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Ariel Kiteboarding is an AMAZING company. All the staff (office people, instructors and owner) are super nice. They greet you when you get there and help you right away. I have done many upwind drops and have ha the best experience with them. When you think you're all prepared and have everything, the instructors come even more prepared as in my instance. (I had a 9m and really needed a 12m and they brought it) The staff work together to give you the best experience. When you do an upwind drop, it's not just an upwind drop. They REALLY take care of you. So thank you to all who work there :)…
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Date of experience: September 2021
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We had THE WORST experience with this rental company yesterday!! They first refused to honor a credit with them for kyak rentals. After showing them screen shots of our purchase they honored it. Then the lady who attended to us at the beginning of the afternoon was so rude - even when we were asking about where to start etc. Then she cut the time from 3 to 2 hours. After being on hold for 10 min. while we were IN the kyak, they agreed to the original time of 3 hours. When we came to return the kyaks, the lady attendant checked the kyaks after 25 min. as she claimed that she could not leave her office despite there being another attendant there with her. She finally checked everything which took only 5 minutes. TODAY I received an email that they found a damaged paddle & they have charged me $84 on my VISA!!! This is despite the fact that the equipment was checked on site!!! Beware of this rental place!!!! Squamish Watersports has the WORST CUSTOMER SERVICE and will do anything to RIPP OFF customers BY time & $$$!!!…
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Date of experience: July 2021
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I an awesome time with Aerial Kitesurfing! I had done some kiting a long time ago and was looking to get back into it and the team were really helpful. They gave me lots of different lesson options and were more than happy to answer my many questions. We had Dan as our instructor and he was awesome. I went with a friend of mine who was a beginner and we learned all the skill and theory we needed to but did so on the water which was way more proactive than the way I was taught in the past! Highly recommend grabbing a lesson with these guys.…
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Date of experience: May 2021
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Had an awesome time taking lessons with both Dan and Zach! Both of them made the experience so smooth and fun. Both prioritized safety and progression which got myself up and riding confidently very quickly. I would definitely recommend anyone to take their lessons with Aerial kiteboarding! Looking forward to eventually going back for the advanced lessons. I did have solo lessons but I’m sure doing it with a group would be just as fun! Very laid back and welcoming atmosphere at this location.…
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Date of experience: March 2021
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I had lessons and it was very different from previous lessons I had as it was in deep water from a boat. It really helped me to progress. Both Ben and Charlie were amazing a and great teachers!
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Date of experience: September 2020
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