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Lapis

Carretera Federal Cancun Felipe Carrillo Puerto, Cancun, Mexico
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Review Highlights
Keep your money in your pockets! Stay away!

This place is so fake. They come off as a high end jewelry store but it's all garbage and fake. The... read more

Reviewed 4 weeks ago
Peter G
MY wife loves her unique Lapis silver bracelet

Hi, my wife and I have read the mixed reviews on Lapis and are not sure why their are so many bad... read more

Reviewed March 2, 2018
vanislecanuck
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Overview
  • Excellent18%
  • Very good10%
  • Average5%
  • Poor12%
  • Terrible55%
4 weeks ago
“Keep your money in your pockets! Stay away!”
Mar 2, 2018
“MY wife loves her unique Lapis silver bracelet”
LOCATION
Carretera Federal Cancun Felipe Carrillo Puerto, Cancun, Mexico
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Website
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1 - 10 of 68 reviews

Reviewed 4 weeks ago

This place is so fake. They come off as a high end jewelry store but it's all garbage and fake. The store was empty when we got there because locals don't go there. It's sad that tour groups are taken here because it's all a...More

Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2018

Hi, my wife and I have read the mixed reviews on Lapis and are not sure why their are so many bad reviews. We took the free shuttle from our resort to have a good look around Lapis and return. My wife and I are...More

Thank vanislecanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2017 via mobile

This review is a little late but after reading what some on here had written I had to tell of my experience. We went to Lapis in 2013 from Iberostar Quetzal. Yes the sales staff there were morevpushy than some in the UK but it...More

Thank Passion-Arabians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 27, 2017

I can't stand all the bad reviews that are saying FAKE! It doesn't make sense to me. I have been to Lapis numerous times and enjoyed it every time! I never felt pressured at all. Each time we have been to Lapis myself or the...More

Thank Candy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2017

We bought two beautiful pieces and felt very pressured into buying. The store was beautiful but i felt I didn't get a chance to look around because my sales rep was focused on trying pieces on me and pressuring me to purchase. My teenagers were...More

Thank mtncatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2017 via mobile

We paid a fortune for a necklace and ear rings, only to have them apply an exchange rate surcharge of 10%. STAY AWAY!!

Thank SnowmanOrillia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2017

Wow, I'm shocked by all the bad reviews! Yes, while staying in Riviera Maya, we had to take a trip here before going to Playa Del Carmen. I bought a color changing gemstone sterling silver ring in November 2014 and had a great experience. The...More

1  Thank Kris242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaby C, Director de Relaciones Públicas at Lapis, responded to this reviewResponded January 4, 2017

Thank you Kris for your kind words, not very often people take time to write something positive. We remain at your service for the maintenance of your jewelry and for a future visit. Have a GREAT 2017!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2016

I visited the Lapas factory when on holidays about 5 years ago or so in Playa Del Carmen..We were invited while shopping in a jewelry store in the resort.We were looking for a wedding gift for a close friends fiance. It was an experience i...More

Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2016 via mobile

Visited this place as a part of a guided tour, which was a bit random at the start. They took us to the ground floor where first questions I was asked where am I from and in which hotel do we leave. No prices was...More

Thank Zhanna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2016

I advise you to not buy jewelry from this place. The jewelry is fake. They let me buy a ring that could change color. After I came back home, which is three days later, the color does not change anymore. It is hard to make...More

Thank Carrie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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