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Delphinus Riviera Maya

Features Animals
Chetumal Km. 282 | Carretera Federal Cancun, Playa del Carmen 77710, Mexico
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Review Highlights
Finally put a smile on my picky teenagers face!

Sometimes often then not, teenagers are hard to please! Our trainer, Debbie, was AMAZING! Ask for... read more

Reviewed today
nikkilover27
,
Hudson River Valley, New York
via mobile
Honeymoon activity

One thing I’ve always wanted to do is to swim and interact with Dolphins and I must say, the... read more

Reviewed 3 days ago
Sarah D
via mobile
Read all 853 reviews
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Swimming with dolphins programs at Riviera Maya (Mayan Riviera). A dolphinarium surrounded by tropical nature for dolphin swim encounter
  • Excellent63%
  • Very good21%
  • Average9%
  • Poor3%
  • Terrible4%
Travelers talk about
Open Now
Hours
Hours Today: 8:30 AM - 5:00 PM
LOCATION
Chetumal Km. 282 | Carretera Federal Cancun, Playa del Carmen 77710, Mexico
Write a ReviewReviews (853)
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All reviews
"swim with dolphins"
in 56 reviews
"silver package"
in 28 reviews
"couples dream swim"
in 27 reviews
"amazing experience"
in 61 reviews
"once in a lifetime"
in 46 reviews
"couples experience"
in 7 reviews
"dolphin experience"
in 29 reviews
"silver experience"
in 6 reviews
"viewing area"
in 9 reviews
"primax package"
in 6 reviews
"dolphin trainer"
in 11 reviews
"photo album"
in 7 reviews
"usb stick"
in 16 reviews
"dolphin push"
in 6 reviews
"photo prices"
in 10 reviews
"amazing creatures"
in 8 reviews
"expensive photos"
in 6 reviews
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1 - 10 of 581 reviews

Reviewed today via mobile

Sometimes often then not, teenagers are hard to please! Our trainer, Debbie, was AMAZING! Ask for her! She was relatable, funny and informative! She had much love and respect for the dolphins! She read their cues well and they seemed to have an equal respect...More

Thank nikkilover27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago via mobile

One thing I’ve always wanted to do is to swim and interact with Dolphins and I must say, the experience of this was amazing however, the whole experience was completely ruined at the end by the cost of the photos which were extortionate!! 40 USD...More

Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 2 days ago

Dear Traveler Thank you very much for take your time to share your experience in our facilities, we feel so glad that you enjoy the activity with the dolphins and we are very sorry that your perspective of the activity that you and your husband...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 6 days ago via mobile

Amazing Moment with the two Dolphines Waalib and kaak! A great thank you to our trainer Maria! Unforgettable Moment! The only negatif point was that the pictures are very expensive to buy! At least 200$More

Thank Sam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 5 days ago

Dear Traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
See more reviews
Reviewed 1 week ago via mobile

Booked through a shop near our hotel in Playacar and the cost was nearly 3x less per person than what Thomson were charging and Delphinus themselves. We got the Primax package which is max 4 people in a group, as we only had 3 we...More

Thank Liakon92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 1 week ago

Dear visitor We thank you for taking your time to share your comments, we are glad that you have enjoyed the experience in our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you, we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

We booked the Supreme Experience at Delphinus Riviera Maya through our Hotel Xcaret Mexico and it was worth every single penny. We got 45 minutes with Oom and her trainer Alberto who was accompanied by Roberto and Vladimir who were documenting our experience. We got...More

Thank Frances0921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 2 weeks ago

Dear visitor We thank you for taking your time to share your comments, we are glad that you have enjoyed the experience in our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you, we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

This is one of the few Delphiniums where you actually swim with the Dolphins, normally in small groups of 4 people. You are with a trainer all the time, initially on a submerged walkway, getting acquainted with your dolphin and then you move fully into...More

Thank ray1896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 3 weeks ago

Dear Visitor Thank you very much for sharing your comments with us, our staff works so hard to exceed your expectations and create a unique kind of experience full of knowledge, we will extend your congratulations to our staff. As you mentioned, our main mission...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We were lucky enough to have Juan Jose and the brilliant dolphin IK as our company for the 45 minutes. We did the dolphin push and that's an experience I will never forget. Overall it was an utterly amazing experience that I would gladly repeat.More

1  Thank ricosousa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 3 weeks ago

Dear visitor We thank you for taking your time to share your comments, we are glad that you have enjoyed the experience in our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you, we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We didn't know anything about this place before it was booked through our hotel. We were at the Hard Rock and used resort credits to get a package that included about 20 minutes in the water with the dolphins (boogie board, kiss, and pet) for...More

Thank Kiwifruitandcompany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 3 weeks ago

Dear Traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I booked my experience through my hotel, and was very excited about interacting with the dolphins. I was not disappointed. I had the opportunity to interact with dolphins Yaaq and Baily. I know I got lucky, being the only one in my group - so,...More

Thank CaliLuvtoTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 4 weeks ago

Dear Visitor Thank you very much for sharing your comments with us, our staff works so hard to exceed your expectations and create a unique kind of experience full of knowledge, we will extend your congratulations to our staff. As you mentioned, our main mission...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2018

After seeing such great reviews we chose to go to Delphinus! What a great chose it was. We spent the whole day there and I don't think we saw everything. This place is amazing. We loved everything about it. Our swim with the dolphins was...More

1  Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded March 6, 2018

Dear visitor We thank you for taking your time to share your comments, we are glad that you have enjoyed the experience in our facilities with your son. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Jamie E
January 24, 2018|
AnswerShow all 4 answers
Response from Paul W | Reviewed this property |
They’ll love it. As long as they can swim
0
Votes
sheeri2017
December 25, 2017|
AnswerShow all 4 answers
Response from fiveinourfamily2010 | Reviewed this property |
We paid 6,000 Mexican peso for a disc with about 60 photos. They wanted 7,500 but I said that was all the money I had with me. They said no at first but as I started to walk away they came back and said they would accept the... More
1
Vote
Robiinn
November 5, 2017|
Answer
Response from Paul W | Reviewed this property |
Not sure as never ordered on line, contact them again.
0
Votes