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NexusTours

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Good driving

These guys did a great job with transportation. I like to give a BIG SHOUT OUT to the guys at Rui... read more

Reviewed 3 July 2017
Stacie K
Great service from Nexus

We'd booked al all inclusive at the Riu Palace for our trip and Nexus handled all the excursions... read more

Reviewed 20 November 2017
kitemonkey
,
Vancouver, BC
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Traveler Overview
  • Excellent59%
  • Very good19%
  • Average8%
  • Poor2%
  • Terrible12%
Travelers talk about
“nexus tours”(23 reviews)
“los cabos”(24 reviews)
About
NexusTours is your source for all the best experiences, excursions, activities, and things to do. With over 20 years of experience, NexusTours are the local experts that can provide you the best price on the most popular day trips and arrange...more
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Cabo San Lucas, Mexico
Reviews (129)
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48
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1 - 10 of 97 reviews
Reviewed 17 May 2018

Avoid booking with this company, who is Sunwing's in destination tour operator. I booked with them, thinking that if there ever was an issue, I'd be able to rely on Sunwing customer service in Canada to resolve it. I was wrong. Despite the fact that...More

1  Thank kttykat2018
NexusTQualityTeam, NexusTours Quality Team at NexusTours, responded to this reviewResponded 19 May 2018

Dear Kttykat2018, Thank you for taking the time to letting us know about your experience. Please, be so kind to keep in contact with us to give the appropiate follow up to your comments. Best,

Reviewed 5 March 2018

I have travelled to numerous countries and have tried numerous excursions. But, I have never seen a company as unprofessional and deceiving as Nexus. I stayed in Los Cabos Holiday Inn Resort. ARELEY who works for Nexus/Sunwing is THE most unprofessional agent I have even...More

1  Thank Outdoorsy2014
NexusTQualityTeam, Nexus Tours Quality Team at NexusTours, responded to this reviewResponded 8 March 2018

Dear Outdoorsy2014, Thank you for taking the time to letting us know about your experience. Please, be so kind to keep in contact with us to give the appropiate follow up to your comments. Best,

Reviewed 27 December 2017

We paid paid over $400 US for a crowded glass boat ride to the Arches. Sea lions were amazing. Driver dropped us off at a tequila tasting that was available to the public for free. Next driver dropped us off in tacky part of Los...More

Thank _cmlot
NexusTQualityTeam, NexusTours Quality Team at NexusTours, responded to this reviewResponded 21 May 2018

Dear _Cmlot , Thank you for taking the time to send us your comments about your activity. We sorry your experience wasn't what you expected to be, you can be sure this comments will be send to take in consideration for the improvement of this...More

Reviewed 20 November 2017

We'd booked al all inclusive at the Riu Palace for our trip and Nexus handled all the excursions and outings (and the airport transfers). We had no hassles nor issues and and everything was as expected. Special points to Maria who handled most of our...More

Thank kitemonkey
Reviewed 24 October 2017 via mobile

Our reviews takes many differing factors into consideration. After exiting SJD (Los Cabo International Airport), it was very easy to find our transport contact waiting for us holding a sign. The letter they provided was super helpful. It told us to beware of those in...More

Thank Tracy A
Reviewed 16 August 2017

First time reviewing anything. Please read this, and DO NOT book with Nexus Tours. We went to Cabo for vacation and booked our excursions through a Nexus agent at our hotel. We wanted to do a Dune-Bugee tour and a Zipline tour. Both needed to...More

Thank nrlemonnier
Reviewed 3 July 2017

These guys did a great job with transportation. I like to give a BIG SHOUT OUT to the guys at Rui CARLOS and JUAN PABLO! You ROCK and I hope you enjoyed the ROOSTERFISH!! (they booked my excursions) The items checked on the bottom is...More

Thank Stacie K
Reviewed 20 May 2017

I don't normally write reviews, however my wife and I were very pleased with the service we received from Carlos Contreras and Jesus Duarte, the two Nexus Tour representatives that assisted us on our two week honeymoon. They were more then helpful and would go...More

Thank Mike B
Reviewed 30 March 2017

Our transfers were arranged through Sunwing vacations with Nexus. The workers were very easy to find outside the airport upon arrival and the coaches were comfortable. The tour guide gave some local tips while we drove to the hotels. There were many Nexus buses at...More

Thank memorymakermom
NexusTQualityTeam, NexusTours Quality Team at NexusTours, responded to this reviewResponded 11 April 2017

We are so grateful for your feedback. We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. Your opinion is valuable to us and helps us shape everything that we do. By sharing it with us not...More

Reviewed 27 February 2017

Great service to and from the airport on time. Sales agents in the hotel lobby were not experienced and didn't know what they were selling. We booked a sunset dinner cruise with transportation included. When I confirmed pick up time nexus staff told me I...More

Thank _tperhacs
NexusTQualityTeam, NexusTours Quality Team at NexusTours, responded to this reviewResponded 11 April 2017

We are truly sorry your experience was not to your satisfaction. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. This is not the way we do business and we...More

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ldsal19
25 January 2015|
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Response from Ileana_Torres_Argaez |
i did the activity, on last vacations and can do activity in dbl quads . I recommend you go with a Nexus reprseentative.. they will be able to give you the best options...
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