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Spa at The Royal Sands

Blvd Kukulcan No. 32 Seccion A, Cancun, Mexico
+52 998 881 0100
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Review Highlights
Over priced. Was excellent in past years...not now.

Worst massage ever. Wanted male therapist. There are no male therapists available. Wanted deep... read more

Reviewed 3 weeks ago
carolkemp
,
carolkemp@aol.com
via mobile
Catalina gave the Best Massage EVER

I love the Spa at the Royal Sands. I have been going here for years to work out and enjoy massages... read more

Reviewed 4 weeks ago
Victoria T
Read all 233 reviews
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Overview
  • Excellent84%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible0%
Travelers talk about
LOCATION
Blvd Kukulcan No. 32 Seccion A, Cancun, Mexico
CONTACT
Website
+52 998 881 0100
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Write a ReviewReviews (233)
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"inhalation room"
in 10 reviews
"swedish massage"
in 10 reviews
"lomi lomi massage"
in 7 reviews
"great massage"
in 8 reviews
"royal caribbean"
in 6 reviews
"deep tissue"
in 7 reviews
"service"
in 28 reviews
"therapist"
in 9 reviews
"resort"
in 14 reviews
"vacation"
in 7 reviews
"usa"
in 3 reviews
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1 - 10 of 206 reviews

Reviewed 3 weeks ago via mobile

Worst massage ever. Wanted male therapist. There are no male therapists available. Wanted deep tissue. Masage was not deep tissue. Therapist did not appear to be schooled in massage...spread oil over my body. Massage was relaxing. Gal was very pleasant...but for 3 times the price...More

Thank carolkemp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I love the Spa at the Royal Sands. I have been going here for years to work out and enjoy massages and the spa area. The spa area includes a breathing sauna, dry sauna, whirlpool & steam room. A very tranquil place. But the reason...More

Thank Victoria T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2018

This trip to the Spa I did the Anti-Aging facial and a few days later the Lomi Lomi massage. Catalina was my therapist on both services and she did an excellent job. I love the 'wet room' at the Royal Sands and especially love the...More

Thank gina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 5, 2018

I just returned from a glorious week in sunny Cancun being pampered by the staff at the Royal Sands. The staff was very attentive and our personal concierge Mireya was a wealth of information and made getting aroundCancun and booking activities a breeze! The daily...More

Thank Gary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2018 via mobile

Alberto gave me the best massage of my life. I purchased the 80 minute massage and he maximized the time. He did stretches and acupressure. I would take him home with me if I could. Highly recommended.

Thank elisenby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2018 via mobile

I had an 80 minute massage with Samantha at the spa in the Royal Caribbean. I've literally had hundreds of massages in my life and this was probably the best one I've ever had. I cannot recommend her enough.

Thank Sadako H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2018

The inhalation room,sauna and steam room are a great way to relax in the evening. There is also a hot tub, showers, and massage service.

Thank zgargus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2018 via mobile

Excellent choices of massages. Super relaxing. Great staff and service. Just by the gym. Take care of yourself.

Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2018 via mobile

Great massage very professional. Nice sauna and steam room. Service excellent. Very clean as is the entire resort. We have been to a Royal Resort many times over twenty years. The resorts are incredibly clean and so well maintained. Always impressed by this. In fact...More

Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2018 via mobile

While vacationing at The Royal Sands, my husband & I visited The Spa twice & were very pleased with their services. We both had massages & I tried the seaweed wrap which was very relaxing. The staff was very friendly & accommodating.We both felt very...More

Thank Janice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Questions & Answers
Rocio M
March 23, 2018|
Answer
Response from Janice K | Reviewed this property |
Yes, this resort is wheelchair accessible.
0
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