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Review Highlights
Fast and cheap transportation

Merseyrail does have dirty trains as others have mentioned. They are a local fast and cheap train... read more

Reviewed 5 October 2018
Pittsburgh, Pennsylvania
Just the ticket!

Excellent, local rail network covering Merseyside, part of Lancashire and Wirral. Routes include... read more

Reviewed 27 May 2018
Liverpool, United Kingdom
via mobile
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  • Excellent42%
  • Very good26%
  • Average6%
  • Poor0%
  • Terrible26%
Travelers talk about
“day ticket”(2 reviews)
“chester”(6 reviews)
“carriage”(2 reviews)
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Liverpool, England
Top Selling Tours & Activities in and around Liverpool
from US$26.20
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Reviews (15)
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All reviews day ticket chester carriage moorfields wirral
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1 - 10 of 14 reviews
Reviewed 3 weeks ago

So its 15mins frequency on Liverpool side but some wirral lines can drop to 30 mins . trains are usually 3 cars which can be a little short / busy . Usually feels safe and trains for there age are reliable and warm (new trains...More

Thank ptrabant
Reviewed 7 October 2018 via mobile

Whenever I travel into Liverpool city centre from Kirkby for a day out visiting some of the great pubs,bars and restaurants I always make sure that I travel into the city by Merseyrail. For 2 zones/ 1 area ,£4 or all zones £5.30p I can...More

Thank 293neilk
Reviewed 5 October 2018

Merseyrail does have dirty trains as others have mentioned. They are a local fast and cheap train service serving Liverpool, Merseyside, and Chester. A round trip to Chester is only 5 pounds on a super saver ticket purchased at the station. I still rate them...More

Thank joycep883
Reviewed 17 September 2018 via mobile

Thought we would avoid Liverpool city parking when visiting for the Liverpool tattoo . Drove to Hooton and caught a train to Liverpool James street. The train was filthy Absolutely disgusting, looked like it hadn’t been cleaned in months. On the return we arrived at...More

Reviewed 16 August 2018

Still in shock... I bought tickets (adult+2 kids) and was at station in time. Train was late and THAT'S WHY TRAIN DID NOT STOP ON MY STATION. It just passed it in high speed. I still do not understand how it's possible if train has...More

Thank Oleksandra P
Reviewed 9 August 2018

Merseyrail is a good way for tourists to get about. Southport, Formby and the Iron Men at Crosby can all be reached with a speedy train trip and brisk walk to the attractions. Trains run 0600-2300 Mon - Sat and a bit later start on...More

Thank centralheatking
Reviewed 26 July 2018 via mobile

Just when you think they have finally upped their game, merseyrail (commonly known as miseryrail) strike again. Unfortunately have to frequently use this service and both times in last 2 days the trains have been late and only 3 coaches instead of 6 resulting in...More

1  Thank ibizahol
Reviewed 11 June 2018

The Merseyrail system is superb, cheap and comfortable and most of all safe - there are so many staff to help advise and watch out for poor behavior. The all day ticket is such brilliant value and stretches from Chester to Southport amongst other places....More

Thank Howard-Liverpool
Reviewed 27 May 2018 via mobile

Excellent, local rail network covering Merseyside, part of Lancashire and Wirral. Routes include Liverpool to Southport, Ormskirk, New Britain, West Kirkby and Chester. Trains are modern, run frequently and are generally pretty clean. Please note that some stations are not wheelchair accessible.

Thank Howi58
Reviewed 24 May 2018 via mobile

I imagine this company has to renew it's feedback daily in order to expunge the actual feedback. Prepare to be recorded and victimized if your feet are even close to a seat. Feel like I've been investigated like a criminal. Never again! Here's my complaint...More

1  Thank asillyintellect
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Questions & Answers
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Joan F
16 January 2018|
Response from Chewie C |
Merseyrail wouldn’t be the service for that afaik as it only covers the immediate area. To book I think you need either the Virgin website or Trainline or a third party site