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Entertainment Plus

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Cancun 77560, Mexico
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Review Highlights
Excellent value and service

Excellent value that gives excellent service with friendly and knowledgeable drives that provide... read more

Reviewed today
OrchidGrower334
,
Andalusia, Alabama
Bernardo!!

Such a friendly and informative guy! Giving suggestions on resorts and places to go! Was a... read more

Reviewed today
Jen H
via mobile
Read all 6,206 reviews
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Entertainment Plus has been in business here in Cancun, Mexico for over 12 years now and we pride ourselves on our customer service and reputation. Our transportation division, USA TRANSFERS, is recommended on more Cancun websites by unbiased travelers than any other Cancun Airport Transfer Company.We believe everyone should receive the best customer service from staff who truly cares about their clients, not sales-driven pitches from high pressure reps. We speak English and Spanish, are local in Cancun, and available everyday. Entertainment Plus also offers the most flexible cancellation policy in town! Try us once and you'll come back every year!Entertainment Plus has been awarded the TripAdvisor Certificate of Excellence, recognition that we have worked very hard to earn. On our site you will find valuable Cancun info, our famous Private Tours, the best value on public tours and our reliable Cancun Airport Transfers.
  • Excellent90%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“usa transfers” (2,003 reviews)
“cancun airport” (956 reviews)
“great service” (555 reviews)
Open Now
Hours
Hours Today: 7:00 AM - 10:00 PM
Suggested Duration: More than 3 hours
LOCATION
Cancun 77560, Mexico
Write a ReviewReviews (6,206)
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All reviews
"usa transfers"
in 2,003 reviews
"cancun airport"
in 956 reviews
"great service"
in 555 reviews
"return trip"
in 328 reviews
"always on time"
in 218 reviews
"private van"
in 175 reviews
"playa del carmen"
in 266 reviews
"transfer service"
in 144 reviews
"both ways"
in 140 reviews
"confirmation email"
in 92 reviews
"within minutes"
in 142 reviews
"car seat"
in 80 reviews
"no worries"
in 79 reviews
"transfer company"
in 81 reviews
"highly recommend this company"
in 96 reviews
"round trip transfer"
in 58 reviews
"great company"
in 95 reviews
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1 - 10 of 5,733 reviews

Reviewed today

Excellent value that gives excellent service with friendly and knowledgeable drives that provide local info when requested.

Thank OrchidGrower334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed today via mobile

Such a friendly and informative guy! Giving suggestions on resorts and places to go! Was a pleasure;)

Thank Jen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday

Great service every time. We have used them several times. They now have gps tracking so you can tell exactly when you will be picked up

Thank 12,531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed yesterday

I was late and your staff took care to make sure I was on-time to make my flight. I received a call from your office and Torres the driver was excellent. Thank you.More

Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded yesterday

Dear Tim R, Thank you very much for your nice comments. We care about our clients and do our best to make the best of your experience with us. We will make sure to pass your kind words to Torres :) We are looking forward...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed yesterday via mobile

Very courteous and knowledgeable, excellent service! Easy to book transportation with excellent communication!

Thank presley2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded yesterday

Dear presley2017, Thank you very much for your nice comments. It is our aim to provide a high quality service and knowing we succeeded makes us proud! We hope to greet you again in a near future, USA Transfers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed yesterday via mobile

Always on time! Very friendly and knowledgeable staff! I WILL use USA Transfers again! I am so happy that I found them!

Thank roxanne s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded yesterday

Dear roxanne s, Thank you for your review. We are glad you had a seamless experience with us, and hope to see you again on your next trip, It will always be a pleasure to serve you, Entertainment Plus - USA Transfers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed yesterday

Both Moses and Memo were excellent. We enjoyed our visit with them and found USA Travel/Entertainment Plus to be an excellent value.More

Thank Stephen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded yesterday

Dear Stephen T, Thank you for your comment. We are happy to know everything went smoothly for you., and will make sure to pass your ind words to Moisés & Memo :) We are looking forward to greet you again on your next trip, Entertainment...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed yesterday via mobile

My flight landed early but when I came out of the airport door, the driver was already waiting for me. Very easy, I got into the van and was dropped at the hotel. Elmer my driver spoke English and was friendly and cheerful. Thank you.

Thank MyExperiences-JB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded yesterday

Dear MyExperiences-JB, Thank you for your review. We are glad everything turned out great for you , and will make sure to pass your kind words to Elmer :) We hope to greet you again on your next trip, Entertainment Plus - USA Transfers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 days ago

A friend recommended this company to me as they use them whenever possible. We had six people including a baby that required a car seat. Van's had AC and clean. The drivers were professional and got us there with no incidents. The bonus for me...More

Thank damongaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded yesterday

Dear damongaylor, Thank you for your review. Knowing we succeeded at providing a high quality service makes us happy! We hope to greet you again on your next trip, EntertainmentPlus - USA Transfers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 days ago via mobile

This is the second time I’ve used USA Transfers in Cancun and I’m always glad I did. Upon arrival to the Cancun airport I realized I had booked my transfer for the wrong day. They were super and it was “no problem!”. On the way...More

Thank ErDoc4Pets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 days ago

Dear ErDoc4Pets, Thank you very much for your comment. We are glad that you liked our service, and will make sure to pass your kind words to Mario :) Hope to see you soon again! Entertainment Plus - USA Transfers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Jac R
April 18, 2018|
Answer
Response from Daniela M | Property representative |
Hello Jac R, Thank you for considering us for your transfers! The cost for Round Trip Transportation from Cancun International Airport to Hard Rock Hotel Zone for 1 - 3 passengers: $55 USD 4 - 7 passengers: $65 USD 8 - 10... More
0
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AydeePlascencia
March 28, 2018|
AnswerShow all 4 answers
Response from Daniela M | Property representative |
Hello AydeePlascencia, Thank you for considering us for your transfers! All of our transfers are 100% Private, non-stop direct transfers, and fully air conditioned. Prices are per VEHICLE, not per person! Feel free to... More
1
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Google Translation
Alilgirl1
February 16, 2018|
Answer
Response from Daniela M | Property representative |
Dear Alilgirl1, Thank you for considering us for your transfers. Yes, we do offer pick up at the Royal Cancun (VCI) K.M. 4.5 for the Chichen Itza Private Tour. Feel free to contact us at any time :)
0
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