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    Delphinus Xcaret

    1,395 Reviews
    #35 of 123 things to do in Playa del Carmen
    Features Animals
    Swim with Dolphins, Tours, Boat Tours & Water Sports, Outdoor Activities
    Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen 77710, Mexico
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    Review Highlights
    “False advertising”

    Just came back horrible experience again. Before i booked i asked them if the dolphins would pull... read more

    Reviewed 5 days ago
    John D
    via mobile
    “Swimming with the dophins”

    Had a lovely day swimming with the dolphins. The timing was right, the staff were pleasant and the... read more

    Reviewed 5 weeks ago
    sllawrence2018
    ,
    Ottawa, Canada
    Read all 1,395 reviews
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    Delphinus Xcaret is located inside Xcaret Eco Park; just 15 minutes from Playa del Carmen. If you are visiting this lovely park, enjoy the opportunity of swimming with dolphins the same day at the best place.The provision of space and care of every detail at Delphinus Xcaret has enabled us to develop innovative and high quality dolphin swim programs. Here, you will enjoy a swim with dolphins program that suits your spare time and taste, and your family will love it!Delphinus Xcaret, is awarded with the Guinness World Record for being the dolphinarium with more dolphins born in one facility along one year.Visit us and enjoy your Swim with Dolphins at Delphinus Xcaret selecting from 3 programs: Delphinus Interax, Delphinus Primax and Delphinus Dolphin Ride.

    About Delphinus Xcaret

    Delphinus Xcaret is located inside Xcaret Eco Park; just 15 minutes from Playa del Carmen. If you are visiting this lovely park, enjoy the opportunity of swimming with dolphins the same day at the best place.The provision of space and care of every detail at Delphinus Xcaret has enabled us to develop innovative and high quality dolphin swim programs. Here, you will enjoy a swim with dolphins program that suits your spare time and taste, and your family will love it!Delphinus Xcaret, is awarded with the Guinness World Record for being the dolphinarium with more dolphins born in one facility along one year.Visit us and enjoy your Swim with Dolphins at Delphinus Xcaret selecting from 3 programs: Delphinus Interax, Delphinus Primax and Delphinus Dolphin Ride.
    4.5
    1,395 reviews
    • Excellent64%
    • Very good24%
    • Average6%
    • Poor3%
    • Terrible3%
    Travelers talk about
    “swimming with the dolphins” (53 reviews)
    “silver package” (12 reviews)
    “amazing experience” (39 reviews)
    LOCATION
    Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen 77710, Mexico
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    Write a ReviewReviews (1,395)
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    "swimming with the dolphins"
    in 53 reviews
    "silver package"
    in 12 reviews
    "amazing experience"
    in 39 reviews
    "dolphin experience"
    in 22 reviews
    "once in a lifetime"
    in 30 reviews
    "couples dream swim"
    in 7 reviews
    "photos and videos"
    in 9 reviews
    "buy photos"
    in 8 reviews
    "beautiful park"
    in 8 reviews
    "life jackets"
    in 12 reviews
    "photo package"
    in 13 reviews
    "well worth the money"
    in 13 reviews
    "end of the day"
    in 11 reviews
    "our honeymoon"
    in 7 reviews
    "small group"
    in 7 reviews
    "xcaret"
    in 128 reviews
    "dvd"
    in 43 reviews
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    1 - 10 of 603 reviews

    Reviewed 5 days ago via mobile
    False advertising

    Just came back horrible experience again. Before i booked i asked them if the dolphins would pull my kids around and said yes. Well this is the second time they lied to me. They told me the last show that did that was at 345...More

    Ask John D about Delphinus Xcaret
    Thank John D
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed 5 weeks ago
    Swimming with the dophins

    Had a lovely day swimming with the dolphins. The timing was right, the staff were pleasant and the kids, aged 4-15 had a great experience, BUT it was ridiculous that they would not allow you to take your camera, basically forcing you to buy their...More

    Ask sllawrence2018 about Delphinus Xcaret
    1  Thank sllawrence2018
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed February 5, 2018 via mobile
    Way better than other experiences!

    My husband and I had done dolphin experiences in the past only to feel like we were shuffled along for quick photo ops etc. We almost bailed on this one due to past encounters but my BIL had his heart set on going. We did...More

    Ask lach77 about Delphinus Xcaret
    1  Thank lach77
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    See more reviews
    Reviewed December 4, 2017 via mobile
    Dream come true

    Beautiful park, lots to do and see. Time flew by too quickly. The dolphin swim was the most amazing experience. Highly recommend!!More

    Ask Sarah W about Delphinus Xcaret
    1  Thank Sarah W
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Alina H, Costumer service coordinator at Delphinus Xcaret, responded to this reviewResponded December 16, 2017

    Dear Sarah: It is a pleasure to know that your experience with dolphins has been unforgettable. Every day we work to offer you the best service and attention to take with you memorable memories like that. Thank you for your time and your preference, we...More

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed November 27, 2017
    You should be part of xcaret !!!

    Xcaret is a beautiful place, and is definitely a must see if you are near there. Lots of beautiful activities and one day of lots of fun . buy xcaret plus. The company Delphinus is there but they are just stealing your money. And the...More

    Ask MariaS0310 about Delphinus Xcaret
    2  Thank MariaS0310
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Alina H, Costumer service coordinator at Delphinus Xcaret, responded to this reviewResponded November 28, 2017

    Dear Maria: We greatly appreciate all your comments, rest assured that we will take them into account to continue improving. On the other hand we are very happy to know that your experience with the dolphins was beautiful and that you and your family enjoyed...More

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed October 4, 2017 via mobile
    Just awesome!

    Firstly this is a very pricey experience, we expected to spend a lot- double your expectations and you maybe closer!!!! Having said that.... we loved this experience! We were unsure wether to wait till we return to Florida to swim with dolphins but we're really...More

    Ask frankieandmindy about Delphinus Xcaret
    Thank frankieandmindy
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Alina H, Costumer service coordinator at Delphinus Xcaret, responded to this reviewResponded October 17, 2017

    Dear Traveler: Thank you for taking the time to share your comments, and thank you for choosing us to make your experience with us. As you mention, swimming with dolphins is an unforgettable experience that leaves us breathless, it fills us with happiness to know...More

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed September 15, 2017 via mobile
    Just the best

    OMG what a fantastic day we just had. We booked a couples package to swim with the dolphins. Shona was our dolphin and Harry our trainer. Scottish trainer would you believe. We just had the best time and our pictures and video were fantastic. Thoroughly...More

    Ask Shirley P about Delphinus Xcaret
    Thank Shirley P
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed September 8, 2017
    Great experience

    I treated my daughter to a swimming with dolphin experience for her 10th birthday whilst we were on holiday. We went for the Primax experience and were paired with another British couple. It cost $169 - children go free with a paying adult. We spent...More

    Ask JohnfromSnorbens about Delphinus Xcaret
    4  Thank JohnfromSnorbens
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed August 31, 2017
    Good swimming but crazy photo prices

    The swimming with the dolphins was very nice. However the prices for the photos were REDICULOS!!!!!!!!!! I end up paying $ 240 US. for the photos, which quality was not too good. If they dont fix those prices, we deffinately not going back.More

    Ask victor r about Delphinus Xcaret
    1  Thank victor r
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Alina H, Costumer service coordinator at Delphinus Xcaret, responded to this reviewResponded September 5, 2017

    Dear Victor: We thank you very much for sharing your comments with us and with the Trip Advisor community. We are very happy to know that your experience was incredible, we know that some people consider the prices of our photos elevated, however it is...More

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed August 12, 2017 via mobile
    Great place for dolphin swim!

    Went with my wife and daughters 11 & 14. We loved it! Additional $25.99/pp to swim with dolphins excluding park pass. Had plenty interactive time with dolphins. Spent $240 on pictures/video package. Great memories!More

    Ask E8786DCrayw about Delphinus Xcaret
    Thank E8786DCrayw
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Alina H, Costumer service coordinator at Delphinus Xcaret, responded to this reviewResponded September 2, 2017

    Dear Traveler: We appreciate the time you took to share your daughters' experience with us, and we are very happy to know that they spent incredible moments in the company of our dolphins. At Delphinus we work every day to surprise you and leave you...More

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    123456…61
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    nicola R
    April 12, 2018|
    Answer
    Response from lach77 | Reviewed this property |
    We paid $220 for two USBs with all photos and video but I split it with another family so I felt $110 was worth it
    1
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    July 9, 2017|
    Answer
    Response from Kataeng | Reviewed this property |
    Es independiente
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