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Tourism Nanaimo Visitor Centre

2450 Northfield Rd, Nanaimo, British Columbia V9S 0B2, Canada
+1 250-751-1556
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Review Highlights
Students visiting the centre

Our group visited the centre and learned a lot about Nanaimo, including the parks and trails in the... read more

Reviewed November 10, 2017
YKBrow
Very Disappointing

We did something unusual and waited to plan our activities in Nanaimo based on what we found at... read more

Reviewed September 29, 2017
Drew G
,
Surrey, Canada
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We are the official Visitor Centre for Nanaimo. We would love to help you #ExploreNanaimo. Washrooms, wifi, off-leash dog park and small gift shop. Come let us show you how to #ExploreNanaimo!
  • Excellent61%
  • Very good20%
  • Average13%
  • Poor3%
  • Terrible3%
Nov 9, 2017
“Students visiting the centre”
Sep 28, 2017
“Very Disappointing”
Closed Now
Hours
Hours Today: 9:00 AM - 5:00 PM
Suggested Duration: < 1 hour
LOCATION
2450 Northfield Rd, Nanaimo, British Columbia V9S 0B2, Canada
CONTACT
Website
+1 250-751-1556
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1 - 10 of 26 reviews

Reviewed 10 November 2017

Our group visited the centre and learned a lot about Nanaimo, including the parks and trails in the area and the Nanaimo Bar tour - where you could tour and try the different Nanaimo bars and what attractions to visiti. They provided maps and brochures...More

1  Thank YKBrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 September 2017

We did something unusual and waited to plan our activities in Nanaimo based on what we found at this location. Despite the website saying it was open and the posted hours saying it would be, it was NOT and there was no suggestion of other...More

Thank Drew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TourismNanaimoVC, Visitor Centre Counsellor at Tourism Nanaimo Visitor Centre, responded to this reviewResponded 30 October 2017

Hi Drew! I can understand your disappointment. I hope you had a wonderful visit beyond this experience. We recently updated our website and our current Hours of Operation are Monday - Friday 9am-5pm, and closed on weekends. From May Long Weekend to September Long Weekend...More

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Reviewed 10 April 2017

It is nice to have a place you can stop at and let the dogs out for a stretch their legs and people too. The grounds are not very clean and neither were the bathrooms. I think when this is a persons first stop into...More

Thank retepremhel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TourismNanaimoVC, Visitor Information Counsellor at Tourism Nanaimo Visitor Centre, responded to this reviewResponded 30 October 2017

Hi There! Thanks for your feedback. We have new cleaners since your post. Please drop by for a visit next time you are in town and let us know what you think. Our staff and volunteers recently joined the Volunteers in Parks Program where we...More

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Reviewed 7 November 2016

We stopped here to get a map of the area and the lady that helped us was so friendly and pleasant. I would highly recommend you start your trip here. There are lots of suggestions that will make the trip there worthwhile.

Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TourismNanaimoVC, Public Relations Manager at Tourism Nanaimo Visitor Centre, responded to this reviewResponded 26 January 2017

Hello Deborah - thank you so much for your review! We are thrilled to hear that your stop at our Visitor Centre was so memorable. Hope you get to come back and visit Nanaimo again soon :)

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Reviewed 26 September 2016

Happy that they were open on Saturday. The young lady was very helpful with information, especially advising us that the road to Tofino was windy and difficult, but we weren't happy that she recommended Troller's Fish and Chips as a place to eat. We found...More

Thank LeeTes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TourismNanaimoVC, Public Relations Manager at Tourism Nanaimo Visitor Centre, responded to this reviewResponded 29 September 2016

Thank you for your feedback, and glad you stopped in on Saturday when we were open. We are sorry that the suggestion to Troller's wasn't a good fit for you. Normally this is a very popular place for fish & chips, especially with it's location...More

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Reviewed 13 September 2016

I love the setting - a small, friendly-looking building with sod on top! Easy parking, and easy to find. The 2 ladies inside were knowledgable about local hiking areas, and made us feel welcome.More

Thank ChrisofCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TourismNanaimoVC, Public Relations Manager at Tourism Nanaimo Visitor Centre, responded to this reviewResponded 29 September 2016

Thanks for coming by! We are so happy to hear that our staff were knowledgeable and helpful when you popped in. We get a lot of comments about the roof, you'd be surprised! People keep saying to put goats up like at Coombs ;) Hope...More

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Reviewed 24 August 2016

We were so glad we dropped by, as all the suggestions and maps came in so handy and helped us have a good time in the one day stay in Nanaimo. The lady that helped us was friendly and lots of fun. A very positive...More

Thank Les_Landau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TourismNanaimoVC, Public Relations Manager at Tourism Nanaimo Visitor Centre, responded to this reviewResponded 9 September 2016

Hello Les_Landau - so happy to hear you had a great experience at our Visitor Centre! We pride ourselves on friendly staff and helpful information for all who stop in. Hope to see you again soon in Nanaimo!

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Reviewed 24 August 2016 via mobile

Staff was very cautious and helpful. Suggested several places to see. Pamphlets were available to the different attractions.

Thank gitta2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TourismNanaimoVC, Public Relations Manager at Tourism Nanaimo Visitor Centre, responded to this reviewResponded 9 September 2016

Thank you gitta2015 for your review. We are thrilled that you had a great experience with our staff and information inside our Visitor Centre. We hope you come back to explore Nanaimo again soon!

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Reviewed 20 July 2016

just arrived into Nanaimo and was lost trying to find our hotel . Stopped in just before closing and the one girl gave us a map and directions .More

Thank gilga123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TourismNanaimoVC, Public Relations Manager at Tourism Nanaimo Visitor Centre, responded to this reviewResponded 23 July 2016

Thanks for stopping in gilga123 - we are so happy to hear our staff were able to help you find your way to your hotel just in the nick of time. We hope you have a great stay in Nanaimo, and come back to visit...More

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Reviewed 30 June 2016 via mobile

All of BC camping was booked for Canada Day in 2 days. He helped us find overflow camping--thank you!!

Thank Tamara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TourismNanaimoVC, Public Relations Manager at Tourism Nanaimo Visitor Centre, responded to this reviewResponded 14 July 2016

Hello Tamara - thanks so much for your review! Glad to hear our staff helped you find some camping over the busy long weekend. Hope to see you back in Nanaimo again soon :)

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Ask a question
Questions & Answers
emiliebuchan
30 May 2017|
Answer
Response from TourismNanaimoVC | Property representative |
Hi Folks! Our official Visitor Centre in Nanaimo is located at 2450 Northfield Road and we do offer free parking for large vehicles such as trucks with travel trailers. If you would like to visit downtown we also have an... More
0
Votes
Sue V
31 October 2016|
AnswerShow all 3 answers
Response from TourismNanaimoVC | Property representative |
Good question, Sue. We don't own the property...so can't own it on TA either. You could request to the Regional District of Nanaimo (RDN) that they add it?
1
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