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Check out and Check-in outside the office, Deliver unit to your preferred location, Staff is very polite and accomodating.
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Date of experience: August 2021
1 Helpful vote
Helpful
Although I've got a Philippine driver's license, we decided to set up an Out-of-Town Car & Driver hire for July 7 up to Lake Balinsasayao. Nice not to have to worry about 3rd-party liability, collision insurance, parking, etc.Tried through online reservation service, but problems with the credit card verification. Three days before, we went to their office in Dumaguete (just west from Lee Hypermart) and met James. Fantastic. He set up the reservation, texted us the night before with a friendly reminder, and was at the pick-up point 15 minutes early on a Sunday morning. Safe is the word and comfortable as well. James was very accommodating, pulling the car to the side whenever we asked to get photographs, see interesting sights along the way, and even stopping by a street market on the way through Sibulan. A great experience and a great ride with James in Dumaguete.…
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Date of experience: July 2019
3 Helpful votes
Helpful
We booked a car for three days over Christmas. When we arrived, our first choice was not available so we’re upgraded free of charge. Excellent service from the staff. Very efficient. I’m returning to Dumaguete in October and will be booking a car with safe ride again.
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Date of experience: December 2017
Helpful
Response from Safe Ride D, Reservation staff at Saferide Car Rental
Responded 6 Apr 2018
Hi sir, Thank you for choosing Safe Ride and we are looking forward for your next visit in Dumaguete. -Roca
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We rented a car for 2 days and everything went smoothly. We got picked up from the Dumaguete port and when we returned the car we got dropped off at the same port as requested. The car was in excellent condition. No cons can be said about my experience. Thank you!
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Date of experience: February 2018
Helpful
We rented a car for almost 3 weeks. Price is very affordable and the service is excellent. Every txt message was responded in less than 1 hour. Extending the rent? no problem. Problems with the car? no problem. On the last day of our rent we had a flat tire and were not charged for it. Thanks Eugene! We were able to discover the whole island and had a pleasant trip. This car rental is more than a regular rental. When ever we return we’ll contact you again. …
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Date of experience: February 2018
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