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Marina Chac Chi

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Boulevard Kukulkan Km 3.2 | Zona Hotelera, Cancun 77500, Mexico
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Review Highlights
Worst Experience from Start to Finish!!! Be Prepared!!!

I typically never write reviews because there are two sides that typically cancel each other out... read more

Reviewed 2 weeks ago
Mike W
Private fishing charter

My wife booked a private charter trip with Daphne, based on a referral, for myself, my parents and... read more

Reviewed 3 weeks ago
p00kie28
,
Albuquerque, New Mexico
via mobile
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Catch the Fish of Your Dreams!We are known for Our Deep sea Fishing Service. Charter your own boat or meet new friends on a Shared fishing. Trip Includes:Fishing Equipment Bait & Tackle Fishing License, Soft Drinks and Cold Beers. Departures everyday from MARINA CHAC CHI at 07:00 a.m. The only ocean front Fishing Company you don't waste time getting out the lagoon. Best Boats in town with the Best Rates. We cook your fish as you get back from your trip we have our own Restaurant where you can enjoy tha day our our pool area.
  • Excellent68%
  • Very good13%
  • Average6%
  • Poor2%
  • Terrible11%
Travelers talk about
“trigger fish” (16 reviews)
“snapper” (11 reviews)
Closed Now
Hours
Hours Today: 6:00 AM - 8:00 PM
Suggested Duration: More than 3 hours
LOCATION
Boulevard Kukulkan Km 3.2 | Zona Hotelera, Cancun 77500, Mexico

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Write a ReviewReviews (145)
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"trigger fish"
in 16 reviews
"snapper"
in 11 reviews
"deep sea fishing"
in 11 reviews
"fishing trip"
in 13 reviews
"destination wedding"
in 2 reviews
"great trip"
in 3 reviews
"isla mujeres"
in 4 reviews
"sailfish"
in 23 reviews
"captain"
in 32 reviews
"jesus"
in 9 reviews
"boat"
in 45 reviews
"trolling"
in 5 reviews
"beluga"
in 3 reviews
"company"
in 10 reviews
"jose"
in 5 reviews
"dock"
in 7 reviews
"dramamine"
in 3 reviews
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1 - 10 of 108 reviews

Reviewed 2 weeks ago

I typically never write reviews because there are two sides that typically cancel each other out. In this case, I am here to tell you, I was lied to from the beginning. I booked this trip before we went to Mexico with a company rep...More

Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaChacchi, Director de Relaciones Públicas at Marina Chac Chi, responded to this reviewResponded 2 weeks ago

first of all thank you for taking the time to share your personal experience, im really sorry and would like to apologyze in the name of the company but i would like to share my point of view too. Im really surprised that the concierge...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

My wife booked a private charter trip with Daphne, based on a referral, for myself, my parents and young daughter. The captain, crew and boat were amazing! My dad and I were on fish all morning. Was a great trip until The Beluga began taking...More

Thank p00kie28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaChacchi, Director de Relaciones Públicas at Marina Chac Chi, responded to this reviewResponded 2 weeks ago

first of all i apologyze one more time i would like to tell you that this is not something that happens every single day, when you have more than 10 years with 12 boats running mostly every day things happens and as i told you...More

Report response as inappropriate
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Reviewed 4 weeks ago via mobile

Tour Isla Mujeres via catamaran. The crew was very entertaining (Yael, Jose & Ricardo) and attentive to our needs. We left the dock at 10am and got back at 5pm. In between you snorkel, sight seeing, shop, dine, beach and dance. Two complaints- the parking...More

Thank nerysm2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaChacchi, Director de Relaciones Públicas at Marina Chac Chi, responded to this reviewResponded 2 weeks ago

thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
See more reviews
Reviewed February 22, 2018 via mobile

I live in Las Vegas and decided to have my wedding in Cancún so all my family in Mexico could attend. I was stressed because I was not there to communicate but Christina was wonderful, very responsive, and attentive. She has great communication skills. She...More

Thank Wendy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaChacchi, Director de Relaciones Públicas at Marina Chac Chi, responded to this reviewResponded 2 weeks ago

Thank you very much! im glad you enjoied it! we hope to see you back! best regards

Report response as inappropriate
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Reviewed September 19, 2017

Went fishing with a small group of newbys... Capt Arturo & first mate Jesus were wonderful... we had a blast & quite a haul of fish... went bac to the marina where they cooked up our fish for 10$ per person + drinks + chips...More

1  Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaChacchi, sales executive at Marina Chac Chi, responded to this reviewResponded September 20, 2017

Thank you for your nice words... we will take more attention on the shape of the boats! we hope to see you next time! best regards Dafne sales

Report response as inappropriate
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Reviewed July 23, 2017 via mobile

Booked fishing trip through cancunfishing.com, requested 33ft boat with A/C as stated on website. It was important to have the A/C as it was my daughters first time fishing and just in case she got sick I wanted her comfortable. Well we were taken to...More

Thank Jena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaChacchi, SALES ASSISTANT at Marina Chac Chi, responded to this reviewResponded July 24, 2017

Thank you for your words, unfortunately for some people summer is the time of year when we have more work and more heat... we do have boats with air conditioning but we cannot manage if they are gonna break or not. people that knows about...More

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Reviewed June 29, 2017 via mobile

We had our destination wedding here and it was beautiful. Cristina helped us out from day 1 and did a great job. Even though we were far away we would schedule phone calls or Skype to go over everything. They offer different affordable packages. We...More

Thank anyrakS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaChacchi, Gerente at Marina Chac Chi, responded to this reviewResponded 2 weeks ago

thank you!

Report response as inappropriate
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Reviewed June 12, 2017 via mobile

We took a full day charter on the beluga, a 41 foot Viking. The crew was exceptional, particularly Jesus, the first mate. My wife and I regularly go offshore fishing, but this was my first experience with my father-in-law and brother-in-law. They knew we were...More

1  Thank SRL311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaChacchi, Gerente at Marina Chac Chi, responded to this reviewResponded 2 weeks ago

thank you very much for your nice words, we highly apreciate it! hope to see you back soon! best regards Dafne Aubry sales

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Reviewed May 23, 2017 via mobile

The fishing was good just keep in mind if you pay and get sick on the boat they will not bring you back terrible customer service. So if the waters are rough make sure to take something to prevent motion sickness.

Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaChacchi, Gerente at Marina Chac Chi, responded to this reviewResponded 2 weeks ago

thank you for understanding, and yes we recommend to take pills even if the waters are not rough because the caribbean seas are always like that.. fuel is not free... best regards

Report response as inappropriate
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Reviewed April 8, 2017 via mobile

My Friend and the team gave us a great day of sailing and snorkeling. We were thrilled that we were on a boat with plenty of room for our private group of 45! We loved that we could all stretch out and move around without...More

Thank AngieDonaldson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Pat A
February 2, 2017|
Answer
Response from MarinaChacchi | Property representative |
please let me know when and we can book your trip ahead of time and give you some recommendations, we have different kind of boats and different sizes, just let me know please, it will be my pleasure to help you! kind... More
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Debbie L
March 27, 2015|
AnswerShow all 3 answers
Response from MarinaChacchi | Property representative |
Hi Debbie L, we offer round trip transportation in the hotel zone for $10 usd pp, we have coffee, tea and cookies for you in the morning for free and you can get delicious and fresh box lunches for only $15 usd (ham&cheese... More
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