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Spa St. James at the Ritz Carlton

1228 Sherbrooke St. West, Montreal, Quebec H3G 1H6, Canada
+1 514-844-4590
Website
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Review Highlights
Massage quality very nice. Service otherwise and cleanliness very average.

Went for a couples massage, the ladies were very nice and the massage itself was very good... read more

Reviewed 5 days ago
Kseniya K
Faithful client

I have been a client at this Spa for over 5 years. Wether it is a massage, manicure or pedicure... read more

Reviewed 4 weeks ago
Judy Ann A
Read all 55 reviews
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Combining our famed hospitality with the Ritz Carlton's heritage in luxury, we're proud to provide our clientele with an elegant, spacious and serene facility in the heart of downtown Montreal. This collaboration promises to cater to every expectation with luxury treatments and incomparable, attentive service. Our 5,500 square feet of contemporary, elegant space will welcome you.
  • Excellent84%
  • Very good10%
  • Average3%
  • Poor3%
  • Terrible0%
Travelers talk about
Opens in 12 min
Hours
Hours Today: 8:00 AM - 7:00 PM
LOCATION
1228 Sherbrooke St. West, Montreal, Quebec H3G 1H6, Canada
Centre-Ville (Downtown)
CONTACT
Website
+1 514-844-4590
Write a ReviewReviews (55)
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"spa experience"
in 5 reviews
"the penthouse"
in 3 reviews
"relaxation area"
in 3 reviews
"couples massage"
in 3 reviews
"fruit infused water"
in 2 reviews
"manicure and pedicure"
in 2 reviews
"minute massage"
in 2 reviews
"zen"
in 5 reviews
"spas"
in 5 reviews
"oxygen"
in 3 reviews
"sauna"
in 4 reviews
"session"
in 2 reviews
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1 - 10 of 50 reviews

Reviewed 5 days ago

Went for a couples massage, the ladies were very nice and the massage itself was very good. However, according to my partner the male changing room was very small and you have to wait in line to shower. The ladies changing room was purely gross....More

Thank Kseniya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I have been a client at this Spa for over 5 years. Wether it is a massage, manicure or pedicure the service is impeccable.

Thank Judy Ann A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Came here with a friend for massages. They were fine but nothing special. The locker room was really cramped with not nearly enough space or showers to adequately suit the number of people getting treatments. The customer service was fine, but not quite of the...More

Thank EmilyG1515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanStJames, General Manager at Spa St. James at the Ritz Carlton, responded to this reviewResponded 4 weeks ago

Hi Emily, My name is Jordan and I am the General Manager of the Spa. I am so sorry to hear that your experience this weekend didn't meet your expectations. I thank you for taking the time to write this review. Although our changing room...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed March 4, 2018

I received the classic treatment as a birthday gift: massage, pedicure, facial. It was a real treat. The facilities are beautiful and relaxing, staff was wonderful.

Thank Valerie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2018

Fantastic spa treatment, you’ll feel like you just took a week’s vacation. They use fantastic products and their technicians are top-notch.

Thank Stephanie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2018

Love love love the space, so peaceful and relaxing. Best mani pedi in the city in serene elegant surroundings. Perfection!!!!!!!!

Thank montrealer_50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2018 via mobile

Spa st James is my favorite Spa in Montreal. The staff is always friendly and the massage therapists are so experienced. The ambiance is calm and relaxing. I go frequently to enjoy the relaxed spa experience.

Thank chuiw17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2018

The Spa St. James at the Ritz Carlton Montreal is inviting and calming. Many of the guests were return customers, not only guests of the hotel. Sabina Frank was my nail technician. She shaped, trimmed, polished, and cared for my nails beautifully. Very professional manicure...More

Thank mkaufman2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2017

The first thing with mentioning is how very warm and welcoming the staff and owners are. It's such a pleasure to go to a place with such friendliness and outstanding service. Since doing my bridal party make-up and spa pre-wedding treatments at Spa St James...More

Thank Tammy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2017

Love this spa experience. Massage therapy is the best --- inducing profound relaxation & stress release. Plus the site offers access to a 10m. salt infinity pool; sauna and/or steam plus a quiet space for before & after your treatment. Includes herbal teas; fruit infused...More

Thank Marty F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the
Downtown area, its nexus of commerce and
commercialism. A suffusion of luxury hotels, flagship
stores, high-end restaurants, and corporate
headquarters characterize the neighborhood, which by
nightfall transforms from a business district into a
youth-culture hotspot, with hip bars, clubs, and
restaurants heavily peopled by students and young
...More
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rnkrissa
February 14, 2017|
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Response from François T |
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