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Epic Escape

19 Bastion Sq | 3rd Floor, between Wharf and Langley St., Victoria, British Columbia V8W 1J1, Canada
+1 250-590-1611
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Review Highlights
Took Deposit and never Showed Up

We booked and paid for the escape room and no one ever showed up. We tried contacting them and they... read more

Reviewed March 4, 2018
chr0nicheartburn
,
Victoria, Canada
ZERO Contact, but they processed my deposit

I booked an escape for two rooms well in advance. I have since emailed them 3 times and left 3... read more

Reviewed February 13, 2018
Leanne B
,
Victoria, Canada
Read all 58 reviews
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Overview
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EPIC ESCAPE is a unique experience that will challenge you on every level. In each of our rooms, you will be transported to a different place and time and will be dared to think differently and work as a team. Test your skills while having fun in this live, interactive room escape game in Victoria, BC. Great for all ages, you and your team will have to think outside of the box to escape!
  • Excellent91%
  • Very good6%
  • Average0%
  • Poor0%
  • Terrible3%
Travelers talk about
“escape room” (8 reviews)
“team building” (2 reviews)
Closed Now
Hours
Hours Today: 1:00 PM - 9:00 PM
Suggested Duration: 1-2 hours
LOCATION
19 Bastion Sq | 3rd Floor, between Wharf and Langley St., Victoria, British Columbia V8W 1J1, Canada
CONTACT
Website
+1 250-590-1611
Write a ReviewReviews (58)
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All reviews
"escape room"
in 8 reviews
"seconds to spare"
in 3 reviews
"team building"
in 2 reviews
"whole family"
in 2 reviews
"lots of fun"
in 2 reviews
"visiting victoria"
in 2 reviews
"clues"
in 14 reviews
"blast"
in 13 reviews
"activity"
in 6 reviews
"escaped"
in 4 reviews
"challenges"
in 2 reviews
"company"
in 3 reviews
"adventure"
in 2 reviews
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1 - 10 of 58 reviews

Reviewed March 4, 2018

We booked and paid for the escape room and no one ever showed up. We tried contacting them and they didn't respond. After radio silence the person who purchased the room contacted her credit card company to get a refund because they wouldn't give us...More

Thank chr0nicheartburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher W, General Manager at Epic Escape, responded to this reviewResponded March 5, 2018

This was an unfortunate mix-up where a booking did not appear in our system. Our apologies again for the situation and a refund was issued.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2018

I booked an escape for two rooms well in advance. I have since emailed them 3 times and left 3 voicemails over the course of a week as I needed additional information. Nothing. No response to any of my emails or voice messages. My deposit...More

Thank Leanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2017

While planning our trip to Victoria, my son said he wanted to celebrate his birthday with an escape game. Epic Escape seemed the most suitable one for our family of 4. We did the NYC apartment game and had a lot of fun and stress...More

3  Thank TravelerS615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 14, 2017

What a great time! We made it a family date night and had 6 people, they were so accommodating and helpful setting up our booking. The whole family had fun, everyone got to participate and interact. Such a great bonding experience. Highly recommended for any...More

1  Thank beeskneeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2017

This place truly is EPIC!! Took several teens to Epic and they helped us in our three rooms with professionalism but also a great sense of fun! Of our three groups doing the same room we had one group nearly get out in time...a couple...More

2  Thank 588trevor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 30, 2017

Thank you so much for taking the time to write us such a great review, we are always thrilled to hear that a group had such a positive experience with us here at Epic! Your kind words about are team are very much appreciated, I...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2017

Amazing experience. We were a group of 18 ages 7 to 60 and they had 3 identical rooms so we could compete against each other in the same 60 minutes. We we impressed and I believe all hooked...We can't wait to do it again!More

Thank 123Judy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 30, 2017

Hi Judy, Thank you so much for taking the time to write us such a lovely review! I am really pleased that you were able to find time during your celebratory weekend to visit us here at Epic, thank you for coordinating the troop. I...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2017

We went down as a youth group from Shawnigan Lake with about 18 of us. It was a fantastic time that exceeded expectations! The clues and difficulty was just perfect and the staff were super nice and helpful. I would recommend this to anyone in...More

Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 30, 2017

Hi Dave, Thank you so much for your review. We are thrilled to hear that you and your group enjoyed your visit to Epic Escape! I will be sure to pass your comments about our staff on to the team :-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2017

I had a blast doing the New York escape room. I recommend it to any group wanting a fun unique experience!

Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 22, 2017

Hi Kevin, Thank you so much for visiting Epic Escape, we are so pleased that you enjoyed your time with us. We hope that you will be able to return soon to try out 'Judge's Verdict'! Best Wishes The Epic Escape Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2017

We had a super fun birthday party escaping from the New York apartment! Great challenges, friendly staff, supportive environment for trying out something new. Thanks for a fantastic, out of the ordinary night out!

Thank Carli-Ann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded March 2, 2017

Thank you so much for your review, we are so pleased to hear that you enjoyed your experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2017

I visited the Epic Escape for the first time with a small group of friends and had a fantastic time. We were all new to adventure games and weren't sure what to expect. We were locked into the New York City room and had a...More

Thank Marilyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded February 19, 2017

Congratulations on your escape! Thank you so much for such a lovely review, we are so glad that you enjoyed your visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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