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Heavenly Spa

Blvd Kukulcan Km 12.5 | The Westin Lagunamar Ocean Resort, Cancun 77500, Mexico
+52 998 891 4200
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Review Highlights
Great Spa Not Cheap Though

This was my second trip to The Heavenly Spa in two years. This trip I bought 4 massages - 2 for... read more

Reviewed 4 weeks ago
EYESWIDEOPEN212
,
New York, New York, United States
Be careful when you buy products

I was shown a night mask and I purchased it. When I got to my room and looked in the bag it was sun... read more

Reviewed May 7, 2017
Dan C
via mobile
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Overview
  • Excellent81%
  • Very good13%
  • Average0%
  • Poor0%
  • Terrible6%
4 weeks ago
“Great Spa Not Cheap Though”
May 7, 2017
“Be careful when you buy products”
LOCATION
Blvd Kukulcan Km 12.5 | The Westin Lagunamar Ocean Resort, Cancun 77500, Mexico
CONTACT
Website
+52 998 891 4200
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1 - 10 of 15 reviews

Reviewed 4 weeks ago

This was my second trip to The Heavenly Spa in two years. This trip I bought 4 massages - 2 for myself and one for each kid. Spa is still excellent (not the hotel though sadly). I bought four - 80 minutes massages and received...More

Thank EYESWIDEOPEN212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2017 via mobile

I was shown a night mask and I purchased it. When I got to my room and looked in the bag it was sun screen. I thought it was just a simple mistake, when I went to take it back they refused saying it was...More

Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2017

I spent three different days at this spa on my week long vacation. The staff was attentive, kind, professional and sooooo good at their jobs. Manuel was my masseuse during the week and he was probably the best masseuse I ever had. Normally one massage...More

Thank Nancy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 3, 2016 via mobile

Located in the Westin Lagunamar. My massage done therapist Teresa. All the people were friendly and helpful. Teresa's massage was wonderful. Best experience to end a vacation.

Thank Russell L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2016

Booked a couple beach-side massage for an evening session. Arrived 90 minutes prior and enjoyed the hot tub and steam/sauna before reading int he relaxation loungers. When it was time for our treatment, one of our therapists escorted us to the hut on the beach....More

Thank Joski69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2016

If you are looking for a great massage, facial or other spa treatment during your vacation in Cancún, look no further. The Heavenly Spa at the Westin Lagunamar Ocean Resort at Km 12.5 (across from the mall) on Blvd Kukulcan in the hotel zone is...More

1  Thank Gregory L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2016

I've had several treatments at several different Westin Properties (because I'm a timeshare owner) and by far, the 80 minute Guaje Massage in a beach side cabana by Armando was simply the best I've ever had! I usually get massages on a monthly basis (or...More

Thank KathyCabrera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2016

I booked an Out of Tension massage with Carlos. It was out of this world. He combines deep tissue, shiatsu, stretching, acupressure and reflexology for an incredible experience. I get regular massages and I could say this is one of my top massages ever. It...More

1  Thank rrlawgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2016 via mobile

The 80-minute Guaje massage by the amazing Juan was the best massage I've ever had... and I get massages once a month at home and on vacation at some of the finest resorts in Maui, Cabo San Lucas, California and other locales. The Guaje massage...More

Thank terriandmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2016

Even though the spa is a little difficult to find (that's why the staff walk around the resort encouraging clients to sign up) the search is worth the effort. It is more expensive than perhaps an ordinary treatment but you are pampered as soon as...More

1  Thank kirstine2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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