an older...More

Thank travelbuddiesUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2017

Visited here recently with my daughter and friends. Not particularly busy, which was great particularly in places that this. Separate soft play area for younger children up to the age of four, which is excellent. Main soft play area there is loads to do with...More

Thank Simon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincent L, Manager at The Mad House Soft Play and Party World, responded to this reviewResponded April 2, 2017

Dear Simon, thank you for taking the time to post your kind comments, they are very much appreciated. We are glad you enjoyed your visit and hope to see you all again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2017

several zones for different age groups a great indoor soft football / basketball pitch is my sons favorite plenty of parking and tesla points if needed as always arrive early and leave by 11 to avoid the worst of the crowds and birthday parties etc

Thank martinfjlewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2017

My 16 month old daughter had a fantastic time here. There is a dedicated under 4s bit for toddlers as well as a larger play area for all children. She loved all of it. For the parents, tea and coffee served in real mugs (not...More

Thank jenkiness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2017

I have been coming here off and on for about 7 years with various grandchildren and it has always been very enjoyable for them. The staff are lovely and helpful and the place is kept very clean always. I was surprised to read from one...More

Thank Margaret035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Nearby HotelsSee all 31 hotels in Reading
Millennium Madejski Hotel Reading
892 reviews
.40 km away
Holiday Inn Reading - South M4, Jct.11
917 reviews
1.11 km away
Hilton Reading
1,979 reviews
1.42 km away
The Reading Lake Hotel
544 reviews
1.52 km away
Nearby Restaurants
Zest At Lime Square
206 reviews
.12 km away
Fidget & Bob
16 reviews
1.52 km away
The Larder Hilton Hotel
58 reviews
1.42 km away
Le Cafe Restaurant
48 reviews
.40 km away
Nearby Attractions
Madejski Stadium
232 reviews
1.05 km away
Reading Football Club
5 reviews
.47 km away
Fobney Island Nature Reserve
6 reviews
1.59 km away
Questions & Answers
Get quick answers from The Mad House Soft Play and Party World staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit