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Traveler Overview
  • Excellent48%
  • Very good25%
  • Average13%
  • Poor7%
  • Terrible7%
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About
Garrafon Park is a natural wonder on the island paradise of Isla Mujeres. With a spectacular reef for snorkeling, sprawling green areas with hammock gardens, cliffside paths, zip lines, kayaks, bicycles and the best views in the Mexican Caribbean...more
Contact
Carretera Garrafon Kilometro 6 | Manzana 41 Punta Sur, Isla Mujeres 77400, Mexico
Website
+52 998 193 3360
Ways to Experience Garrafon Natural Reef Park
from US$109.00
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from US$69.00
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from US$109.00
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Reviews (2,505)
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All reviewszip lininginfinity pooldolphin discoveryvip passday tripbuffet lunchvip loungefood and drinksswimming with the dolphinsthe cliffpunta surgolf carthammockslockersislandoceanpackage
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1 - 10 of 1,092 reviews
Reviewed 6 days ago via mobile

Visited as part of a dolphin package so we had VIP entry. Food was not good, minimal choice and not very nice. Queue for the zip line was horrendous 2 hours in 32c heat with very little shade not good. The snorkelling was pretty good...More

Thank Rob T
Reviewed 1 week ago via mobile

Beatifull places to meet in isla Mujeres it was nice to went there and swiming and see the fish of all colors

Thank Jorge A
Reviewed 2 weeks ago

We visited the park as part of the Dolphin Discovery day out and it was a great experience. We did the zip lining and it was really good, we had photos taken and we were able to have 2 for free! The amenities however were...More

1  Thank Marisa B
Reviewed 2 weeks ago via mobile

This may be for you but not for us. We booked through aqua tours and paid for the vip service. The ferry over was way overcrowded, and we were supposed to leave at 8:30. We didn’t leave until 9:30 and didn’t get to garrafon until...More

Thank Randy M
Reviewed 2 weeks ago via mobile

Wouldn’t waste your money. We arrived at 10am and upgraded to vip and to use the zip line but left soon after. you line up to get in then line up to register and get a wristband then line up to put you gear in...More

1  Thank Gary F
Reviewed 2 weeks ago

We bought the VIP package for this park and the dolphin experience. The dolphin part was great, but the water park was alright. The VIP food section was lack-luster, not what was expected. The staff was not very friendly. There are other options worth looking...More

2  Thank NPNPNP1
Reviewed 2 weeks ago

We purchased VIP tickets directly on line vs hotel which was more expensive. The ferry company was $10 USD per person for "docking fees". Not sure if they accept pesos. All of the service areas were clean. They will take your ID when you get...More

Thank Deborah G
Reviewed 2 weeks ago via mobile

Lots of fun. Great time. The food was not great for VIP status. The zip line was the best part just short and disorganized. More like a water park with lots of kids. We visited specifically for the ruins. Then realized we could visit the...More

1  Thank crystalhash14
Reviewed 3 weeks ago via mobile

We were so disappointed with Garrafon that we stayed literally 20 minutes and left despite paying for a VIP entry. The reasons being: - no beach. We assumed we’d be able to sit and relax by the sea but there is no sand and the...More

2  Thank Collette W
Reviewed 3 weeks ago via mobile

This was one of the activities we chose with our resort credits from our hotel. It was our least favorite activity during the 8 days we were in Isla Mujeres. The snorkeling is a disaster. Way too many people at once and kids swimming all...More

2  Thank Ragerdy
DolphinDiscovery, Community Manager at Garrafon Natural Reef Park, responded to this reviewResponded 3 weeks ago

Dear traveler, We appreciate your visit to Garrafon Park and especially for having the time to tell us about your experience. We are very sorry to hear that our facility and services didn't fulfill your expectations, be assured that all your comments are well received,...More

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Questions & Answers
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Emily B
12 July 2018|
Answer
Response from DolphinDiscovery | Property representative |
Dear traveler, Many thanks for your interest in Garrafon Park. Yes you can pay for pictures with dolphins and the cost is approximately $40 USD each, however we invite you to visit our official website where you can see our... More
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Karley S
25 June 2018|
AnswerShow all 3 answers
Response from DolphinDiscovery | Property representative |
Dear traveler, Many thanks for your interest in Garrafon Park. We count with lockers for your belongings included in your entrance fee, you need to ask for them with our staff. For further information we invite you to visit... More
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bjbzim
20 March 2018|
AnswerShow all 2 answers
Response from Ann C | Reviewed this property |
Not a ton
0
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