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Au Naturel Spa at Brookstreet

Open today: 10:00 AM - 9:00 PM
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Review Highlights
Girls Night / Spa day

I had planned this trip to spend time with my friend and niece ( The overnight spa package ) . I... read more

Reviewed 3 weeks ago
ontariojo2018
,
New York City, New York
Facial

Went up for a girls spa day and I got a facial, I was so impressed , I was able to relax and enjoy... read more

Reviewed 3 weeks ago
Catheryn F
via mobile
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  • Excellent80%
  • Very good6%
  • Average7%
  • Poor3%
  • Terrible4%
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About
Pause for a moment, breathe deeply and reconnect with your inner self. Our team is focused on your well-being and believes in sharing its knowledge. Au Naturel Spa offers a range of innovative spa services including uniquely tailored massages...more
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Hours Today: 10:00 AM - 9:00 PM
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Contact
525 Legget Dr | Brookstreet Hotel, Ottawa, Ontario K2K 2W2, Canada
Website
+1 613-271-3393
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Reviews (64)
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All reviewsbrookstreet hotelmanicure and pedicurechange roomsrobes and slippersexcellent massagenatural spaskin feelsspend a sunday afternoonottawa areatherapistestheticianmanispedislockersrmtsknotsrefreshments
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1 - 10 of 63 reviews
Reviewed 1 week ago

I was not too impressed with the overall experience here. I booked a couples massage, 45 mins full body aroma therapy was the only option available for the day we wanted. We arrived only 5 minutes early, by the time we waited, filled out the...More

Thank melissaferreira94
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 1 week ago

Hi melissaferreira94, We are very sorry to hear that you did not enjoy your experience here at Au Naturel Spa as we strive to provide sensational experiences to all of our guests each and every time them come to see us. We do ask and...More

Reviewed 3 weeks ago

I had planned this trip to spend time with my friend and niece ( The overnight spa package ) . I was overly pleased with the entire experience. We started our day at the spa . The staff was friendly , pleasant , knowledgeable ....More

Thank ontariojo2018
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 1 week ago

Ontariojojo2018, Thank you for taking the time to write us such a great review about your experience here at Brookstreet and Au Naturel Spa! We really appreciate that you chose us for your getaway and we are very pleased to hear that you had a...More

Reviewed 3 weeks ago via mobile

Went up for a girls spa day and I got a facial, I was so impressed , I was able to relax and enjoy some peace in a busy life , plus my skin feels amazing!! I would highly recommend Au Naturel spa !!!More

1  Thank Catheryn F
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 1 week ago

Catherine F, Thank you for taking the time to share you experience and recommending Au Naturel Spa. We are very happy to hear that you were able to get some peace and relaxation with us and left with your skin feeling amazing. Thanks again and...More

Reviewed 3 weeks ago

I booked a couples massage for our 33rd wedding anniversary. The massage was excellent, spa was spotlessly clean. We were given plush robes and slippers to wear while we waited. Our two RMT's were Nick and Anna and both did an excellent job. Once the...More

Thank Norm C
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 1 week ago

Norm C, Thank you for taking the time to share your Brookstreet experience with us. We are thrilled that you choose us to celebrate your 33rd wedding anniversary and that you enjoyed your massages and dinner in Perspectives! I will be sure to pass your...More

Reviewed 4 weeks ago via mobile

Always had an amazing experience but this time it was terrible. No relaxation at all after massage. Feeling the same pain as it was before. Overall not satisfied experience this time.More

Thank mandeepkaur135
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 1 week ago

Mandeepkaur135, It is great to hear that you have always had amazing experiences with us in the past but I am sorry to hear that you did not enjoy your last massage as we strive to not only meet but exceed our guest's expectations each...More

Reviewed 11 June 2018 via mobile

I hobbled into au naturel for my regular appointment with Anastasia, and after my massage I felt l could run a marathon!! Thank you, thank you! I am an au naturel regular because, not only are the staff incredible, but you get a bathrobe and...More

Thank Natasha Bridgen B
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 11 June 2018

Dear Natasha Bridgen B, Thank you so much for taking the time to share this wonderful review about your massage and full experience here at Au Naturel. It's great to hear that you took advantage of our Flex Fitness Studio and made a full day...More

Reviewed 31 May 2018

Maya is an excellent massage therapist. She gives attention to details and does her job very professionally and in a comprehensive manner. I have always felt completely satisfied and relaxed after the massage. Totally recommend her.

Thank raoamit03
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 1 June 2018

Dear raoamit03, Thank you for sharing this great comment about Maya and your experience at Au Naturel Spa. We are happy to hear that you always feel satisfied and relaxed after your massage. See you again soon! Sincerely, Jordan Daw Au Naturel Spa Manager

Reviewed 31 May 2018

My wife and I really enjoyed our couples massage, great quality service and very relaxing! Both Chelsea and Nick were excellent. No up-selling by staff like at some spas either which is nice. We hope to be back!

Thank Ted O
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 1 June 2018

Dear Ted O, Thank you for this awesome feedback. I have shared your comments with both Chelsea and Nick - and the rest of the Spa team. We look forward to welcoming you back soon. Kind regards, Jordan Daw Au Naturel Spa Manager

Reviewed 28 May 2018 via mobile

I was staying at Brookstreet Hotel in Ottawa for a conference and had the Deluxe Pedicure. It was good, the esthetician was pleasant and did a nice job on my feet, I felt very pampered. My only concern, and I should have said something at...More

Thank Laura C
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 28 May 2018

Hi Laura C, Thanks so much for sharing your feedback with us following your recent visit. Please accept my most sincere apologies for us not delivering the most pleasant experience for you. I will absolutely share your comments and follow up with our team to...More

Reviewed 25 May 2018

This is a really great spa for a variety of reasons. If you live locally, you can get all your relaxing in - talented RMTs who really listen; refreshments and coffee, a full-service gym for before or after your treatment, access to the pools, sauna,...More

Thank walkthisway_3579
Brookstreet, Manager at Au Naturel Spa at Brookstreet, responded to this reviewResponded 28 May 2018

Dear walkthisway_3579, Thank you for this detailed review and recommendation! We appreciate you taking the time to share this feedback with us and for highlighting the variety of reasons why our Spa is really great. We look forward to welcoming you back soon! Kindest regards,...More

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