We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

My Cancun Experience Day Tours

Cancun, Mexico
Share
Save
Review Highlights
Day tour to Chichen Itza - Booked the tour at JW Marriott tour desk

The tour was booked at the JW Marriott tour desk on the first floor. The tour bus company was... read more

Reviewed 1 week ago
Angie Kim H
Tulum + Coba SCAM

They promised us the plus package when purchasing our tickets, only to find out that they charged... read more

Reviewed 2 weeks ago
Andre F
via mobile
Read all 92 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent20%
  • Very good15%
  • Average5%
  • Poor9%
  • Terrible51%
Feb 2, 2018
“Ferry to Isla Mejures and Chichen Itza and Cenote day trip”
Nov 27, 2017
“Never again...”
LOCATION
Cancun, Mexico
Write a ReviewReviews (92)
Traveler rating
Traveler type
Time of year
Language
Filter

1 - 10 of 78 reviews

Reviewed 1 week ago

The tour was booked at the JW Marriott tour desk on the first floor. The tour bus company was awful. We got up super early (no time for breakfast) to be picked up by the tour bus. The tour company dropped off everyone at a...More

Thank Angie Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

They promised us the plus package when purchasing our tickets, only to find out that they charged us for it but sold us the base package the morning they picked us up. The base package includes food but not drinks...not even water. Stay away from...More

Thank Andre F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2018 via mobile

We fell prey to the friendly Aldora walking down the strip. We were coaxed into their office a d were sold on a snorkel and jeep tour. We paid 150 bucks. It was for Cozumel. We were told to meet at office 9 am sharp....More

Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed February 2, 2018

We walked down to a beach where you could get a ferry to Isla Mejures. The ferry was unable to leave from that pier due to the waves but we were told that they would have us transfered on a bus at 11:30 to a...More

Thank chels19902018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2018

Carlos Zapata "helped" us at the airport by getting us a full day tour of Chichen Itza and Cenote for $50 USD total (two people). All we had to do was listen to a 90-minute max presentation for the "grand opening" of a new resort....More

1  Thank Colleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2018

We booked private airport pick up from this company, instead they brought a bus, loaded all other tourist who paid for private transport on this bus and took 3+ hours to get our family with 4 kids to hour hotel. We cancelled our airport return...More

Thank novastar l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2018 via mobile

Pablo from Go Mexico was a great find for us, he what’s app’d all our tours any time we messaged him, he arranged this one and it was perfect. There are lots of people moaning, but the facts are, if you stay in Cancun, Riviera...More

Thank Kissaboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2017 via mobile

We went with a tour group, but as you read the other reviews it is chaotic. There is a lot of people, but its one of the seven wonders of the world so its worth it. We went out own way and explored the park...More

Thank alivivas9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2017 via mobile

We travelled for a large family holiday and my mother booked this trip to Chichen Itza and then a Cenote thru Go Mexico. We knew up front it was going to be a long bus ride but would have never guessed it was going to...More

Thank Fillmore6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2017

The Go Mexico tour to Tulum and Playa del Carmen was disorganized and chaotic. The only good things were the pick up at the hotel was on time and the bus drivers took care on the roads to get us safely from place to place....More

1  Thank seetheworld2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Questions & Answers
Get quick answers from My Cancun Experience Day Tours staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
;