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Amstar

Cancun 77508, Mexico
+52 800 895 3000
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Review Highlights
Fast transportion

Shuttle was waiting for us at the airport and they had already set things up for our return trip... read more

Reviewed yesterday
Andi_DH
,
Martinsburg, West Virginia
Airport Transfers

This trip, the service was reliable and relatively quick from airport to resort; just hate waiting... read more

Reviewed 2 days ago
katlyvs
,
New Orleans, LA
Read all 1,124 reviews
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Amstar DMC is a leading destination management company providing services to individuals, travel agencies, tour operators, corporations and meeting planners. With a track record of 28 years delivering exceptional experiences, Amstar serves in some of the world’s most beautiful spots: think Mexico, Jamaica, the Dominican Republic, Costa Rica and Hawaii. From handpicked destination experiences to private VIP itineraries, plus a wide range of transportation options, we deliver the kind of experiences and service you and your clients need, stress-free. Our difference comes from our world-class service, delivered by a team of travel experts with a deep-rooted passion for travel and customer service.
  • Excellent68%
  • Very good14%
  • Average6%
  • Poor3%
  • Terrible9%
Travelers talk about
“apple vacations” (28 reviews)
“flowered shirts” (11 reviews)
“blue shirts” (14 reviews)
Open Now
Hours
Hours Today: 12:00 AM - 11:59 PM
Suggested Duration: < 1 hour
LOCATION
Cancun 77508, Mexico
CONTACT
Website
+52 800 895 3000
Top Selling Tours & Activities in and around Cancun
US$11 per adult
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US$26 per adult
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US$6 per adult
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US$10 per adult
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Write a ReviewReviews (1,124)
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All reviews
"apple vacations"
in 28 reviews
"flowered shirts"
in 11 reviews
"blue shirts"
in 14 reviews
"great service"
in 88 reviews
"cheap caribbean"
in 11 reviews
"secrets the vine"
in 13 reviews
"private transfer"
in 38 reviews
"book excursions"
in 11 reviews
"cancun airport"
in 58 reviews
"always on time"
in 33 reviews
"great transportation"
in 16 reviews
"no issues"
in 15 reviews
"shuttle service"
in 17 reviews
"great company"
in 14 reviews
"air conditioned"
in 12 reviews
"these guys"
in 12 reviews
"playa del carmen"
in 14 reviews
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1 - 10 of 1,072 reviews

Reviewed yesterday

Shuttle was waiting for us at the airport and they had already set things up for our return trip. Cheap caribbean upgraded us to private transfer - it was awesome. Jesus at the hotel was truly helpful in setting up excursions that would meet our...More

Thank Andi_DH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 days ago

This trip, the service was reliable and relatively quick from airport to resort; just hate waiting for more flights to arrive in order to fill their van.

Thank katlyvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 days ago

My husband, two 20s children and myself were booked through our travel agent for transfers to and from the Cancun airport to our Xcaret hotel. Amstar is a huge presence at the Cancun airport. I am not sure of their pricing since our pricing was...More

Thank MAbelini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 2 days ago

We have been to the Cancun area numerous times over the past 20 years. Amstar is by far our pick for ground transportation. We have used others but in the end - we prefer Amstar. The vehicles are always clean, they are prompt and the...More

Thank 4chipsnsalsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago via mobile

Our Amstar experience was great! I had to book separately because we stayed at two different resorts. Initially when we were picked up at the airport, we waited a little while for the remaining passengers. They provided us with water and we sat in the...More

Thank Samantha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago via mobile

My husband and I did a quick getaway to Cancun and scheduled a private transfer with this company from the airport to our resort and it was great! Someone was waiting for us at the airport and had a new Cadillac Escalade waiting and offered...More

Thank Ashley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago

Cost 2 times the amount as Uber in mexico and on or return date they were 1 1/2 hours late to pick us up to take us to the airport. When the Hotel called them they tried to say they had come and gone yet...More

Thank david l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago via mobile

I wasn't going to write a review, but when I got an email asking how my trip was with Amstar, figured why not. I had a terrible experience with Amstar during my trip to Cancun, Mexico. Setting up my travel to the airport was seemly...More

Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago via mobile

Had a great time. Amstar was available right away when we arrived at the airport, even though our flight was delayed. The drivers were easy to find right outside the airport. Got us to the airport very early for departure on our way home.

Thank annettenickey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago via mobile

Was our first trip to the area (Riviera Maya), and through Amstar was able to have all excursions, and rides planned out before leaving home. Sure they might be pricey compared to some of what you might find locally, but having not only the peace...More

Thank Nicholas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
samiazar4
26 June 2018|
AnswerShow all 8 answers
Response from Pam A | Property representative |
Hi Sami! Private means we will be waiting for you at the airport with a personal meet and greet, take you directly to your vehicle and from there, directly to your hotel, no other stops. Be sure to look for us... More
0
Votes
Andi_DH
17 June 2018|
AnswerShow all 3 answers
Response from Pam A | Property representative |
Hi Andi! The two are very very different. Tulum is the only Mayan city built by the sea which means you will have some of the most amazing views of the Caribbean Sea you have ever seen. Tulum has a certain charm to it... More
1
Vote
jachamberl
5 May 2017|
AnswerShow all 3 answers
Response from Pam A | Property representative |
Please send Amstar DMC a message through our Social Networks so you can be assisted further. As this is not a platform that allows me to freely ask for your name and contact information to help you with this. Thank you and I... More
0
Votes
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