We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Incredible shark diving and cenote dives

Spent several days diving in cenotes, which was a unique experience. The shark feeding (while a bit... read more

Reviewed 27 September 2016
London, United Kingdom
address payment plans first

Overall I had a great experience. My guide was Andrea, a free lance employee who I met as a guide... read more

Reviewed 7 July 2016
Mike G
via mobile
Read all 18 reviews
All photos (21)
Full view
Traveler Overview
  • Excellent79%
  • Very good16%
  • Average0%
  • Poor0%
  • Terrible5%
Sep 27, 2016
“Incredible shark diving and cenote dives”
Sep 2, 2016
“Extremely disappointing customer service!!”
Suggested duration: More than 3 hours
Local Weather
Powered by Weather Underground
38th Calle And 25 Ave. Next To Hyperbaric Chamber, Playa del Carmen, Mexico
+52 984 807 9110
Top Selling Tours & Activities in and around Playa del Carmen
from US$138.99
More Info
from US$85.00
More Info
from US$109.00
More Info
from US$98.00
More Info
Reviews (18)
Filter reviews
15 results
Traveler rating
Traveler type
Time of year
See what travelers are saying:
Updating list...
1 - 10 of 15 reviews
Reviewed 27 September 2016

Spent several days diving in cenotes, which was a unique experience. The shark feeding (while a bit pricey) was definitely a highlight and an incredible experience that is not to be missed! Friendly staff.

Thank Jschafer90
Reviewed 2 September 2016 via mobile

Extremely poor and dishonest business practices!! So I've been to Playa del Carmen about 50 times and I dive every time. I typically book my dives with Dive Playa on 10th just off 5th. Once again I booked through them and was pleased with my...More

Thank Jason T
Reviewed 7 July 2016 via mobile

Overall I had a great experience. My guide was Andrea, a free lance employee who I met as a guide and left as a friend. I can't say enough about my time over the week under her expertise. 12 dives in 5 days, 7 Cenotes...More

Thank Mike G
Reviewed 17 October 2015 via mobile

On a girls trip we decided we wanted to do a tour. I used this tour company almost a year ago and reach back out to Luis again. We went to the Cenotes, dos ojos, and did some snorkeling with Victor who I had used...More

Thank iloveitalysanjose
Reviewed 7 June 2015

We snorkeled at Akumal Beach with a group of 10. We saw a number of sea turtles and some reef fish. They have you stay with your guide which is good if you are new to it. We have snorkeled on our own dozens and...More

Thank cotto19
Reviewed 30 March 2015 via mobile

Great instructors and well organized with well maintained equipment. Besides that, everyone involved creates a nice vibe and Luis and Victor make sure you'll have a good time during The a very Safe dive. Amazing dive un cenote dos ojos. Would Totally dive with them...More

Thank Juan G. Z
Reviewed 20 January 2015

There are tons of Scuba businesses and this one is a well run and safe one to go with. The majority of the scuba shows take the ferry to Cozumel and have a separate boot there (Try Tank-Ha to go direct - only for frequent...More

Thank TanyaandBurkhard
Reviewed 1 January 2015 via mobile

We did two dives both the Cenotes and Reef/Bullsharks. All were amazing! Luis is very knowledgable and takes great care of each and every one of you. Both of these dives were well worth the experience and he was attentive to our questions and needs....More

Thank iloveitalysanjose
Reviewed 30 December 2014

I was lucky enough to do a discovery dive with Leo, who was patient, kind, and encouraging. I was a little nervous, but he made me feel very safe and reassured. Luis was incredible at the organizing and very friendly. I also snorkeled in the...More

Thank Katie P
Reviewed 21 November 2014

Everything was amazing, from the non-pushy sales guys to the safety training to the gear fitting, boat ride, and the dive itself. I would definitely recommend going out with theses guys, they didn't waste time but we still felt extremely safe in their hands.

1  Thank BenjaminAMal
View more reviews
Questions & Answers
Get quick answers from Underwater Expeditions staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines