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Review Highlights

This is so ridiculous. Was supposed to get a $100 The Bay card from them. Tried to get for 9... read more

Reviewed 20 April 2018
Montreal, Canada

Customer service is non existent. how this company is still able to operate in a country like... read more

Reviewed 21 March 2018
Ajax, Canada
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Traveler Overview
  • Excellent5%
  • Very good3%
  • Average4%
  • Poor8%
  • Terrible80%
Apr 20, 2018
Mar 21, 2018
Closed Now
Hours Today: 10:00 AM - 8:00 PM
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88 Avenue Rd, Toronto, Ontario M5R 2H2, Canada
+1 416-929-5509
Top Selling Tours & Activities in and around Toronto
from US$15.60
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from US$105.80
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from US$95.84
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from US$33.50
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Reviews (137)
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1 - 10 of 137 reviews
Reviewed 20 April 2018

This is so ridiculous. Was supposed to get a $100 The Bay card from them. Tried to get for 9 months without success. They offered $120 credit on Buytopia. Accepted it at last to end this journey. Ended up buying merchandise on their site as...More

Thank 123Jasmine54
Reviewed 21 March 2018

Customer service is non existent. how this company is still able to operate in a country like Canada is beyond me. They do not have a customer service number and they do not respond to emails no matter how many you send. They refused a...More

Thank iyayemi
Reviewed 24 January 2018

I ordered 3 items November for Christmas, first one arrived three weeks later but was defective. Second item never received at all. Third item voucher never used. Try to reach them for refund policy and after 4 emails ( they do not answer the phone...More

Thank garaman
Reviewed 12 January 2018

Multiple purchases made, items either never received, received defective items or never receive orders. Also ordered coupons for duct cleaning and no one came. The vendors they use are also unreliable. No telephone # for customer service. They guarantee resolution within 48 hours if youemail...More

Thank fayeswift2018
Reviewed 9 January 2018

I ordered gas cards, they charged me and even after two months I haven't received it. No response from their customer care. It's a scam

Thank ehc a
Reviewed 8 January 2018 via mobile

Purchased a product from Buytopia in July. Stii not receive the product by December, even after so many emails. Request for refund but was declined. Got refund 2 weeks later after filed a complaint to BBB.

Thank Eddie L
Reviewed 26 December 2017

Guys never buy products from this company, you will always regret. I bought one item before 2 months, till now have not received. I have complained to consumer forum about this company for misleading customers online, taking their money and not sending their products till...More

1  Thank Sonu N
Reviewed 23 November 2017

I bought Philip Sonicare toothbrush replacement head. I didn't receive my order after more than 3 months (and many e-mails) and the Customer Service simply refund my payment without further explanation. They seem to be just a liaison with their vendor and don't really have...More

1  Thank yustiono
Reviewed 7 September 2017

I have emailed them over 10 times about my order , response is my product is delayed . I requested refund ,nothing but the same it on its way . It no way to treat a good paying customer , Stay away from this company...More

1  Thank chevycats
Reviewed 27 November 2016 via mobile

Worse customer service ever. Ordered an item in July and still have not received it. They cannot refund. Same response as what everyone else receives that they cannot do anything about it. Out of 110 reviews...98 rate Buytopia horrible. There has to be something customers...More

2  Thank Charona51
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Midtown is a dynamic part of Toronto with some of its
most stylish high-rise residences and heritage
buildings. The area sees busy shoppers with bag-laden
arms balancing lattes in paper cups as they travel
from one luxury brand to the next, taking advantage of
the proximity of high-end shops. The reflecting pools,
jogging trails, and nature treks of the Rosehill
Revision are always a hub of outdoor activity, and
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