SilverCity Sudbury Cinemas
SilverCity Sudbury Cinemas
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
12 reviews
Excellent
8
Very good
1
Average
1
Poor
0
Terrible
2

Ed W
1 contribution
show great! Outtakes was garbage no service and when the staff did get to me after being ignored for a few minutes by staff. went to order a pretzel told the 2 that where prepared where for someone else so I was going to leave but told by the LIAR at cash it takes 4 minutes for a pretzel seeing I had about 15 minutes to show started bought one. So about 15 minutes later 2 pretzels came out and they where given to someone else when I asked where was mine basically no good answer so my show was starting and I had to leave I told your staff of my displeasure and no refund was offered and by this time I did not want to miss movie. was there on June 4 at 1900. Thank You for the lousy service will never never darken your doors! I went too theatre for a good experience not to bet treated like garbage!
Written 6 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

SueR
ESPANOLA6 contributions
Family
Terrible, slow service. We waited almost 30 minutes in line to buy concession items that were not available for some reason. Our drinks were only filled half full, and when I questioned the worker as to why our cups were only half filled with pop, he was rude and argumentive. For the price paid for food items, one would expect it to be reasonable that their pop would be full.

Not worth the money anymore to go to the movies. It’s terrible that the service has gone downhill, especially after not being able to open for so many months, you would think they would be going out of their way to please customers.
Written 8 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sudburyismyhome
Sudbury, Canada241 contributions
Couples
I have mixed feelings about the automated kiosks for ticket sales, I generally prefer to be served by a person. That said, the people working the Pizza Pizza kiosk don't really seem to care too much. Take a look at my photo of the pizza they sold me. You wouldn't believe what I paid for that slice. Maybe you would?

When did popcorn, drinks and snacks become $30+??? I think it is gauging, but what do I know?

I liked the movie and the theater. I suppose that is why I went. However, may I ask, is it fair to subject me to 20-30mins of adverting that I don't want to watch before I get to see my movie? It's like I am being held captive and made to watch against my will, a la Clock Work Orange.

I think I would go more often if it weren't for the poor overall experience.
Written 29 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Chelsie O
2 contributions
Family
Had my sons 9th birthday party here and the staff was amazing!!!! Took care of everything and even made sure my sons allergy was know and accommodated Him!!!!
I highly recommended gaveling a birthday here!!! All I had to bring was the cake!!!! Such a great day!!! Love the movies will definitely do this again!!!
Written 30 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

khrystey
Timmins, Canada308 contributions
Friends
Went to see Beauty and the Beast. It was magical! Loved the movie and music. Watching it on the big screen was amazing.

Seats are very comfortable and all seats have a great view. Love going to the movies here!

Online ticket purchasing is very convenient and easy. It is worth it to get a scene card if you go often!
Written 18 May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Patricia S
Ottawa, Ontario30 contributions
Couples
My husband was impressed he could buy a beer and bring it into the theatre. He also enjoyed his jumbo hotdog. I was happy there was a Starbucks because it was Easter Sunday and the only Starbucks in Sudbury was closed. It only has about 10 offerings but a strong coffee was what I needed. They also have Chai tea latte, espresso and machiatto among other things.

The theatre was moderate size, the rows were raked sufficiently so your view was not obscured but seats were cloth and did not tilt. I prefer the rocker and leather/pleather upgraded seats most theatres have.

All in all a positive afternoon in Sudbury in April when it was rainy and cold outside.
Written 18 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

khrystey
Timmins, Canada308 contributions
Couples
Visited the movies for a date night. Used the online advance ticket purchasing. Very easy and efficient. Chairs are comfortable, volume was appropriate, climate was comfortable.
Written 12 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

LLoyd_8484
Sudbury, Canada24 contributions
Family
Just had my 8 yr old daughter's birthday party at SilverCity and I would highly recommend !! Extremely well organized; we were taken care of from the moment we walked into theatre. Didn't have to bring anything except the cake. Room was decorated, plates, cutlery, knife for cake, even lighter were all supplied!! Escorted to and from seating, snacks were all labeled with kids' names and brought to children. No mistakes, no waiting, super-efficient!! Would highly recommend for your child's birthday. Only negative was a bit pricey and disappointed for price that "Troll" cups with Troll topper wasn't included. But would still recommend for anyone who wants a great party made easy... Only had to bring the cake!! Thanks to our dedicated party leader "Emily".
Written 14 November 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Caroline B
Kirkland Lake, Canada35 contributions
We went to watch Daddy's Home. Great atmosphere, games to keep the kids busy while waiting for the movies. All the staff was great even though there was a confusion with our line and Star Wars line not sure what happened but staff directed everyone to the right line when they figured out what was going on. Great funny movie and our theater was pretty much full and everyone was supper quiet. Crisp picture, good sound, nice big screen. All in all a very good experience
Written 17 January 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jaysonjstewart
Massey, Canada101 contributions
Family
A few months ago, Silvercity Sudbury ran a community movie day with free movies for the kids and low concession prices.

We arrived early to watch HOP and had a lot to time to kill. I got our tickets and went to the ATM to get some money so my five kids could get their faces painted (to support Big Brothers), to buy bracelets (to support Save the Children) and to play some video games (again, to support Save the Children).

I wasn't impressed to find that the ATM machine was broken and wasn't interested in packing my five kids up to go to a bank.

I asked the teen at the desk if they had a cash advance option and they didn't so I thought I would complain to the manager. I never caught her name but should have because she made our day! She was upset that the ATM was broken too as they had hoped to raise a lot of funds for the charities. She said she would be right back and left for her office. She returned and asked if $20 would cover us. I said that would work and asked how I was to reimburse the cinema...cheque, come back with cash, leave my credit card? "No, no. I had wanted to donate to the charities today anyways, so now your kids can have fun too!" I was flabbergasted. She gave us her own money.

WHAT A CLASS ACT! I hope you are reading this and know you made our day. If you're a member of the staff, can you try to figure out who this wonderful woman is and thank her for us?
Written 2 January 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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SILVERCITY SUDBURY CINEMAS - All You Need to Know BEFORE You Go

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